Escape to The Explorean Cozumel - All Inclusive, an upscale haven near Chankanaab National Park. Enjoy a marina view from the poolside bar or unwind with aromatherapy at Spa Na' Ha'. Active travelers will love fitness classes and ecotours; for relaxation, take in the sunset on the garden terrace or browse Lool Kan's regional cuisine options.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Pet-friendly
Free parking
Free Wi-Fi
Main amenities (12)
Daily housekeeping
Private beach
Restaurants and 2 beach bars
Full-service spa
Outdoor pool
Free use of bicycles
Free beach cabanas
Beach umbrellas
Beach sunloungers
Free beach club nearby
Beach towels
Hot tub
Feel at home (6)
Free cots/infant beds
In-room childcare (surcharge)
Connecting/adjoining rooms available
Private bathroom
Garden
Terrace
The current price is HK$2,784
HK$2,784
HK$3,438 total
includes taxes & fees
7 Jun - 8 Jun
Why we love this property
Work and wellness blend
Business travellers thrive with conference space and 24-hour business centre. After work, the spa beckons with massages, sauna, and hot tub.
Dining for every mood
Experience regional cuisine with pool views at the restaurant. The property offers free cooked-to-order breakfast and private dining for couples.
Full-service spa retreat
A full-service spa offers aromatherapy, body treatments, and massage options. Daily wellness includes yoga classes, fitness room, sauna, and a garden sanctuary.
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600
What's nearby
Arrecifes de Cozumel National Park - 1 min walk - 0.1 km
Uvas Beach - 11 min walk - 1.0 km
Cozumel Butterfly & Botanical Gardens - 14 min walk - 1.2 km
Chankanaab Beach Adventure Park - 3 min drive - 1.8 km
Chankanaab National Park - 3 min drive - 1.8 km
Getting around
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Restaurants
Margaritaville - 7 min drive
Three Amigos Cozumel - 7 min drive
Al Chile - 6 min drive
Blue Iguana Cantina - 7 min drive
Fat Tuesday's - 6 min drive
About this property
The Explorean Cozumel - All Inclusive
Placing you just steps from Arrecifes de Cozumel National Park, The Explorean Cozumel - All Inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas and sunloungers. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Offering pool views, Lool Kan serves Regional cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include 2 beach bars, a poolside bar and a hot tub. Fellow travellers say good things about the helpful staff and overall property condition.
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkelling
Snorkelling excursions
Land activities
Cycling
Lessons/classes/games
Bartending
Yoga
Entertainment
On-site entertainment and activities
At a glance
DONE
Hotel size
56 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Electric vehicle charging point on site
DONE
Transfers
Cruise terminal shuttle*
Ferry terminal shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–noon
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Uses some LED lighting
Water-efficient toilets only
Mobile key entry
Restaurant dining guide
Special features
Spa
Na' Ha' has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Dining
Lool Kan – This poolside restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 4.77 per accommodation, per night
Sanitation services: USD 04.09 per night
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 77 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Explorean Cozumel All Inclusive
Explorean All Inclusive
Explorean Cozumel
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property
Frequently asked questions
Does The Explorean Cozumel - All Inclusive offer free cancellation for a full refund?
Yes, The Explorean Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Explorean Cozumel - All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Explorean Cozumel - All Inclusive?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 77 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at The Explorean Cozumel - All Inclusive?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at The Explorean Cozumel - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at The Explorean Cozumel - All Inclusive and nearby?
Have fun with on-site activities such as cycling and hiking. Additional recreation on-site includes ecotours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Explorean Cozumel - All Inclusive also has 2 beach bars and an outdoor pool, as well as spa services and a garden.
Are there restaurants at or near The Explorean Cozumel - All Inclusive?
Yes, Lool Kan offers al fresco dining, Regional cuisine and pool views.
Does The Explorean Cozumel - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Explorean Cozumel - All Inclusive like?
The Explorean Cozumel - All Inclusive is a short 19-minute walk from Chankanaab National Park and 19 minutes' walk from Chankanaab Beach Adventure Park.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.4
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The all-inclusive experience offered a wide range of activities, good food, and attentive staff, making for a carefree and enjoyable stay. (11 reviews)
The pool at this property is wonderful, warm, and well-maintained with great options for lounging. (12 reviews)
Breakfast was a highlight with diverse options and great food quality, including a nice touch of a delivered breakfast basket to each room. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Restaurant
Excursions
Beach
Drinks
Bar
Jungle
Ambience
Reviews
Verified
10/10 Exceptional
7 Feb 2026
The best staff i ever had in any resort , great food , beaufifull nature and ocean with reef to snorkel.
Kalina
Kalina, 7-night trip
Verified
10/10 Exceptional
20 Jan 2026
Very safe, clean, staff was amazing, house keeping was great!
Joshua E
Joshua E, 6-night trip
Verified
10/10 Exceptional
27 Dec 2025
great service, beautiful nature, nice layout
Stephen
Stephen, 10-night trip
Verified
10/10 Exceptional
2 Nov 2025
Friendly staff, good food!
Laura
Laura, 4-night trip
Verified
8/10 Very good
2 Feb 2026
Peaceful and quiet No microwave no TV. Back to nature and yet access to the Americana if you want more excitement. The excursions were great Personnel very friendly and anxious to please any request
Eileen
Eileen, 7-night trip
Verified
10/10 Exceptional
30 Jan 2026
This was our second time staying at the Explorean Cozumel. We loved the entire resort. This time around we were excited that the pool had been redone. But the staff are amazing, Luis, Edwin, Gabriel to name a few. The truly made our stay wonderful. room are perfect and the serene atmosphere of the resort is perfect. Can't wait to go back again.
Kimberly Arlene
Kimberly Arlene, 12-night trip
Verified
10/10 Exceptional
29 Dec 2025
The staff was very attentive throughout our stay we enjoyed the natural landscape and the daily exploration offered such as nature preserve at the national park, scuba diving, buggy ride to the Atlantic side of the island. All were fun and well organized. The all inclusive made our stay easy and carefree
Anna
Anna, 4-night trip
Verified
8/10 Very good
5 Feb 2026
The rooms were clean and beds were so very comfy. The staff was awesome. Daniel being someone who took very good care of us. Was disappointed in the food. There was never an amazing meal between the two resorts. Had to walk down the road for decent food.
DeLaun
DeLaun, 9-night trip
Verified
8/10 Very good
2 Feb 2026
Best thing about the resort is the staff. They are friendly and courteous. Loved having the excursions included. Room was clean, comfortable and well maintained. Food experience was excellent. It is nice to have access to the adjacent resort as most restaurants are on that side, you access the beach by the other property, and the pool is bigger there. It would be nice if Explorean was adults-only. Still an enjoyable vacation overall.
Christina Marie
Christina Marie, 7-night trip
Verified
10/10 Exceptional
26 Oct 2025
This was our second stay and it did not disappoint. The biggest perk for us is the snorkeling right out front of the
Resort. The staff is always so friendly and the food is delicious.
Ashley H
Ashley H, 11-night trip
Verified
10/10 Exceptional
25 Nov 2025
We had a wonderful stay. The food was great. The excursions were alot of fun. Our guides were amazing. Jassiel was awesome. He made each trip so much fun and explained so much about the island. Nestor was very good as well sadly he was only on a couple of our trips. Overall I cant wait to go back.
Rachel
Rachel, 6-night trip
Verified
10/10 Exceptional
14 Dec 2025
We had an amazing time at this beautiful resort. We loved the atmosphere of the resort, it was so pretty, peaceful and quiet. The service and food was wonderful. The "sales" guy (timeshare) was a little annoying but when he realized we weren't interested he left us alone. That was the only downside was checking in and forced to talk to the "sales' guy right away.
Jennifer
Jennifer, 6-night trip
Verified
10/10 Exceptional
16 May 2025
A wonderful place to stay and relax.
Great staff throughout the entire resort!
Arlyn H
Arlyn H, 9-night trip
Verified
10/10 Exceptional
4 Dec 2025
Everything about the Explorian was wonderful! Rooms clean and A/C cold. Excursions fun. But the staff is really what makes it special. Our hostess Maria at the Asian restaurant made us feel special. Gabriel at the buffet always gave us great service.
FRANCES MARY
FRANCES MARY, 4-night trip
Verified
8/10 Very good
4 Feb 2026
Staff was amazing! Food was amazing! Stunning views! But, the place is dangerous. Too many steps and different levels and booby traps. I don't drink and I got injured multiple times. Unsteady rails. My daughter grabbed a rail and fell into the jungle. We told the Management about our injuries and they said, I'm sorry and made no effort to fix any of the problems.
Joanna
Joanna, 2-night trip
Verified
10/10 Exceptional
2 May 2025
The staff was the nicest of any resort we have stayed at.
Nicole
Nicole, 6-night trip
Verified
8/10 Very good
26 Jan 2026
Food and drinks are really good. Everyone is friendly. The excursions were the best part of the stay. Only problem was we didn't have hot/warm water in our room for 4 days. We had mentioned it several times, however it took finding a manager and physically bringing him to the room to prove how cold the water was. They finally fixed it. Nothing was offered for the inconvenience so that was a little disappointing.
Jessica
Jessica, 7-night trip
Verified
10/10 Exceptional
24 Oct 2025
Jungle & Ocean!
Staying here was the best of both worlds… a super calm & relaxing jungle oasis to return to… but being able to go over to F.A for entertainment/kids club & the ocean vibe was awesome! Food was great, service was fabulous. The all inclusive excursions were so fun, especially the snorkelling boat trip! We loved our 8 nights here… we didn’t want to leave!
Amy
Amy, 5-night trip
Verified
10/10 Exceptional
2 Sept 2025
The explorean gives a serenity feel. A place to relax and enjoy. All the staff members are super helpful and friendly.
Samantha
Samantha, 4-night trip
Verified
10/10 Exceptional
12 Apr 2025
Service was excellent, food was great and water was amazing.
ladell
ladell, 4-night trip
Verified
10/10 Exceptional
1 Jun 2025
Staff was very nice and helpful. We had a very relaxing time and the food was delicious.
Kevin Lee
Kevin Lee, 5-night trip
Verified
8/10 Very good
1 Dec 2025
Room was clean and the grounds were great. Had a difficult time at first because I do not speak Spanish fluently. It was Explorean provided excursion trip guided by Jassiel, Nestor, and I believe Chinka that turned our whole vacation experience around and made our stay at the resort fabulous, and with our tight budget for travel; I cannot thank those three enough for helping us feel welcome.
Jeffrey
Jeffrey, 7-night trip
Verified
10/10 Exceptional
17 Oct 2025
Great time at this resort always. Many food options as we could use restaurants at Fiesta Americana as well! Pools recently updated were great! What is the best there are wonderful staff especially Arturo supervising that everyone is cared for and Jose at fish restaurant is always working hard to get everyone what we want! Chef Carlos and Nick did a great job for very special meals at Italian restaurant!!
Pamela S
Pamela S, 7-night trip
Verified
8/10 Very good
7 May 2025
Great place to relax
gerardo
gerardo, 5-night trip
Verified
10/10 Exceptional
1 Apr 2025
Beautiful hotel! The service is impeccable, and the food is delicious. We had different tour activities daily, and the guides were excellent!