Very outdated, tatty bedrooms and bedrooms.
Well overdue an upgrade.
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
2/10 欠佳
2019 年 7 月 7 日
We rang twice, when booking and on the day to advise that we would be late checking in due to attending a wedding at a nearby function. The first time I was advised that is fine as we have a 24 hour check in and second time, on day at 7pm, that due to a function being held there staff would be on site until1.30 ish if not arrangements would be made for location of key. We arrived at 1 am, hotel was locked. I rang and I was advised that I was too late and I would have to wait in my car until 2.30 am to 3 am until someone could be there. I explained that we had advised twice already we were going to be late and was retorted with that’s tough really madam. Husband and I then went back to our car to bed down for the night. However someone did then arrive about 15 mins later. We also had no lights working in bathroom, main light and shaver light and had to swap bulbs around. Therefore do not book this venue if you will be arriving late. Please note I’m not one to give bad reviews, in fact this is the first but was appalled by this situation having already paid in full. On a positive note breakfast was very good.