Managers and meal servers English speaking. Extraordinarily focused on guest comfort. Helpful with taxis into Kiev, and with phone contacts regarding travel issues that arose during my stay. Clean and comfortable place. Sports complex 100 yards away with weight room and beautiful lap pool, accessible by showing Hotel pass. High end outlet stores right next door, cafes, play area for kids. Because the hotel is 10 miles outside Kiev, it is not convenient for frequent trips into town, without securing a taxi. Taxi into town costs about 150 hryvnia (about 8 USD). Taxi back out from town between 150 hryvnia and 400 hryvnia. It was worth the taxi expense to me, to have access to the sports complex, and a respite from the noise of the city. Breakfast included, big enough to be your only meal of the day, if you wish, served between 8 and 10 AM. The food was excellent. Only complaint is a small one -- room is sealed, so became humid during hot weather, and the climate control a little difficult to manage. But I was able to overcome that issue most of the time. Laundry service quick and efficient, and they ironed everything, which was a nice treat. Fresh fruit placed in room every couple of days. I had an "apartment" with stove, which I did not use, but there was no cookware. I would not be surprised if they would have made some available if I had asked, in light of their overall commitment to guest service. I will stay there next time I go to Kiev.
