Bom hotel, mas um pouco caro para o que oferece.
Nosso quarto dava de frente para a piscina, mas as plantas do canteiro da varanda estão tao altas que nao tem vista alguma. Frustrante.
Chegamos um pouco antes do horário do check-in, mesmo assim só liberaram o quarto 20 minutos após as 15h.
A rua do hotel é um pouco insegura.
Marco
Marco (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Sruthi
Sruthi (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 8 日
Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs!
Henry
Henry (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 6 日
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
Brittany
Brittany (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 5 日
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
Svetlana
Svetlana (4 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Jessica
Jessica (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Walking distance to Tulum Centro.
7 eleven, very cute cafe and many dining nearby.
Very friendly receptionist.
Marika
Marika (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 26 日
Aditya
Aditya (6 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 22 日
Tienen pocas opciones para comer, los paquetes de desayuno son caros, es mejor búscar opciones fuera.
Las opciones individuales son muy básicas, no hay una correlación entre calidad y precio
Obdulia
Obdulia (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 12 日
Sergio Alejandro
Sergio Alejandro (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 12 日
The fridge was unplugged when i got in the room, the key to unlock thr door was sticking. The drapes are hung with actual zip ties. There is no tv in the rooms, the "hot tub" is flithy and outside the door to the room where anyone can walk by. The pillows have weird black spots on them. The sheets are not clean, or something is stuck on, like glue had been dumped. There is the most annoying wicker headboard full of dust and cobwebs, and is annoyingly loud if you move the slightly bit.do not recommend.
Michelle
Michelle (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 11 日
Staff very friendly. Place very clean. Quiet and relaxing atmosphere.
Restaurants have great food.
Elizabeth
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 9 日
I am stranded in Toronto. Could not make it into Tulum today. I sent a message to the property and they didn’t even bother to respond. So I guess my reservation meant nothing to them, they are happy to keep the money while I am stuck missing out on my vacation.
krista
krista (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 30 日
JIM RONN
JIM RONN (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 28 日
Buena elección
Una experiencia muy positiva en todos los sentidos. Es una buenísima opción de estar cerca del centro de Tulum pero sin el ruido /gente del mismo. 100% recomendable.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 18 日
La habitación increíblemente fantástica, preciosa, cómoda, limpia. Sin tacha
María Isabel
María Isabel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 17 日
Relaxing, “artistic vibe.”
This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
Bruce
Bruce (7 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 5 日
Günstige Unterkunft. Für eine Nacht ok. Die Außenanlage ist schön und sauber angelegt. Das Zimmer ist einfach eingerichtet. Ohne Fön und Fernseher, aber mit Klimaanlage. Man hört Nachts die Straßenhunde und die vorbeifahrenden Autos.
Julia
Julia (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 28 日
Súper tranquilo!!!
Llegamos para las media noche. El check in fue muy rápido. La habitación fue muy cómoda, limpia y silenciosa. Nos despertamos temprano por un compromiso. Pero el tiempo que estuvimos ahí estuvo todo estuvo perfecto.
GAbriel
GAbriel (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 10 月 2 日
We were booked for four days, we left after three. One day we returned after exploring to find the housekeeper took all our loose pesos, assuming it was theirs? The bathroom window could not be locked, which made us feel unsafe. When it rained, the water built up by our door and came into the room.
The third night, a family checked into the room next to us with loud children, and a baby who screamed like a car alarm. The noise continued the next morning, and we wanted to escape! The front desk ignored our dissatisfaction and complaints and charged us for the next day anyway.
William Russell
William Russell (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 19 日
Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!
Edwin
Edwin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 7 月 14 日
Marco
Marco (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 6 日
Buen lugar
randy
randy (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 6 月 9 日
Más honestidad del personal, tomaron un objeto y no lo devolvieron :(