In the heart of Civic Hospital - Experimental Farm - Central Park, Best Western Plus Ottawa City Centre offers a warm welcome with a garden and fireplace in the lobby. Unwind at the bar, get active at the gym or seasonal pool, and stay connected with free in-room WiFi. Guests rave about helpful staff.
Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
Rideau Canal - 4 min drive - 3.3 km
Carleton University - 5 min drive - 3.7 km
Canadian War Museum - 5 min drive - 4.8 km
Parliament Hill - 6 min drive - 6.6 km
Getting around
Ottawa International Airport (YOW) - 17 min drive
Ottawa Station - 11 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
Ottawa Fallowfield Station - 16 min drive
Carling Station - 28 min walk
Tunney's Pasture Station - 30 min walk
Restaurants
Tim Hortons - 15 min walk
Bar Lupulus - 3 min drive
Second Cup Café - 16 min walk
Run2Patty - 14 min walk
Rockin Johnny's Diner - 2 min walk
About this property
Best Western Plus Ottawa City Centre
At Best Western Plus Ottawa City Centre, you'll be just a 5-minute drive from Ottawa Hospital Civic Campus and Rideau Canal. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences at this eco-certified hotel include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.
At a glance
DONE
Hotel size
121 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–noon
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (1195 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in lobby
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
48-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Dryer
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 10 to 20 for adults, and CAD 5 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from June 20 to September 02
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa
Frequently asked questions
Is there a pool at Best Western Plus Ottawa City Centre?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Ottawa City Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Ottawa City Centre?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Plus Ottawa City Centre?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Plus Ottawa City Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa City Centre and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
Are there restaurants at or near Best Western Plus Ottawa City Centre?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Ottawa City Centre like?
Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travelers say this hotel is in a good location.
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Best Western Plus Ottawa City Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bed
Parking
Value
Food
Bathroom
What guests liked
Free parking was easily accessible and a convenient bonus for guests. (20 reviews)
Breakfast was consistently great with many reviewers praising the quality, variety, and service. (18 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 8, 2025
They have a wonderful breakfast too.
Liliane
Liliane, 1-night trip
10/10 Exceptional
Jul 20, 2025
Best Western Plus - A great place for travellers.
The room and bathroom were clean and neat. The staff were helpful and good location.
Rudolf
Rudolf, 1-night trip
8/10 Very good
Sep 2, 2025
Nice stay
The hotel is convenient for picking up our son. I would have to say the layout of room 209 bathroom is terrible.
Verified traveler
1-night trip
10/10 Exceptional
Mar 11, 2025
Great place to stay
Jack
Jack, 1-night trip
10/10 Exceptional
May 17, 2025
great place, welcoming staff at check in,
Serge
Serge, 1-night trip
10/10 Exceptional
Apr 14, 2025
Great hotel - nice breakfast!
David
David, 2-night trip
10/10 Exceptional
Jul 22, 2025
Very good sleep
Roger
Roger, 1-night trip
10/10 Exceptional
Mar 2, 2025
Great stay!
Michaela
Michaela, 2-night trip
8/10 Very good
May 31, 2025
Property was okay for a short stay.
Kesha
Kesha, 3-night trip
10/10 Exceptional
Mar 22, 2025
We would definitely stay here again.
Tanya
Tanya, 1-night trip
10/10 Exceptional
May 27, 2025
Room and hotel updated,staff were very helpful,restaurant was good value.
Marsha
Marsha, 4-night trip
10/10 Exceptional
Apr 15, 2025
Very clean rooms, the staff were very helpful and welcoming.
Karen
Karen, 2-night trip
10/10 Exceptional
Apr 13, 2025
Nice quiet hotel to stay the night in.
michelle
michelle, 1-night trip
10/10 Exceptional
Apr 20, 2025
The staff were wonderful and the cafe downstairs was a little hidden gem.
Kevin
Kevin, 3-night trip
10/10 Exceptional
Feb 16, 2025
Staff are wonderful, a complete pleasure to stay here.
June
June, 1-night trip
8/10 Very good
Apr 27, 2025
The staff and owner are great
Brian
Brian, 1-night trip
10/10 Exceptional
May 14, 2025
The staff is so nice and welcoming and it is a great location close to Carleton campus. It has been our place of choice every time we visited our son.
Andreea
Andreea, 1-night trip
10/10 Exceptional
May 19, 2025
Nice comfortable room. Good breakfast.
Lynda
Lynda, 2-night trip
10/10 Exceptional
Aug 8, 2025
My stay
The room was large and comfortable. Not necessarily senior accommodating as my mom fell going into the bathroom.
The restaurant was friendly and very good, but way too expensive.
The pool was beautiful and well maintained.
Customer service was great all around.
Cheryl
Cheryl, 7-night trip
10/10 Exceptional
Jun 1, 2025
Everything was nice and clean
Rui
Rui, 1-night trip
10/10 Exceptional
Apr 28, 2025
Friendly staff. Quiet location with many small attractions around in the area that are easily accessible.
Ronald
Ronald, 1-night trip
8/10 Very good
May 5, 2025
Rooms are quite spacious, parking is easy. Small shopping mall is next to the hotel.
Serguei
Serguei, 1-night trip
8/10 Very good
Feb 21, 2025
Clean hotel with very friendly and helpful staff
Lisa
Lisa, 3-night trip
10/10 Exceptional
Mar 8, 2025
Small hotel with a very friendly staff!
Robert
Robert, 1-night trip
10/10 Exceptional
Jan 22, 2025
Great staff, clean rooms and nice and close to the highway