我可否免費取消非洲古堡酒店的預訂，並獲發全額退款？

可以。非洲古堡酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

非洲古堡酒店是否設有泳池？

是的，此住宿設有室外泳池。旅客 24 小時均可使用泳池。

非洲古堡酒店是否允許寵物入住？

是的，貓狗可免費入住。住宿設有離帶放狗區及飲食器皿。

非洲古堡酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

非洲古堡酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 MAD450。

非洲古堡酒店的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：00:00。退房時間為 12:00。住宿可提供零接觸登記入住與退房服務。

非洲古堡酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩遠足等活動。店內其他休閒康樂節目包括生態遊及瑜伽班。你可在室外泳池中痛快暢泳，又或充分善用鄉村旅館的其他設施/服務，當中包括野餐區及花園等。非洲古堡酒店亦備有附近室外泳池使用權。

非洲古堡酒店內或附近是否設有餐廳？

是的，店內餐廳坐擁室外用餐區、摩洛哥菜及池景。

非洲古堡酒店是否設有戶外私人空間？

是的，每間客房都配備庭院。

非洲古堡酒店附近區域有何特色？

非洲古堡酒店位於河畔。熱門景點包括圖卜卡勒國家公園，就在 8 分鐘車程以外。

奧伊俄貞非洲古堡酒店優惠

Q: 非洲古堡酒店是否設有戶外私人空間？

是的，每間客房都配備庭院。

8/10 很好

2025 年 7 月 4 日

Relaxing place, nice people..food choices are limited and very expensive.

Yousra (2 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 5 月 28 日

Marketing photos can tell a different story. A very average place - asked to contact the driver who was to collect us from the Riad in Marrakech only they did t answer or reply. So, various other calls and messages to sort it. On arrival the reception is looking very tired and had lots of flies flying around. The rooms are very tired - holes in curtains, batteries in air conditioning remotes not working and to top it all off my elderly mother couldn’t lock her room from inside. I reported this to Tim who proudly told me that he never locks his room but that he would get Mohammed to look at it. Not particularly reassuring or relevant for a lady in her late 80s! This never happened and so the door couldn’t be locked from inside. No apology or explanation form Tim but just ignored the problem. The bathrooms are basic - shampoo and shower gel like bathroom cleaner. Pool is ok but the poolside furniture is also tired and uncomfortable. The restaurant was full of flies and moths. Windows could do with a good clean so one could enjoy the view. The local staff try their hardest - food is average. Lots of potential but the place just needs bit of love and attention.

Christopher (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 1 月 21 日

The view over the mountains is breathtaking . The cooking course was lots of fun

Kifah (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 16 日

Wonderful experience

Literally it was one of the best trips i had ever, we were very happy with the hotel and room mountain view, breakfast was tasty and various, room were very clean and spacious, and the team were On Point, very friendly, professional and they were keeping attention to each little detail to make us happy and feel like home. Huge and Many thanks Soufiane, Abdelmjid and all the staff for your kindness, support and hospitality all over the trip. We will be back definitely very soon, and i absolutely recommend this place to everyone, you won't regret.

maroua (3 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 6 月 23 日

Amazing views and extremely clean rooms for a remote location, will definitely want to visit here again

Imran (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 4 月 4 日

An incredibly tranquil and relaxing place. Superb food, friendly and welcoming service. Definitely not a typical resort and all the better because of that. Great dogs too!

John (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2023 年 10 月 10 日

Our stay at Kasbah Africa was wonderful. Nothing was too much trouble for Sofiane. He worked so hard and went out of his way to welcome us, despite being short of staff after the earthquake. All the staff were so friendly and helpful. Recommend the guided walk and cookery.Stunning location and great,clean and comfortable accomodation

Rosemary (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 10 月 10 日

Glorious, excellent facilities, stunning setting

We have just returned from a short stay at the Kasbah Africa. A group of nine ladies, we were delighted with the accommodation. Very clean gorgeous rooms, hot showers and excellent plumbing! The surroundings are stunning and the large pool very welcome! The host, Sofiane, could not do enough and was very attentive. We took part in the cookery course,making our own tagine supper and also the Tikhfist Hamlet Hike which was just over two hours and can thoroughly recommend. Sofiane organised all our transfers and was more than happy to assist with any of our requests! One of our party was coeliac and he remembered for every meal. Can thoroughly recommend

Tania (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 5 月 26 日

A fantastic place, brilliant scenery, authentic feel and great, friendly staff. Although the weather wasn't quite what we hoped it would be be, we absolutely loved Kasbah Africa!

Luc (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2019 年 10 月 24 日

2 晚家庭旅程

Expedia 真實旅客評價

10/10 完美

2019 年 9 月 15 日

What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.

3 晚友伴旅程

Expedia 真實旅客評價

2/10 欠佳

2019 年 6 月 13 日

Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies

Gee (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2019 年 4 月 11 日

March break at Kasbah Africa

We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.

Helen (6 晚浪漫旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2019 年 2 月 13 日

Beautiful location but very bad service!

We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.

Kasper (2 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 9 月 20 日

Autentisk hotel i bjergene

Utrolig smuk beliggenhed med udsigt til bjergene og af og til de lokale. Værelserne er store og indeholder hvad der bør være. Hotel personalet er utroligt søde, smilende og hjælpsomme og på trods af sprogbarriere gør de sig altid forståelige. Maden er god og traditionel og mange af frugterne og grøntsagerne dyrker de selv på grunden. Udendørs arealerne er utroligt smukke med frugttræer, duftende blomster buske og i det hele taget en hyggelig atmosfære. Alt i alt en rigtig god og meget afslappende oplevelse hvor man virkelig kommer ned i gear.

Nadia (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2017 年 4 月 18 日

the hotel is well situated in a very charming, calm and peaceful area, the staff are very friendly, Redouan the manager was really helping, Moustapha as well and others as well.

Hotels.com 真實旅客評價

10/10 完美

2017 年 2 月 13 日

Quaint Rustic Atlas Getaway

I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.

Hotels.com 真實旅客評價

4/10 一般

2016 年 12 月 17 日

watch the billing

Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result. The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road. There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner. The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.

Hotels.com 真實旅客評價

2/10 欠佳

2016 年 10 月 25 日

The Worst Hotel, Don't Book a Holiday Here

This is the worst hotel I have ever been too. 1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities. 2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium. 3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff. 4. On arriving in our room we were greeted by a pack warning us of local dress code. 5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him. 6.The swimming pool was dirty 7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares” Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur: Check Out Hidden Costs and very questionable Taxi Charges and exchange rates. The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges

Expedia 真實旅客評價

8/10 很好

2016 年 7 月 24 日

excellent séjour

séjour agréable, bel endroit, un peu mal indiqué, petit déj peut etre amélioré

Hotels.com 真實旅客評價

10/10 完美

2016 年 4 月 16 日

Superbe kasbha dans un cadre magnifique

Nous avons eu un peu de difficulté à trouver la kasbha africa, mais une fois arrivés le cadre est superbe et le personnel est aux petits soins.

Hotels.com 真實旅客評價

8/10 很好

2016 年 2 月 22 日

It is located in the secluded area at the bottom of Atlas mountain. The room was spacious and ethnically furnished. Even a telescope was placed for star gazing at night. The place feels like it was trying to conserve and sustain the surrounding nature and the livelihood of the local community. The manager says that most of furnitures and food ingredients were locally produced. However, there are a few downsides. Wifi is not available from the room. When dining, there is a daily set menu (200MAD/15GBP per person) without choice. hotels.com booking stated all taxes were included in the price but we were charged 55MAD extra upon checkout. The manager was friendly but kept on asking for a tripadvisor review for each one of us till we left the site.

Hotels.com 真實旅客評價

非洲古堡酒店

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常見問題

我可否免費取消非洲古堡酒店的預訂，並獲發全額退款？

非洲古堡酒店是否設有泳池？

非洲古堡酒店是否允許寵物入住？

非洲古堡酒店是否設有店內泊車位？

非洲古堡酒店是否有提供機場接駁車服務？

非洲古堡酒店的登記入住及退房時間為何？