Nestled near the ancient Roman Forum, Hotel Ciao invites you to experience its warm hospitality. Connect with free in-room WiFi and enjoy helpful multilingual staff, tour assistance, luggage storage and concierge services that make your stay a breeze.
Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 44 min drive
Rome (IRT-Tiburtina Rail Station) - 4 min drive
Rome Termini Station - 7 min walk
Rome (XRJ-Termini Rail Station) - 7 min walk
Termini Tram Stop - 6 min walk
Laziali Station - 8 min walk
Farini Tram Stop - 9 min walk
Restaurants
Bar Trombetta - 2 min walk
Antica Focacceria San Francesco - 4 min walk
Ristorante Mino - 2 min walk
Hokkaido - 1 min walk
Binario Zero Caffè - 2 min walk
About this property
Hotel Ciao
Hotel Ciao puts you in a great location, within a 15-minute walk of Piazza Santa Maria Maggiore and Via Nazionale. Also, Roman Forum and Colosseum are a short five-minute drive away. Public transportation is only a short walk: Termini Tram Stop is 6 minutes and Laziali Station is 8 minutes.
Languages
English, Filipino, Italian, Romanian, Spanish
At a glance
DONE
Hotel size
15 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Lift door width (centimetres): 59
Well-lit path to entrance
13 steps to reach property
Tile flooring in public areas
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
Down duvet
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Ciao Rome
Hotel Ciao
Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome
Frequently asked questions
Are pets allowed at Hotel Ciao?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Ciao?
Sorry, there's no on-site parking at Hotel Ciao.
What are the check-in and check-out times at Hotel Ciao?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 10:00 AM.
What's the area around Hotel Ciao like?
Hotel Ciao is in Rome City Centre, a short 6-minute walk from Termini Tram Stop and 11 minutes' walk from Piazza Santa Maria Maggiore.
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Hotel Ciao Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Train station
Reviews
10/10 Excellent
2 Aug 2025
Great stay and staff
Julian
Julian, 2-night trip
10/10 Excellent
1 Aug 2025
Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
McKenna
McKenna, 2-night trip
10/10 Excellent
2 Aug 2025
The absolute best place to stay if you’re traveling through Rome and need a place for a night or two. The very best!
christopher d
christopher d, 2-night trip
10/10 Excellent
15 Jun 2025
Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Katey
Katey, 3-night trip
10/10 Excellent
2 Jul 2025
Comfortable and quiet.
Julius
Julius, 2-night trip
10/10 Excellent
15 Jun 2025
It was a very great stay! The lady at the front desk was very welcoming, friendly and helpful. This hotel was in a good area, I was a bit nervous about staying near the train station, but we didn’t have any issues, even when walking at night. We were able to walk to all the big sights in one day and there were plenty of great restaurants in the area. Would definitely stay again!
olivia
olivia, 2-night trip
8/10 Good
7 Jul 2025
Really close to the Rome terminal station which has many options for food and shopping. There's a big supermarket across the street as well. Staff at check-in help you get familiar with the city and give you tips for sightseeing. Bathroom is pretty crammed, the only downside.
Min Jung
Min Jung, 3-night trip
10/10 Excellent
1 Jul 2025
Comfortable and clean
Tiffeny
Tiffeny, 1-night trip
8/10 Good
19 Jul 2025
Liked the quiet bedroom. Didn't like many key entry and no elavator to 2nd fl.
Josephine
Josephine, 1-night trip
10/10 Excellent
16 May 2025
Great
Vincent
Vincent, 3-night trip
10/10 Excellent
16 May 2025
I loved this small hotel. The service at the front desk was very friendly and helpful. My room was the perfect size for 1 person. It had everything I needed. The location was convenient to the termini and there was a grocery store across the street. I walked a lot and found it very doable but I also took advantage of the metro just down the street. Would definitely stay here again if I ever get to come back to Rome.
Cheryl Ann
Cheryl Ann, 3-night trip
8/10 Good
29 Oct 2023
Great staff…
clean rooms and great location….
Mark
Mark, 1-night trip
10/10 Excellent
26 May 2024
Great stay. Staff was very nice and helpful.
SHUMAINE
SHUMAINE, 4-night trip
10/10 Excellent
5 Jun 2024
Great staff, very helpful. Enjoyed our stay.
Stephen
Stephen, 2-night trip
10/10 Excellent
10 Sept 2024
It was a good stay for what it was worth. I would stay again.
Glennie
Glennie, 2-night trip
10/10 Excellent
4 Sept 2024
Stayed 3 nights and the staffs were friendly, spacious room and very clean. Very convenient to Roma Termini station for bus, metro and train transportation. I would stay again at this place.
Maria Josefina
Maria Josefina, 3-night trip
10/10 Excellent
11 Sept 2024
Good services, close to transportation
gdo
gdo, 2-night trip
8/10 Good
7 Nov 2024
Friendly staff. Near train station.
Eloida
Eloida, 5-night trip
10/10 Excellent
22 Oct 2024
The personnel was friendly and helpful. The room was clean and comfortable. Good location.
Helena
Helena, 4-night trip
10/10 Excellent
22 Sept 2024
Very nice room, very clean , staffs are great, very kind and helpful. Free coffee and water
Hannaliza
Hannaliza, 2-night trip
8/10 Good
16 May 2024
Good and clean rooms, nice position next to train & bus station. I recommend it for short stays
benbelgacem
benbelgacem, 3-night trip
10/10 Excellent
9 Dec 2024
We are a couple from US. Hotel Ciao was clean, sheets were crisp and white, room was large, staff was friendly and very helpful. Location was extremely convenient 1 block from train, metro and bus station. Nearby dining opportunities were plentiful, good and well priced. We will stay at Hotel Ciao again next time we go to Rome.
Gary
Gary, 5-night trip
10/10 Excellent
18 Jun 2024
Hotel Ciao was right in the heart of Rome. Everything is close by within walking distance from dining, shopping and also the main attractions.
Ralph
Ralph, 2-night trip
8/10 Good
15 Dec 2023
Great communication and easy check in
Verified traveller
1-night trip
10/10 Excellent
19 Jan 2025
Very friendly receptionist, Ruby welcomed us with a lot of information of activities, provided a map and gave us all the directions to the main attractions. We’ve got a free upgrade into an annex building around the corner, very nice, spacious and clean room. Quiet space. Walkable distance to all main interest points. I recommend this place and I would love to come back! Well done! Thanks.