Horrific stay. The lobby, the room, everything was unclean and needed upgrading. The room smelled as if someone had just taken out the garbage and the lingering smell was still about the room. The furniture was too big for the room. The bath tub was stayed to the point where you would have thought someone threw a bucket a dirty water in the tub and left it there. The toilet was covered in dust and soot. The staff was great offered us another room in the morning as they were fully booked (we arrived after 11pm), so we probably got the runt of the litter as far as rooms go. We declined and went to another hotel for the remainder of our trip. As one of us awoke with an eye infection, from the pillows. Which looked clean, but who knows if the pillows were changed, or if a staff member took a nap and left. The cleaning staff needs to do better. They were all polite, however, management needs to empower staff with the proper cleaning tools and funds to get the rooms deep cleaned. They currently aligning with what I would imagine a Motel 6 to be like, except it's near the Mag Mile... Once we left there the remaining days of our travel were great! No issues and infection went away