Everything was great and the staff (at the desk and working on the rooms) were all incredibly nice and helpful. My only concerns were that the closet doors (both sides) were really difficult to close and that I like to sleep a little warm, but it was tough to turn off the AC/air at night so I had to actually cover the vent. Thanks.
Benjamin
Benjamin (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Recommend for Family Campus Visit
We stayed overnight as a family of 5. We were visiting UMass to take a tour of the campus. Hotel UMass were able to set up in adjoining rooms. Rooms were clean, AC worked well, bathrooms clean and provided amenities. Breakfast was great. The views of campus of fantastic. We took a great walk around the lake and were able to aquaint ourselves with the campus on our time before the formal tour. Parking was simple too.
danielle
danielle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 23 日
Aamir
Aamir (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
great stay
Great location directly on campus with top notch service and comfortable clean rooms
Dustin
Dustin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 15 日
Marie
Marie (9 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
It was a great stay
Subrato
Subrato (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Chetan
Chetan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Clean, comfortable and 5 star service!
Our experience was great! Tynesia and Brittany were amazing! They were helpful with us having booked one reservation for Thurs night, and another reservation for Fri and Sat... they made us a priority to get a room before 3:00 on Friday. The rooms were clean and comfortable. The coffee in the lobby was really really good. Shower water was hot. Rooms were quiet. All around a great experience!
Melissa
Melissa (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
Joanne
Joanne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Andrew
Andrew (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Our room was just fine. Arriving at a campus location on an early August Sunday evening was lonely and a tad bit creepy. And we were not 100% sure where the actual hotel was. As it turns out, parking was on the 2nd level, the hotel was inside the student center on the 3rd level, and it was not as clearly marked as we would have liked