Customer service went the extra mile to make my stay accommodating.friendly and helpful staff will definitely come back
Denise
Denise (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 18 日
The beds were uncomfortable
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Room was clean and fire pit area was nice. Downside is that is near train tracks so you hear the train regularly.
Nikki
Nikki (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 8 日
Upon arriving at the hotel to check in, we were dismayed to discover that our rooms had been canceled. This was despite a prior phone call where we informed a staff member of our weather-related flight delay. The employee assured us that our rooms would remain available until our arrival the following morning. However, upon our arrival, the booking had been canceled. The staff offered no assistance and stated we would need to rebook at a higher rate, suggesting we look at other hotels on their computer.
George
George (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 24 日
Tim
Tim (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
Jill
Jill (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 4 日
Standard highway exit hotel. Clean room, but broken fixtures & parts
Andrew
Andrew (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 27 日
They gave my double queen bed away. Then told me they could only give me a room with a king bed. Was there for an event a Texas Tech and after being at the event all night, coming to the hotel just made it worse with the experience
Laneeka
Laneeka (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 13 日
Hotel was clean and accommodations very good. No breakfast was available and no suggestions were offered as to options. The staff person on Morning duty was very curt and unhelpful.
Kenneth
Kenneth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 2 日
No complaints
Great choice if you are looking to stay at a newer hotel.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Always loved staying here and the staff is so helpful and go above and beyond to make our stay feel like home
Brisa
Brisa (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 23 日
We stayed for two nights but our rooms were never cleaned during our stay because they only do it every other night and it wasn't scheduled during the days of our stay.
I did not like it the we were still charged full cost but did not receive any service in the rooms
Gabriel
Gabriel (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 14 日
My only complaint is they need to refresh their towels, wash cloths, etc. the ones they have are getting tired.
David
David (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 19 日
Leo
Leo (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 24 日
Carissa
Carissa (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 9 日
I like the curb appeal of the building.
Tolitia
Tolitia (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 28 日
I had to pay out of pocket because Expedia did not keep my reservation active due to the flight by United Airlines was delayed and made me miss my flight. Had to stay the first night in Houston and missed the funeral service. My entire trip was ruined and I should receiev a full refund for the flights amd hotel for the trip. Very disappointed
Kevin
Kevin (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 16 日
Alexander
Alexander (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 13 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 9 日
Great
The room and the hotel were very clean. Everyone was friendly.