I didnt receive the room that I reserved, even though it was available. They asked for a surcharge.
merijn
merijn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 10 日
Ein wirklich tolles Hotel mit einer einmaligen historischen Atmosphäre
Matthias
Matthias (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 9 日
Nice but some issues
Very charming hotel in front of the bridge with pleasant staff but 2 issues during this stay. Firstly, we were not told before booking that building works were going on in the floor below. This disrupted our rest during the day after a 5 hour trip by road. Secondly, the towels are very old and have a mouldy odour.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 21 日
Marie
Marie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Hotel is very clean 👌 staff very available. It is close to everywhere and the Senegal river with a long cute bridge. I love ❤️ it and will stay again.
Yacine
Yacine (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 17 日
This historic place had a beautiful courtyard and very comfortable rooms. Warning; no lift, so not appropriate for handicapped guests.
Tracy
Tracy (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Nous avons passé un bon séjour. Le personnel est resté disponible et flexible pour répondre à nos demandes et nous recommander des restaurants aux alentours. Je recommande que ce soit pour un séjour d’affaire ou touristique.
Edwige Sabine
Edwige Sabine (6 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
Pas d ascenseur , le sol de la douche trop glissant pour des personnes âgées.la rue est tres bruyante le soir et le matin
couedic
couedic (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Great place! Good service and a beatiful building. Highly recommended
esra
esra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 8 日
Super séjour à l’hôtel de la poste de saint Louis
Très bon séjour à l’hôtel de la poste. Personnel accueillant sympathique et toujours à l’écoute.
Très bon emplacement proche du centre à côté du syndicat d’initiatives ce qui permet d’aller facilement aux diverses excursions proposées.
Distributeur de billets à côté de l’hôtel
Lionel
Lionel (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 15 日
Hôtel mytique
serge
serge (1 晚行程)
Hotels.com 真實旅客評 價
4/10 一般
2024 年 12 月 26 日
The hotel was overbooked and the way the manager handled their overbooking problem was a disaster & unbelievable!
We booked & paid 3 nights by VISA via Expedia a day before. When we arrived, the receptionist said she couldn’t find our booking from a pale of booking papers & the hotel was full. She called the manager.
During the phone call the manager told us we could only stay 1 night but had to check out the next day because it was full on the second night. The manager did not mention anything about refund for 2 nights/ solution/ apology. We were shocked. We said we could stay 1 night and look for another hotel the next day, but the hotel must refund 2 nights to us, as we had paid everything already.
After the manager arrived in the hotel, she said we had to contact Expedia for the 2 nights refund on our own without mentioning how or providing any proof so we could submit to Expedia. The manager even said it was OUR problem and Expedia was OUR agent. I was shocked by her reply and attitude. I said Expedia is the hotel’s business partner and the hotel must refund the cost of 2 nights on the spot!
In the end, she erased the reservation of another guest on a piece of big paper which carried all the room numbers & guest names, and then she wrote my name by pen next to a room number on that booking paper. She ‘solved’ the overbooking problem by sacrificing another guest, which surprised us.
Finally we checked in after struggling for more than 1-hour 15mins.