Escape to Hotel Playa Cristal, where you can unwind in the garden or by the outdoor pool with sun loungers. Connect with others at the business center and stay connected with WiFi while savoring delicious Mexican cuisine at Tierra de Tucanes restaurant.
Los Tuxtlas Biosphere Reserve - 4 min drive - 2.6 km
Nanciyaga Ecological Reserve - 9 min drive - 9.6 km
Salto de Eyipantla Waterfalls - 21 min drive - 18.0 km
Getting around
Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 155 min drive
Restaurants
Restaurant Palapas gorell - 2 min walk
Tegogolos y Camarones Pelayo 2 - 7 min walk
Taquería Santo Toribio - 11 min walk
Cabaña Aloha - 9 min walk
Restaurante Margiros - 10 min walk
About this property
Hotel Playa Cristal
Hotel Playa Cristal is a great choice for a stay in Catemaco. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tierra de Tucanes, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a garden.
Languages
English, Spanish
At a glance
DONE
Hotel size
33 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age – 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
On-site parking includes off-street options
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Banquet hall
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Tierra de Tucanes – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 98 for adults and MXN 98 for children
Children & extra beds
Rollaway beds are available for MXN 200.0 per night
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Playa Cristal Catemaco
Hotel Playa Cristal
Playa Cristal Catemaco
Hotel Playa Cristal Catemaco, Mexico - Veracruz
Hotel Playa Cristal Hotel
Hotel Playa Cristal Catemaco
Hotel Playa Cristal Hotel Catemaco
Frequently asked questions
Does Hotel Playa Cristal offer free cancellation for a full refund?
Yes, Hotel Playa Cristal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Playa Cristal?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Playa Cristal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Playa Cristal?
Sorry, there's no on-site parking at Hotel Playa Cristal.
What are the check-in and check-out times at Hotel Playa Cristal?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 1 PM.
What is there to do at Hotel Playa Cristal and nearby?
Hotel Playa Cristal has an outdoor pool and a garden.
Are there restaurants at or near Hotel Playa Cristal?
Yes, Tierra de Tucanes offers Mexican cuisine.
What's the area around Hotel Playa Cristal like?
Hotel Playa Cristal is a short 2-minute walk from Laguna Catemaco and 11 minutes' walk from Carmen Basilica.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Playa Cristal Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Good
18 Feb 2025
Exelente service with attention to details.
Restaurant in place with lake view and delicious local food, also best place in town to enjoy a drink
Luis
Luis, 3-night trip
8/10 Good
3 Mar 2024
all was good
Javier
Javier, 1-night trip
8/10 Good
19 Aug 2023
Parking
Adolfo
Adolfo, 1-night trip
10/10 Excellent
16 Jul 2025
Excelente trato, muy comodo
Javier
Javier, 2-night trip
10/10 Excellent
27 Apr 2025
Muy amables y atentos, a demás el restaurante está muy bonito
Paola
Paola, 1-night trip
10/10 Excellent
20 Apr 2025
Muy amables, todo bien buena comida
Magdalena Munguia
Magdalena Munguia, 2-night trip
8/10 Good
8 Mar 2025
Excelente ubicación, excelente restaurante y comida.
Glen
Glen, 1-night trip
10/10 Excellent
17 Feb 2025
Muy agradable el hotel y su restaurante todo muy rico
Faty
Faty, 2-night trip
10/10 Excellent
16 Jan 2025
Buen servicio , lo recomiendo
Galilea
Galilea, 2-night trip
10/10 Excellent
16 Dec 2024
Es tranquilo y en frente del malecon, muy accesible
Neftali
Neftali, 3-night trip
10/10 Excellent
15 Nov 2024
Excelente
Eduardo
Eduardo, 1-night trip
10/10 Excellent
15 Oct 2024
Excelente trato de todo el personal. Hotel limpio y habitaciones renovadas
Gerardo
Gerardo, 3-night trip
8/10 Good
16 Sept 2024
Rolando
Rolando, 1-night trip
10/10 Excellent
2 Sept 2024
Me la pase increible el lugar es bonito y tiene buena ubicación, el personal es super amable.
Adolfo
Adolfo, 1-night trip
2/10 Terrible
25 Aug 2024
Hotel anticuado, urge remodelación, parece motel.
Es un hotel anticuado, no lo han remodelado, las camas con malos colchones, se sienten los resortes por doquier, el área de la alberca es lo único rescatable, y por eso ponen tan pocas fotos, publican las fotos de los mejores lugares con los mejores ángulos, nuestra habitación parecía de motel, el baño igual.
Verified traveller
1-night trip
10/10 Excellent
30 Jul 2024
Juan Ángel
Juan Ángel, 2-night trip
10/10 Excellent
23 Jul 2024
Excelente servicio
Nancy Azucena
Nancy Azucena, 2-night trip
10/10 Excellent
21 Jul 2024
Muy buena atención por parte del personal y de su gerente