We have been staying at this specific location for years, and for the most part have a great experience. This time though, there was a fire alarm between 1-2am. It took a long time for everything to be inspected and reset, and then when we were finally allowed to return to our room, the alarm went off AGAIN! It was an extremely unpleasant experience. Thankfully, we weren't required to evacuate a second time. We would REALLY appreciate if the hotel management would do everything in their power to ensure this doesn't happen again, and it would have been nice to have received at least an acknowledgment or apology gesture from the hotel. All the staff acted like nothing happened, and that left a bad impression.
Marie
Marie (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Dishes were very dirty in the cupboard. Beds bery hard.
Louise
Louise (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
For the Money, Not Very Good
It was generally good in that the spacious room was very comfortable and mostly clean. I did notice some soiling on the couch and on the carpet. The part that was most unsettling was the obvious whiskers in the bathroom sink. That indicated a very poor cleaning job at one the most important areas.
Leo
Leo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
jennifer
jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 22 日
Good and Bad
Our sleep was disturbed all through the middle of the night with a very noisy heater. The beds were comfortable. Our breakfast food was good, BUT, we were not impressed with the paper plates, wooden forks, knives & spoons. We have been coming here for years to celebrate our Anniversary. The staff were friendly and helpful. They sent out maintenance to fix our headboard lamp and said they would definitely report problem about the heater.
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Claire
Claire (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Friendly and Courteous
Stacey
Stacey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Favourite hotel always!
I have stayed in a lot of hotels in my time and this one is by far my favourite. I love the rooms. The staff is so accommodating, allowing me to leave my suitcase with them both upon arriving early to wait until I could return at check in time and also upon checking out, because I had all day to wait until my train time. This is of utmost importance to me. I do this getaway at least once a year an will always pick this hotel, as long as it stays in my price range. I guess if I had one hope it is that weekend prices were not so much higher, so that I could extend my stay even longer.
Mary-Lou
Mary-Lou (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Na
Jenna
Jenna (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 2 日
The spacious rooms
craig
craig (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 2 日
Nawaz
Nawaz (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Elizabeth
Elizabeth (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Troy
Troy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
All the staff were friendly and professional.
The cottage was nice and clean.
The food was great.
Doug
Doug (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 24 日
Angelisa
Angelisa (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 23 日
Nice room. Quiet. Not enough towels. Requested more and didn’t get them.
Darryl
Darryl (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 21 日
Everything was great - it was winter and we had wet boots When we came in we left puddles of snow salt mud- wish there was a mat on the floor or a boot tray- floor was always wet and dirty
Everything else was great
Hand soap in bathrooms would be nice
Would come back for sure- so close to everything
Bonnie
Bonnie (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Highly recommend this hotel. Farmers market and Jack's Family Restaurant is within walking distance. The complimentary breakfast was good too
Andrew
Andrew (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Brian
Brian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
*
John
John (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Spacious bedroom. Highly recommended 💯
Monelle
Monelle (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 17 日
Not as advertised
Overall I had a very good stay at Homewood Suites in St. Jacobs . The room was clean , however doubtful it was as big as was advertised. The booking said the room was 69 sq. m or approx 690 sq. ft. I would quess it was no more than 500 sq. ft. Also I requested a room with shower doors rather than curtains and was told that would be no problem . However when I checked in , I was informed that I would have to move to a smaller suite if I wanted the shower doors . The other issue was that I requested a late check-out as there was a major winter storm and I wanted to wait until later in the day to travel home to give time for the roads to be plowed . The parki g lot of the hotel had not even been plowed and I briefly got stuck just driving to the front door to check out .