Service is bad, employee reaction is slow, and there is no door man or safety guard at the front door. most time there is no one at the lobby.
Zih Yu
Zih Yu (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月10日
No Receipt for customer
4 of our colleagues we stayed 4 nights, and while we checked out on Nov 9th 7AM, front desk said that they can't access to system at 7AM, will send receipt to us via email in 2 hours.
However, we received nothing after waiting for 2 days, and their phone number has no one answer all the time.
I had very bad experience of it. Will never stay there again.
Zih Yu
Zih Yu (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2016年3月21日
酒店的床品还是很好的,早餐和其他设施就比较一般了
zhang
Hotels.com 真實旅客評價
6/10 不錯
2015年12月19日
3 star level
Twin bedroom not available when i arrive with booking.
The shower pool switch not working.
Limited breakfast options.
CHENGHONG
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Thibaut
Thibaut (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Ibrahim
Ibrahim (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年3月11日
Comfortable
Very clean. Comfortable
BUMUI
BUMUI (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年2月26日
Taghreed
Taghreed (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2022年12月12日
Terrible customer service, when complaining we were made to think we were in the wrong. They didn’t clean our room once after asking/calling multiple times daily! The wifi is terrible/non existent. You almost gave my friend food poisoning from raw chicken! Nothing is good about this hotel, it stinks of smoke (even in the non smoking rooms). Will never come back, stay away from this place!
Jake
Expedia 真實旅客評價
8/10 很好
2021年12月5日
Abdulaziz
Abdulaziz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年11月3日
Thank you
Good
yasser
yasser (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2021年11月2日
Everything about the The Hotel was excellent. The front staff and the The cleaners were extraordinary. However, the restaurant and its The staffs are awful. The breakfast is a joke, the Omelette guy Is never there. I ordered a burger, and I was brought a bloody cold burger. Restaurant hour Is inconsistent. Sometimes their no lunch or dinner.
Mohamed
Mohamed (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2021年6月4日
Service horrible: appel de la réception au milieu de la nuit (4h du matin), refus d envoyer la facture et aucune attention pour le client: ils m ont appelé toutzs les deux minutes pour me dire qu un chauffeur m attendait alors que je venais d être prévenu que je devais changer de hôtel....
真實旅客
28 晚商務旅程
Expedia 真實旅客評價
4/10 一般
2020年1月27日
Wasif
Wasif (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年1月24日
Rafiuddin A
Rafiuddin A (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年1月14日
Good staff
Rafiuddin A
Rafiuddin A (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月10日
The suite was very pleasant and the breakfast range was extensive.
真實旅客
1 晚行程
Ebookers 真實旅客評價
6/10 不錯
2019年12月8日
الموقع سيء
Mohammed
Mohammed (4 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2019年12月1日
I booked a suite and on checking in i was told they have no availability and put us in two bedrooms 😠
Dr Sabah
Dr Sabah (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年12月1日
BASHAR
BASHAR (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年11月5日
Nothing is good
Location is terrible,price is very high compared to the hotel condition
The bathtub is broken
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2019年10月12日
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2019年8月2日
Not bad- Internet Slow, Gym under renovation
Decent accommodation. The neighborhood is average but location not bad for meetings in Riyadh. A bit disappointed at gym being renovated so not clean with equipment being visibly dirty. Also the Internet was really bad and very spotty. Other than that room was clean and when I asked for extra coffee and water they were happy to help. System could use improvement as they had to verify that I already paid and that took about 10 minutes.
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2019年1月27日
真實旅客
2 晚行程
Orbitz 真實旅客評價
2/10 欠佳
2018年11月25日
Who is bad experience with this hotel was very very dirty and the bathroom smell all over the room change to room same smell I spoke to the general manager and he did not do anything to improve the smell of the bathrooms and he start arguing with me