There is only 1 excellent staff called Sasu, I would have changed to Sant Francesc hotel middle of my trip if it was not for him. All other staffs have no clue for anything in Mallorca. Wasted 30 mins driving around with hotel staff searching for their hotel parking. Very very slow service. Didn't change bedsheet until we requested for it. Didn't refill our bathroom amenities / mini bar. Only 1 staff at reception, waited for 20 mins for her to assist with a local enquiry and at the end I had to leave and catch my flight and she still had no time for it. Poor value for money.
Roy
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Great Hotel
Very helpful from the moment of arrival, complete with Welcome Drink. We also received an upgrade, and the room was lovely with a bottle of wine thrown in. Questions were answered quickly, and lunch reservations were helpful. Highly recommend.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
Kerri
Kerri (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Outstanding hotel and staff
We had a fantastic stay from booking to leaving. We appreciated welcome emails before our visit that provided information about the hotel and things to enhance our stay. We arrived early because of our flight time and were greeted by smiling, helpful reception staff who provided us with complimentary drinks and pastries while we checked in. They looked after our luggage while our room was made ready early and we were offered use of their facilities while we waited. Another bonus was that our room was upgraded to a beautiful suite, with complimentary bottle of wine and chocolates. The hotel is situated on a quiet tiny side road in the heart of Palma (*taxis have to drop guests at the end of the road - about 20 metres away) and is in easy walking distance to restaurants and places to visit. The interior is beautifully decorated with use made of stunning exposed brickwork. There is a lovely roof terrace with a small swimming pool and two quiet reading rooms. The buffet breakfast had an excellent selection, supplemented with a hot food menu to order. Overall, this is an exceptional hotel with an outstanding staff team - especially the reception staff, who even carried our luggage out to our taxi at the end of the road - which was much appreciated.
Gillian
Gillian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Just stay there
The location is perfect. The staff couldn’t do more for you.
Our arrival was seamless, they allowed us and helped us store rented bikes, suggested places to go and eat and then when we had a late flight home, just made sure we had a great day and didn’t have to worry about our bags or where we could hang out (on the great rooftop (small plunge pool).
christian
christian (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Best boutique hotel EVER
This is the most amazing boutique hotel. The rooms are amazing as is the hotel which is 900 years old. It has the original stone building with gorgeous renovations making it the most charming hotel. To top it off the breakfast is fantastic with gorgeous coffees and fruit and eggs to order.
In addition the staff is helpful and goes over the top to make your stay pleasant.
Would 1,000 times recommend it!
Julie
Julie (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 20 日
Anders
Anders (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 3 日
Outstanding Service
dr. dominik
dr. dominik (6 晚浪漫旅程)
Ebookers 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Connie
Connie (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 19 日
This was the finest experience I have had in my extensive travels. From the amazing staff to the beautiful surroundings, everything was simply top-notch. My wife and I will most certainly be back, and we can’t wait!
Damion
Damion (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 17 日
paul
paul (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 5 日
Porya
Porya (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 16 日
William
William (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 15 日
A wonderful property with great staff.
Gregory
Gregory (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 15 日
Jonathan
Jonathan (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 15 日
Amazingly beautiful property and premium service. The staff made us feel like family.
Hotel was extremely clean and had all the amenities you could ask for. The staff from time of arrival to departure were awesome. The restaurant had excellent food.
Randy
Randy (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 8 日
Hyvä hotelli pariskunnille.
Palvelu erinomaista 24h. Aamiainen herkullinen. Rauhallinen ja hyvä sijainti.
Seppo
Seppo (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 7 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 6 日
There is literally nothing not to like about this hotel. The service, from the moment you step through the door, is impeccable. They will go to any length to make sure you have an enjoyable stay. The rooms are beautiful, as is the entire property. Its location to central Palma is ideal - close, but quiet. Great places to eat close by. We didn’t have dinner at the restaurant, but it’s a very intimate scenario. We tried breakfast, and that may be the only place they could improve a bit. It’s fairly average. I’m really stretching to find something to be critical about since they are about as perfect a 5 star experience as could be. I would definitely stay at Posada Terra Santa if I return to Palma- and the couple we traveled with felt similarly. Truly wonderful experience.
Lisa
Lisa (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 30 日
I cannot recommend staying at this hotel enough!!! It was such an amazing experience between the beautiful property and the amazing staff that is beyond accommodating in assisting the guests in everything and anything. What a wonderful oasis. It truly was the best hotel I’ve ever stayed at all around. 10/10 hotel!