The air conditioner was a little too noisy.This is a great stay if you are visiting Virginia Beach.
Bob
Bob (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
Troublesome Stay
Computer systems were down when we arrived. While not completely in their hands, it wasn't pleasant for us either. After a 9 hour drive we had to wait another 3 hours with two children just to start the process of checking in. It took another 30 minutes to get us into a room. For almost the entirety of our stay only one elevator was working (fixed on the last day/night). While they did allow us to use the staff elevator, it let us out next to the garbage area which was less than ideal albeit faster. It took over an hour to get our car from valet one night and the next morning it took so long we took the keys and got the car ourselves. Housekeeping was strange, the first two days they did not come until the afternoon. The third day the employee woke up the kids when she knocked to clean. The hotel itself was clean, though the pool wasn't. Beds left a lot to be desired in terms of comfort. And the force needed to open the balcony doors is not for the feeble traveler. All in all, the stay left a lot to be desired. Probably wouldnt stay at this location again.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
The stay was beautiful, comfortable, and clean. My husband stated that the next time we come to Virginia Beach, we must stay at this hotel.
Robin
Robin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Regan
Regan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Joe
Joe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
It was great
Eric
Eric (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 20 日
Matthew
Matthew (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 19 日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 17 日
Pretty good stay but needs upgrades for the 💰
Had a great stay here . Deandre was amazing! Saw to our needs right away and was kind and attentive. However the housekeeping team could have done better with cleanliness. Sheets were never changed and the floor had lots of sand and grime on it , and we hadn’t even gone in the beach . Also phone didn’t work and was never replaced .
Lori
Lori (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
I was not happy with our service received at the restaurant the moment we got there. We got overlooked and because I was ready
Kristina
Kristina (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 16 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 16 日
Mary
Mary (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 16 日
Will stay with Marriot
We stayed from from 8/10/25-8/15/25. Fromt the beginning, checking in took over 20 mins from waiting in line to getting checked in. 1 out of the 2 elevators werent working & it seems like thats a recurring issue. Room was clean & beds were soft & comfy. Hotel breakfast was pretty good too with buffet & made to order items. Lagger heads restaurant was really good also - went there twice for food & drinks. Pool was cold with no towels & not enough chairs. The pool board stats hadn't been updated since 7/13/25. Phones were also not working most of the time for internal & external calls. Some front desk associates can be a little rude. We tried staying another night to enjoy the beach but were told it was "probably booked" we had to ask if he could check to confirm but hung up after being on hold for 10 mins so we did not extend our stay. Lastly, we used valet & couldnt call them as phones were still down so i had to go down to the lobby & ask the assoc to let them know we needed our car. Valet was out & instead of leaving a message with my valet #, she told me to wait for them. After waiting for 5 mins, she leaves valet a note with someones elses valet number. She saw me waiting & was ready to leave before i stopped her & asked if she could also write my number down so I wouldn't have to wait. She paused, didnt say anything & did it but her face said a lot. This location is great, hotel is nice but needs work. Not worth what we paid.
Karina
Karina (5 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 12 日
Michelle
Michelle (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Geremia
Geremia (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 5 日
Dawn
Dawn (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 31 日
Food was great , bed very comfort . Door had a probl d m shutting clise and hard to open
But overall staff was friendly...
deloris
deloris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 30 日
Juliana
Juliana (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Pool was extremely dirty. Other than that everything was good
Heather
Heather (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
Good but morning staff is not professional
The location and the quietness was great. The view from the room is amazing. However the staff before 7am was nit helpful at all. I was talking to him, but instead he took a personal call.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Blake
Blake (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 22 日
Disappointing experience.
The welcome was anything but friendly, and the A/C in the room was extremely loud — it kept waking me up throughout the night.
If you have the option to stay elsewhere, I strongly recommend it.
By far the worst (and most expensive) night of my US trip.