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Xscape Tulum

3.5 star property
Tulum hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Xscape Tulum

Restaurant
Luxury Room, 1 King Bed, Garden View | Living room
Exterior
Property grounds
Luxury Room, 1 King Bed, Garden View | View from room
Near Tulum National Park, Xscape Tulum offers a serene retreat with lush gardens, a library and bar. Indulge in cycling or rejuvenate with deep-tissue massages at the spa. Stay connected with WiFi and enjoy an outdoor pool surrounded by sun loungers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Air conditioning
  • Garden
  • Library
  • Front-desk safe
  • ATM/banking services
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools
  • Free toiletries
$36 nightly
The total price is $47
Oct 26 - Oct 27
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartment, Terrace

In-room safe, free WiFi, bed sheets

Apartment, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Ceiling fan
Private bathroom
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

In-room dining

Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Separate bedroom
Sofa bed
Ceiling fan
Private bathroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Loft, Terrace

Loft, Terrace | In-room safe, free WiFi, bed sheets

Loft, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Private bathroom
Hair dryer
Designer toiletries
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Loft, Terrace

In-room safe, free WiFi, bed sheets

Junior Loft, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
In-room safe
Daily housekeeping
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Hot Tub, Pool View

Premium Room, 1 King Bed, Hot Tub, Pool View | Terrace/patio

Premium Room, 1 King Bed, Hot Tub, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Private hot tub
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
In-room safe
Daily housekeeping
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, Pool View

In-room safe, free WiFi, bed sheets

Premium Room, Balcony, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
In-room safe
Daily housekeeping
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Terrace, Pool View

In-room safe, free WiFi, bed sheets

Premium Room, Terrace, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
In-room safe
Daily housekeeping
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Luxury Room, 1 King Bed, Jetted Tub, Garden Area | View from room

Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Highlights

Air conditioning
Free cribs/infant beds
Private bathroom
Designer toiletries
Jetted bathtub
Hair dryer
In-room safe
Daily housekeeping
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | In-room safe, free WiFi, bed sheets

Luxury Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
In-room safe
Daily housekeeping
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Private bathroom
Hair dryer
Designer toiletries
In-room safe
Daily housekeeping
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Airport transfer
  • Free WiFi
9.0 out of 10, Wonderful, 382 reviews
$50 nightly
The price is $64
Oct 25 - Oct 26
Total with taxes and fees
Prana Boutique Hotel
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About the neighborhood

Map
Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 6 min drive - 4.6 km
  • Gran Cenote - 6 min drive - 5.4 km
  • Las Palmas Public Beach - 9 min drive - 6.0 km
  • Tulum Mayan Ruins - 9 min drive - 5.6 km
  • Playa Paraiso - 10 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 98 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Delicia - ‬5 min walk
  • ‪El Agavero - ‬5 min walk
  • ‪Taqueria El Sabor Mexicano - ‬4 min walk
  • ‪Burrito Amor - ‬7 min walk
  • ‪Guacamole Club - ‬5 min walk

About this property

Xscape Tulum

Xscape Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Tulum National Park and Tulum Beach are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open Monday - Sunday (7:30 AM - 9:00 PM)
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge

What to do

  • Boat tours nearby
  • Scuba diving nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • An outdoor pool
  • Bicycle parking

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 15 for adults, and USD 8 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 130 per room (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 9075846

Also known as

Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum

Frequently asked questions

Does Xscape Tulum offer free cancellation for a full refund?

Yes, Xscape Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Xscape Tulum?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Xscape Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Xscape Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Xscape Tulum?

Yes, an airport shuttle is available. The charge is USD 130 per room one-way.

What are the check-in and check-out times at Xscape Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Xscape Tulum and nearby?

Have fun with nearby activities like boat tours, fishing, and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Xscape Tulum?

Yes, there's an onsite restaurant.

What's the area around Xscape Tulum like?

Xscape Tulum is in Tulum City Center, a short 11-minute walk from Dos Aguas Park.

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Reviews

Xscape Tulum Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The property's restaurant served great food, had an amazing atmosphere, and provided excellent service. (5 reviews)
  • The pool was clean, nice, and great, with a beautiful and relaxing outdoor area. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Food
Location
Towns
Lobby
Water
Beach
Cocktails

Reviews

10/10 Exceptional

Very nit and quint little place. Will definitely stay again
Antonia, 1-night trip

10/10 Exceptional

Spuer nice courtyard area w pool and nice spacious tooms
Luis, 1-night trip

10/10 Exceptional

Beautiful gardens and relaxing vibe
Aneesa, 4-night trip

10/10 Exceptional

Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist.
Marika, 4-night trip

10/10 Exceptional

Very nice hotel and great friendly people working here.

8/10 Very good

Beautiful oasis

Beautiful place! It was an awesome oasis in the city. Absolutely loved it and would stay there again.
Lora, 1-night trip

10/10 Exceptional

Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!
Edwin, 1-night trip

10/10 Exceptional

Relaxing, “artistic vibe.”

This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
Bruce, 7-night trip

8/10 Very good

Well located, good value, friendly staff! would reccomend!

10/10 Exceptional

Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Mackenzie, 1-night trip

10/10 Exceptional

We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.

10/10 Exceptional

Fantastic place. Reasonable price. Pix don’t do it justice.
1-night trip

10/10 Exceptional

This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough!
Tamika, 2-night trip

10/10 Exceptional

The best of Tulum !

Absolutely love this GEM! Best service , great setting and my favorite Tulum location. I’ll return. Don’t hesitate to book this spot.
Sheila, 2-night trip

2/10 Poor

This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
R Lalit, 3-night trip

10/10 Exceptional

We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back!
Elizabeth, 2-night trip

10/10 Exceptional

A superb place to stay. The staff were consistently efficient and friendly. The hotel is visually very attractive. The restaurant serves delicious food at reasonable prices and the portions are generous. The hotel is in a quiet area of town, about 20 or 25 minute walk from the centre - this will be an advantage for some and a disadvantage for others.
Robert, 2-night trip

4/10 Fair

Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs!
Henry, 1-night trip

2/10 Poor

I am stranded in Toronto. Could not make it into Tulum today. I sent a message to the property and they didn’t even bother to respond. So I guess my reservation meant nothing to them, they are happy to keep the money while I am stuck missing out on my vacation.
krista, 1-night trip

8/10 Very good

The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
Tiffany, 3-night trip

4/10 Fair

It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options. They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints.
Yug, 2-night trip

10/10 Exceptional

10 stars absolutely! Stayed for 5 perfect nights, room was always clean and had great sleeps, we enoyed the personal bath once you figure out the water it is great ! The hotel is close to main strip with lots of restaurants and shops, ask staff about near by cenotes and lagoons! The people here are exceptional! Always eager to help with a big smile! Beatrice and “EL” at the cafe are phenomenal people and the food is incredible, would come back again and would definitely recommend! Thank you Xscape for an unforgettable experience, we loved visiting Tulum ❤️

10/10 Exceptional

Xscape hotel is a beautiful place to be when visiting Tulum, the comfort and design of the buildings, gardens and pool makes it a very inviting and pleasurable. Diana and Valeria the Reception Desk employees went above and beyond trying to help us make our stay more enjoyable, they gave us great suggestions on where to go, gave us a useful map when we rented a couple of their rental bikes to enjoy visiting the town. They also gave us the option to leave our belongings on our last day after we check out. Upon our arrival back,we were able to use the pool and later have access to a full bathroom,so we could freshen up and continue our trip to our next location. Their friendliness, knowledge and willingness to help us was truly appreciated. We will for sure be back to Xscape Tulum
Monica, 2-night trip

6/10 Good

The staff are really friendly and helpful. This hotel is on a very busy street and we unfortunately had a room that was streetside. Traffic started at 5am and was LOUD. The room is bare bones , no drinking water unless you purchase. The door only has a push lock and no deadbolt, so not very secure. The pool is nice and clean and grounds are nice. Not a bad place for 1 night but wouldn't do an extended stay here.
Kim, 2-night trip

6/10 Good

We were booked for four days, we left after three. One day we returned after exploring to find the housekeeper took all our loose pesos, assuming it was theirs? The bathroom window could not be locked, which made us feel unsafe. When it rained, the water built up by our door and came into the room. The third night, a family checked into the room next to us with loud children, and a baby who screamed like a car alarm. The noise continued the next morning, and we wanted to escape! The front desk ignored our dissatisfaction and complaints and charged us for the next day anyway.
William Russell, 4-night trip