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Xscape Tulum

3.5 star property
Tulum hotel with outdoor pool and restaurant

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Photo gallery for Xscape Tulum

Restaurant
Luxury Room, 1 King Bed, Garden View | View from room
Luxury Room, 1 King Bed, Garden View | Living room
Exterior
Property grounds
Near Tulum National Park, Xscape Tulum offers a serene retreat with lush gardens, a library and bar. Indulge in cycling or rejuvenate with deep-tissue massages at the spa. Stay connected with WiFi and enjoy an outdoor pool surrounded by sun loungers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Air conditioning
  • Garden
  • Library
  • Front-desk safe
  • ATM/banking services
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools
  • Free toiletries
$35 nightly
The total price is $45
Oct 18 - Oct 19
Total with taxes and fees

Room options

Check availability for these dates

Tonight
Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1
Tomorrow
Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, Balcony, Pool View

In-room safe, free WiFi, bed sheets

Premium Room, Balcony, Pool View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Hot Tub, Pool View

Premium Room, 1 King Bed, Hot Tub, Pool View | Terrace/patio

Premium Room, 1 King Bed, Hot Tub, Pool View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Private hot tub
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Loft, Terrace

In-room safe, free WiFi, bed sheets

Junior Loft, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Terrace

Loft, Terrace | In-room safe, free WiFi, bed sheets

Loft, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Hair dryer
Designer toiletries
Private bathroom
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | In-room safe, free WiFi, bed sheets

Luxury Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

In-room dining

Standard Apartment, 1 Queen Bed with Sofa bed, Pool View

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Separate bedroom
Sofa bed
Ceiling fan
Hair dryer
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Terrace

In-room safe, free WiFi, bed sheets

Apartment, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Ceiling fan
Hair dryer
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, Terrace, Pool View

In-room safe, free WiFi, bed sheets

Premium Room, Terrace, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Terrace
Air conditioning
Free cribs/infant beds
Hair dryer
Designer toiletries
Private bathroom
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Luxury Room, 1 King Bed, Jetted Tub, Garden Area | View from room

Luxury Room, 1 King Bed, Jetted Tub, Garden Area

Highlights

Air conditioning
Free cribs/infant beds
Jetted bathtub
Hair dryer
Private bathroom
Designer toiletries
Daily housekeeping
In-room safe
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 617 reviews
$43 nightly
The price is $55
Oct 1 - Oct 2
Total with taxes and fees
Naala Tulum
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About the neighborhood

Map
Calle Kukulcan Sur entre Calle Xel Ha, Zac be, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 6 min drive - 4.6 km
  • Gran Cenote - 6 min drive - 5.4 km
  • Las Palmas Public Beach - 9 min drive - 6.0 km
  • Tulum Mayan Ruins - 9 min drive - 5.6 km
  • Playa Paraiso - 10 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 98 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Agavero - ‬5 min walk
  • ‪Burrito Amor - ‬7 min walk
  • ‪Delicia - ‬5 min walk
  • ‪Taqueria El Sabor Mexicano - ‬4 min walk
  • ‪El Tio - ‬3 min walk

About this property

Xscape Tulum

Xscape Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Tulum National Park and Tulum Beach are within a short drive. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open Monday - Sunday (7:30 AM - 9:00 PM)
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge

What to do

  • Boat tours nearby
  • Scuba diving nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Bike storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • An outdoor pool
  • Bicycle parking

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 15 for adults, and USD 8 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 130 per room (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 9075846

Also known as

Xscape Tulum Hotel
Xscape Tulum
Xscape Tulum Hotel
Xscape Tulum Tulum
Xscape Tulum Hotel Tulum

Frequently asked questions

Does Xscape Tulum offer free cancellation for a full refund?

Yes, Xscape Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Xscape Tulum?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Xscape Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Xscape Tulum?

Yes, there's free self parking.

Is airport shuttle service offered by Xscape Tulum?

Yes, an airport shuttle is available. The charge is USD 130 per room one-way.

What are the check-in and check-out times at Xscape Tulum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Xscape Tulum and nearby?

Have fun with nearby activities like boat tours, fishing, and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Xscape Tulum?

Yes, there's an onsite restaurant.

What's the area around Xscape Tulum like?

Xscape Tulum is in Tulum City Center, a short 11-minute walk from Dos Aguas Park.

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Reviews

Xscape Tulum Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

9.2

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pool was clean, nice, and great, with a beautiful and relaxing outdoor area. (5 reviews)
  • The property's restaurant served great food, had an amazing atmosphere, and provided excellent service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Food
Location
Towns
Lobby
Beach
Water
Cocktails

Reviews

10/10 Exceptional

Beautiful gardens and relaxing vibe
Aneesa, 4-night trip

10/10 Exceptional

Spuer nice courtyard area w pool and nice spacious tooms
Luis, 1-night trip

10/10 Exceptional

Es un lugar muy relajante y es un lugar ecológico muy linda donde un puede descansar y relajarse del ruido 🔕
Maria ileny, 1-night trip

8/10 Very good

Buena atencion, servicio rapido en recepcion y restaurante. Comodo y seguro
JOSE LUIS ACOSTA, 2-night trip

8/10 Very good

Es un lugar muy ameno. El servicio de desayuno (los paquetes) y el de comida (Kukulcán roll y tacos de camarón) muy ricos!!
Manuel, 2-night trip

10/10 Exceptional

El hotel me pareció increíble, tranquilo, sus áreas verdes bien cuidadas y la zona de alberca limpia. El check in fue super rápido y la habitación me resulto super acogedora. El personal muy amable y dispuesto a atender dudas y dar apoyo si uno requiere de alguna sugerencia. Muy buen hospedaje.
Damian, 2-night trip

8/10 Very good

Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.

10/10 Exceptional

Lugar hermoso, gente y personal muy amables
Fabiola, 3-night trip

8/10 Very good

Buen lugar
randy, 1-night trip

10/10 Exceptional

Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist.
Marika, 4-night trip

10/10 Exceptional

Very nice hotel and great friendly people working here.

8/10 Very good

Beautiful oasis

Beautiful place! It was an awesome oasis in the city. Absolutely loved it and would stay there again.
Lora, 1-night trip

10/10 Exceptional

Todo estaba perfecto, solo que se mira todo para adentro, no hay privacidad
Ana, 2-night trip

6/10 Good

Musique trop forte juste en bas de notre chambre d'hôtel. On aurait pu nous avertir, nous avions hâte d'aller nous reposer ailleurs...

10/10 Exceptional

Relaxing, “artistic vibe.”

This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
Bruce, 7-night trip

6/10 Good

Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
Svetlana, 4-night trip

10/10 Exceptional

Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!
Edwin, 1-night trip

8/10 Very good

Tienen pocas opciones para comer, los paquetes de desayuno son caros, es mejor búscar opciones fuera. Las opciones individuales son muy básicas, no hay una correlación entre calidad y precio
Obdulia, 3-night trip

2/10 Poor

No había agua en la habitación y nos cambiaron a otra con cama muy pequeña había pedido king size
MARIO, 1-night trip

2/10 Poor

This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
R Lalit, 3-night trip

10/10 Exceptional

Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Mackenzie, 1-night trip

8/10 Very good

Bom hotel, mas um pouco caro para o que oferece. Nosso quarto dava de frente para a piscina, mas as plantas do canteiro da varanda estão tao altas que nao tem vista alguma. Frustrante. Chegamos um pouco antes do horário do check-in, mesmo assim só liberaram o quarto 20 minutos após as 15h. A rua do hotel é um pouco insegura.
Marco, 1-night trip

10/10 Exceptional

This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough!
Tamika, 2-night trip

10/10 Exceptional

Fantastic place. Reasonable price. Pix don’t do it justice.
1-night trip

10/10 Exceptional

The best of Tulum !

Absolutely love this GEM! Best service , great setting and my favorite Tulum location. I’ll return. Don’t hesitate to book this spot.
Sheila, 2-night trip