The staff tried to add on extra stuff that we didn’t get
Winona Anne-maree
Winona Anne-maree (14 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Gerald
Gerald (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 29 日
Do NOT book to stay here. They have a NO refund policy so when you actually see the property you can't change to another better hotel. The "gym / fitness centre" does not have working equipment so you can NOT use anything there, I don't even think the airconditioning in there works as it was very hot when I tried to use the cable machine that is broken. The "pool view junior suite" overlooks a construction site which can be quiet loud some days. The linen is OLD I even had a cover with a hole and frayed. The towels have stains on them. You do not get the daily water bottles as advertised & I had to ask for them. The breakfast is very poor compared to other places I have stayed in Bali over the last 14 years. The staff are friendly and it is not their fault the property is old and worn out and the gym equipment is broken.
Kylie
Kylie (11 晚行程)
Wotif 真實旅客評價
6/10 不錯
2024 年 8 月 30 日
Jen
Jen (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 8 月 25 日
Stayed in a Junior Suite. Only given 1 key card. Told too busy didn't have spare. Had to ask for hand/small towels - again "busy" would give if they had any. Room very clean. Bed comfortable. Breakfast very basic - we went out for breakfast. Staff all very nice, polite and friendly but all very young. Nobody senior seemed to be in charge. Overall reasonable hotel. Would stay again but not in a hurry.
Mandy
Mandy (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 7 月 30 日
Anbefales ikke
Hadde booket rom til 3, fikk bare 2 håndkler. Etterspurte et ekstra håndkle, men det fikk vi ikke. Skittent sengetøy. 1 av 4 stikkontakter på rommet virket. Føneren virket heller ikke.
Positivt med lyse rom og balkong. God frokost.
Karianne
Karianne (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 7 月 4 日
The rooms are quite dated and the bed is not very comfortable. I would suggest putting a top sheet under the blanket - a separate sheet - because at times it got hot because the blanket is too heavy for the temperatures in Bali. I would suggest using a lighter blanet too.
Paul
Paul (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 8 日
Bianca
Bianca (6 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 4 月 26 日
Too much has been out sourced. Bedroom/bathroom had old manchester and ratty towels. Curtains in bathroom had a lot of visible mould.
After informing manager it still took 2 days to replace curtain.
Michael
Michael (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 2 月 13 日
It is best to book this hotel for its advantageous location. However, considering it is rated 4 stars I was let down by the cleanliness of the linen and the overall age of the hotel. All the staff were patient and provided great service.
Daniel
Daniel (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 1 月 24 日
Jordyn
Jordyn (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 1 月 16 日
Saliha
Saliha (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023 年 11 月 28 日
Værste 4. Stjernet hotel
Vi ankommer til et 4-stjernet hotel der er alt andet end 4 stjerner. Hygiejnen er i bund, servicen er i bund. Ingen vedligehold på bygningen og værelserne. Vores bruser var ødelagt i det første værelse, så det sprøjtede med vand på toilettet og i resten af badeværelset. Dyne, gardiner og håndklæder var så beskidte, badekaret var ikke rengjort. Så fik vi et nyt værelse hvor bruseren ikke var helt i stykker. Dyner, håndklæder og gardiner var stadig beskidte. Restauranten var også gammel og beskidt. Selvom vi havde morgenmad med i pakken, valgte vi at spise det ude hver dag. Værste oplevelse af et 4-stjernet hotel. Det hotel skal lukkes ned eller ryge ned til 1 stjerne. Det er dsv ikke mere værd…
Esra
Esra (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 11 月 15 日
Filippa
Filippa (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 10 月 28 日
overall fine, only construction sound unfortune
There is a big construction building right next door which is sound conflicting.
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2023 年 10 月 15 日
Ka-Fai
Ka-Fai (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 8 月 21 日
Convenient location.
Zaber
Zaber (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2023 年 7 月 24 日
Never again!
Started off with an awful check in, receptionist just pointed and said “room that way” very rudely. Photos must be 15 years old. At breakfast I asked for a white coffee and was told by the waitress “ you want milk you pay me money!! “ Shocking place.
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 6 月 9 日
Before you read my appraisal remember you are travelling to a 3rd world country. Firstly this hotel has fantastic staff. They are not top of the range rooms if you want 5 star, go elsewhere and pay more. Each room is kept clean and well stocked but the poor staff are only working with what they have been provided. Buffet breakfast is rice and noodles but this is Asia and that is what Asian people eat. Pastries, cereals and fruit is plentiful. We thoroughly enjoyed our stay and would return. For the owners:- your bed linen and towels need upgrading.