CitiClub Hotel Melbourne, near Bourke Street Mall and Crown Casino, offers a vibrant retreat. Explore the rooftop terrace, dance the night away at the nightclub or grab a coffee in the cafe. With happy hour at CQ UPSTAIRS and helpful staff always available.
Placing you just steps from Collins Street, CitiClub Hotel Melbourne features a nightclub and a rooftop terrace. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Melbourne Central and Bourke Street Mall are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Flagstaff Station is 10 minutes and Melbourne Central Station is 11 minutes.
At a glance
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Hotel size
71 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING
Parking
Secured onsite self parking (AUD 40 per day)
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
2 bars/lounges
Restaurant
Coffee shop
Room service (limited hours)
What to do
Rock climbing nearby
Working away
Business center
5 meeting rooms
Conference center (5382 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Nightclub
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Free local calls
Food and drink
Refrigerator
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Special features
Dining
CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Fees & policies
Refundable deposits
Deposit: AUD 100.00
Breakage deposit: AUD 200 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2 percent
Parking
Secured self parking costs AUD 40 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne
Frequently asked questions
Does CitiClub Hotel Melbourne offer free cancellation for a full refund?
Yes, CitiClub Hotel Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CitiClub Hotel Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at CitiClub Hotel Melbourne?
Yes. Self parking costs AUD 40 per day. Parking spots may be limited.
What are the check-in and check-out times at CitiClub Hotel Melbourne?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at CitiClub Hotel Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (16-min walk) is nearby.
What is there to do at CitiClub Hotel Melbourne and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation nearby includes casino gaming. Enjoy amenities like 2 bars and a nightclub.
Are there restaurants at or near CitiClub Hotel Melbourne?
Yes, CQ UPSTAIRS offers alfresco dining and local cuisine.
What's the area around CitiClub Hotel Melbourne like?
CitiClub Hotel Melbourne is in Melbourne Central Business District, a short 10-minute walk from Flagstaff Station and 8 minutes' walk from Melbourne Central. Travelers love the hotel's prime location.
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Reviews
CitiClub Hotel Melbourne Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.8
Location
8.4
Staff & service
7.6
Eco-friendliness
7.6
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Nightclubs
Bed
Bathroom
Cities
Restaurant
Building
Events
Reviews
10/10 Exceptional
Aug 30, 2025
Great Trip
Good room for the price and good location lots of place within walking distance or a short drive
Brady
Brady, 1-night trip
8/10 Very good
Jul 29, 2025
Very good stay
Mr G J
Mr G J, 3-night trip
10/10 Exceptional
Aug 26, 2025
Friendly staff
Friendly staff and room clean in the heart off cities easy to go around
Jan
Jan, 2-night trip
10/10 Exceptional
Sep 21, 2025
Great Stay
Great overnight stay. Very comfortable bed and a clean well prepared room. After reading some reviews I was a little apprehensive being a Saturday night but I found the quiet background beats very soothing and had no issues sleeping.
Andrew
Andrew, 1-night trip
8/10 Very good
Jun 16, 2025
Great location.
Dale
Dale, 1-night trip
6/10 Good
Sep 28, 2025
Very noisy with nightclub
If you don’t mind nightclub music until 4.00am, then this hotel is for you. So loud you could even hear the words to the music and the DJ speaking.
Michael
Michael, 2-night trip
10/10 Exceptional
Jun 22, 2025
I love this place.
Rory
Rory, 1-night trip
10/10 Exceptional
Jul 28, 2025
Quick, easy, comfy and friendly
Verified traveler
1-night trip
2/10 Poor
Sep 26, 2025
The nightclub next door was unbearable. I didn’t sleep at all. Do not stay here if you value sleep
Matthew
Matthew, 2-night trip
10/10 Exceptional
Sep 8, 2025
Everything is great but info about "parking available" are not free $10per hour
Jordan
Jordan, 1-night trip
4/10 Fair
Sep 6, 2025
Noisy from nightclub below.
MICHELLE
MICHELLE, 1-night trip
8/10 Very good
Jun 12, 2025
Well located and reasonable price
Well located, good price and got an upgraded room which was a bonus.
Gordon
Gordon, 1-night trip
8/10 Very good
May 16, 2025
Cosy hotel close to all public transport,shops,cafes and restaurants, very central to all Melbourne has to offer
Barry
Barry, 2-night trip
6/10 Good
Apr 25, 2025
Good for an overnight stay and close transport.
Stephen
Stephen, 1-night trip
10/10 Exceptional
May 13, 2025
Very nice
Nicola
Nicola, 1-night trip
10/10 Exceptional
Mar 16, 2025
Perfect location for visitors. Within walking distance of nice eateries, shopping, transportation and even a miniature grocery store
Kelvin
Kelvin, 4-night trip
8/10 Very good
Jan 20, 2025
Really convenient and nice clean, quiet rooms.
Frances
Frances, 1-night trip
10/10 Exceptional
Jun 22, 2025
The noise Saturday night was loud but tolerable if you used earplugs.
Great amenities, clean, daily room service, good heating option, large tv, got a free upgrade, friendly receptionists, extremely close to everything!
Natika
Natika, 4-night trip
10/10 Exceptional
Jun 14, 2025
The location is great, tram access easy, and it's a short walk downhill to the Bourke St shopping Mall. CitiClub Hotel staff are extremely friendly and helpful. Rooms are very comfortable, and you have YouTube access as a guest. Great Malaysian restaurant next door, coffee shops close and a supermarket 2 doors down. Whenever I visit Melbourne, I stay here and feel safe as a solo Traveller.
Anne
Anne, 2-night trip
8/10 Very good
Jan 24, 2025
We have stopped here before and find it a good place to stay. Convenient to everything and staff excellent
Helen
Helen, 3-night trip
6/10 Good
Jul 20, 2025
Noisy in the night.
XUSHAN
XUSHAN, 1-night trip
10/10 Exceptional
Oct 6, 2024
Good location and nice staff at the hotel
Do Jun
Do Jun, 4-night trip
8/10 Very good
Sep 23, 2024
It was amazing hotel!
Shiho
Shiho, 2-night trip
6/10 Good
Jun 9, 2025
Friendly staff, clean room but bathrooms very small and dangerous with stepping in and out of shower