My rating is based on the initial interactions with front desk staff and the first room (dirty need, no security door lock, strong cigarette smell, noisy neighbor, very dirty and stained chair, no working outlets). Also, it was a standard room, but my reservation was for a suite. The second room that they moved me to was perfect. Because of that room, I will stay there again if I can get that same room!
And, though I booked online, front desk staff tried to charge me $10 additional during check in for amenities such as the pool, which I had no intention of using during my 1 night stay.