We traveled with our 11month old baby since this is a baby friendly resort. We were disappointed with control on mosquitos in and around the suite (she sustained 7bites) which is not ideal.
We were also disappointed with refilling water, coffee and we had no turn down service until the night before we checked out. Also, fruits provided in the room were rotten (see pic).
We stayed for 4 nights and per their offer, anything more than 3 nights has free airport transfers but we had to pay an additional $199 since we booked through hotels.com.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Zhifang
Zhifang (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月5日
jinghao
jinghao (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
jade
jade (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月13日
Anastasia
Anastasia (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Jeri
Jeri (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Excellent service surprisingly delicious food
Excellent service surprisingly delicious food
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Linda
Linda (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Jose Luis
Jose Luis (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Staff and spa were great. Rooms and overall facilities underwhelming. Not enough beach and pool chairs. Food was just above average. Went during busy time and seemed like the resort was not well prepared to handle the number of people.
Adam Richard
Adam Richard (8 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月29日
Everything was perfect, great food, great staff, super clean hotel. Only the wifi could be better, was not able to finish a zoom meeting.
Xavier
Xavier (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月26日
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Prijilal
Prijilal (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月23日
Kelly Christeen
Kelly Christeen (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月23日
Pretty good!
Yusuf
Yusuf (7 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月20日
Leah Marie
Leah Marie (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月19日
Food is just average. Brass steak is bad, buffet is decent but not open for dinner at all. Wait time at restaurant is bad if we come at 7pm so we have to go at 6pm for a group of 6. Attacked by mosquitos a lot and entertainment is ok except MJ show is poor