Spuer nice courtyard area w pool and nice spacious tooms
Luis
Luis (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 8 日
carlos
carlos (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 27 日
kateryna
kateryna (1 晚行程)
Orbitz 真實旅客評價
4/10 一般
2025 年 4 月 20 日
It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options.
They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints.
Yug
Yug (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 17 日
Martha
Martha (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Beautiful gardens and relaxing vibe
Aneesa
Aneesa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Bethany
Bethany (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 9 日
No había agua en la habitación y nos cambiaron a otra con cama muy pequeña había pedido king size
MARIO
MARIO (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Es un lugar muy relajante y es un lugar ecológico muy linda donde un puede descansar y relajarse del ruido 🔕
Maria ileny
Maria ileny (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 25 日
Ana
Ana (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 24 日
This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
R Lalit
R Lalit (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Todo estaba perfecto, solo que se mira todo para adentro, no hay privacidad
Ana
Ana (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 1 日
Musique trop forte juste en bas de notre chambre d'hôtel. On aurait pu nous avertir, nous avions hâte d'aller nous reposer ailleurs...
Catherine
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 1 日
Es un lugar muy ameno.
El servicio de desayuno (los paquetes) y el de comida (Kukulcán roll y tacos de camarón) muy ricos!!
Manuel
Manuel (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 26 日
Buena atencion, servicio rapido en recepcion y restaurante. Comodo y seguro
JOSE LUIS ACOSTA
JOSE LUIS ACOSTA (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 13 日
Bom hotel, mas um pouco caro para o que oferece.
Nosso quarto dava de frente para a piscina, mas as plantas do canteiro da varanda estão tao altas que nao tem vista alguma. Frustrante.
Chegamos um pouco antes do horário do check-in, mesmo assim só liberaram o quarto 20 minutos após as 15h.
A rua do hotel é um pouco insegura.
Marco
Marco (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
El hotel me pareció increíble, tranquilo, sus áreas verdes bien cuidadas y la zona de alberca limpia. El check in fue super rápido y la habitación me resulto super acogedora. El personal muy amable y dispuesto a atender dudas y dar apoyo si uno requiere de alguna sugerencia. Muy buen hospedaje.
Damian
Damian (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Sruthi
Sruthi (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 8 日
Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs!
Henry
Henry (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 6 日
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
Brittany
Brittany (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 5 日
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town