我可否免費取消皇家企鵝精品 SPA 酒店的預訂，並獲發全額退款？

可以。皇家企鵝精品 SPA 酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

皇家企鵝精品 SPA 酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

皇家企鵝精品 SPA 酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

皇家企鵝精品 SPA 酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 USD15。

皇家企鵝精品 SPA 酒店的登記入住及退房時間為何？

登記入住開始時間：13:00；登記入住結束時間：00:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供特快登記入住與退房服務，亦設零接觸登記入住服務。

皇家企鵝精品 SPA 酒店是否附設娛樂場？

否，此酒店不設娛樂場，但巴利斯賭場 (12 分鐘步程外) 就在附近。

皇家企鵝精品 SPA 酒店店內與附近有什麼好玩？

歡迎暢玩踩單車及飛索等附近活動。店內其他休閒康樂節目包括健身班及瑜伽班。你可享用 SPA 服務，於熱水浴缸中療癒五感。皇家企鵝精品 SPA 酒店亦備有蒸氣室及SPA 服務。

皇家企鵝精品 SPA 酒店內或附近是否設有餐廳？

是的，The Cave Restaurant坐擁多國菜。

皇家企鵝精品 SPA 酒店附近區域有何特色？

從皇家企鵝精品 SPA 酒店出發，短短 8 分鐘步程可到夢之花園，9 分鐘步程即達阿桑市集。

加德滿都皇家企鵝精品 SPA 酒店優惠

Q: 皇家企鵝精品 SPA 酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

10/10 完美

2016 年 1 月 19 日

Good location in Thamel

The best things are REAL 24Hr HOT WATER after the exhausted exploration in Nepal. AC/ wifi are great; room are clean and new, breakfast is great, staffs are friendly and provide mode of services. With a good price!

Expedia 真實旅客評價

8/10 很好

2015 年 2 月 28 日

Good location

Good Location, nice service!

Hotels.com 真實旅客評價

10/10 完美

2014 年 11 月 24 日

recommand

very nice hotel, i take it again for my next nepal trip

Hotels.com 真實旅客評價

8/10 很好

2020 年 2 月 14 日

カトマンズのタメル地区に位置するこのホテルは、ダルバール広場も徒歩圏内であり、アウトドアショップ、レストランととても便利な場所にあります。セキュリティーも万全であり、ガードマンもホテルの朝食も24時間対応で感激しました。カトマンズに宿泊の際は、また利用したいと思います。

4 晚行程

Expedia 真實旅客評價

10/10 完美

2020 年 2 月 6 日

A great room with a great soaking bathtub

Upon entering the room we were impressed by the blue led lighting strips. It gave us the sense that we were going into a room of the future. However, they have enough other lights that we were able to read without any effort. (I don't really like hotels that are mood-lit and never able to make bright enough to read anywhere). The bath tub was wonderful. It is so great to sit and soak after a great trek.

Geof (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2020 年 2 月 4 日

This was an average hotel I guess. I wanted to stay in Thamel for a few nights of my vacation so I choose the quirkiness of Royal Penguin. The first room they showed me did not have working electric, they had been having power issues of the whole floor leaving the dark corridor leading to the room and the room itself room unsafe for any guests. Then they showed me a second room that did not have working heat or Wifi. Then the 3rd room didn't have working heat either but the staff said that it just takes a while to heat up. While waiting 45 minutes for the heat to kick on, I called the front desk again. They sent 2 more employees to come and look at the heater; one of them changed out the filter. It finally kicked on, but I should mention that the new room was a significant down grade and nothing was adjusted on my bill then or at check out. Water runs yellow, some hotels in Kathmandu have clear colored water, they do not & the power outages are short but pretty regular. Staff were kind but most were not very helpful. Things I did like, FREE HBO in English, FREE room service breakfast which was pretty good and one of the housekeepers was very nice. Overall, the quirkiness of the hotel is not enough to stay here, I would not recommend to anyone. I'm sure there must be nicer properties in the Thamel area. This one disappoints.

3 晚行程

Expedia 真實旅客評價

4/10 一般

2020 年 2 月 1 日

Benjamin (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2020 年 1 月 7 日

茶色い水、お湯が出ました。ただ、急遽部屋が変更になったため、次の日のタクシー代を出してくれたり、リカバリーサービスがしっかりしていた。

zizi (1 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2019 年 11 月 25 日

Very happy and satisfied with the customer service , all the other staffs were very helpful too. Only the water was an issue, bathroom water was unclean it was yellow in colour. Please try to get clean water . Other than that every thing was excellent.

AR (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2019 年 11 月 20 日

Ai (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 11 月 3 日

Very good

Perfect location, very friendly staff and despite it’s located in center Thamel, very quiet.

Marie Lorraine (2 晚友伴旅程)

Hotels.com 真實旅客評價

6/10 不錯

2019 年 10 月 31 日

There was no rooms with a balcony, and only 1 restaurant to eat in. The menu was limited, and the breakfast that was offered, very disappointing.

4 晚浪漫旅程

CheapTickets 真實旅客評價

6/10 不錯

2019 年 6 月 13 日

Probabilmente i giudizi che portano ad assegnare le stelle ad un hotel sono strettamente correlate al luogo, in quanto dal punto di vista "globale" questo hotel potrebbe essere 2,5 stelle (è anche vero che ho trovato situazioni di degrado strutturale anche negli hotel di Roma o Parigi...)... Il personale è disponibile e servizievole ma manca delle basi di gestione, ordine, pulizia; il manager non è presente (è anche vero che anche Kathmandu ormai è ingovernabile!)

Stefano (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2019 年 4 月 23 日

I stayed here with my 2 children. After reading reviews I was prepared for a reasonable, clean, yet perhaps not the best hotel. I was positively surprised. The room I got was exactly as pictured. For KTM style rooms, this was luxury. Plush tiger was waiting for us in the bed. Kids loved it. The greeting guards at the entrance made us feel welcome every time you cross the gates. Food in the restaurant was mediocre at best. My room was 62. The hotel, staff was great. I would return any time. Recommended.

2 晚家庭旅程

Travelocity 真實旅客評價

2/10 欠佳

2019 年 4 月 22 日

ダブルブッキング

ダブルブッキングで大変でした

1 晚商務旅程

Hotels.com 真實旅客評價

8/10 很好

2019 年 4 月 22 日

Great room but the sauna and steam room are not good. The steam room stank of ammonia and the sauna door stuck and I had to rip it off to escape!!

1 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 3 月 24 日

Ahmed (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 3 月 17 日

1 晚行程

Expedia 真實旅客評價

8/10 很好

2019 年 3 月 10 日

good option, good price, food needs work

this is a great semi-budget hotel in the downtown area close to restaurants and shops. they had access to a gym (different building) and a spa on-site, which i was tempted to use, but never got there. three nights were all good. the water was always hot, though it came out yellow. we didn't have any problems though, and there was plenty of bottled water to use for brushing teeth, etc. the room had heating (it got cold at night!) and the bed was comfortable. the security was overly polite and the front desk was always staffed and helpful. we did not like the breakfast - we got up twice for early flights, and noticed everyone else in the airport who had packed breakfasts had normal things (boiled eggs, sandwiches, box juice, a banana, etc.) while we only had the option of taking takeaway from the six meals included in the breakfast rate. this included pancakes, which we ordered, and they packed the syrup in tin foil! it spilled everywhere and ruined the rest of the food. we got muesli with no milk or yogurt - just plain, uncooked oats. so bizarre. other than that, the place worked out well for us.

Timothy (3 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 3 月 8 日

괜찮음

타멜이란 지역을 처음가봐서 주변이 음습해 보이기는 했지만, 괜찮은 가격에 시설도 좋은편입니다. 조식을 선택해서 방으로 가져다 주는 시스템이 아주 마음에 들었습니다.

1 晚行程

Hotels.com 真實旅客評價

10/10 完美

2019 年 2 月 3 日

comfortable hotel in the heart of Thamel

Quirky hotel in the heart of Thamel.

Judith (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2019 年 1 月 26 日

Friendly staff

The hotel is over-rated and not value for money going by the card rate you displayed while booking. This the discount of 62% that you showed while booking is mis-leading and bigger and more popular hotels in better locations in Thamel were offering rooms at much lower prices. Further it was mentioned while booking that its near Garden of Dreams but its quite interior which made my friends and business associates avoid coming over. Staff are very friendly and helpful. The Hammam and Sauna facilities are open 24 hrs and the staff un-grudgingly switched on the Hammam even if it was very late in the evening.

J S (3 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2019 年 1 月 7 日

The hotel is centrally located in Thamel (Kathmandu's touristic neighborhood). My friend and I stayed there during our Christmas vacation. The staff members are friendly, and answer all queries quickly and efficiently. However, the hotel is unfortunately not very clean- if I took my shoes off and walked around in the room, my socks would immediately become dusty. Moreover, the towels were obviously old and worn, and I regretted not bringing my own. The free breakfast was convenient, but rather bland. I mention this here so that other visitors don't make the same mistake: the hotel recommended we took its deluxe bus to go to Pokhara, and I wish we had declined the offer. While I understand that road conditions in Nepal are difficult, I was shocked by the driver's reckless disregard for our safety during our trip to Pokhara. He was constantly speeding on narrow mountain roads, and constantly tried to overtake other vehicles, including big trucks and buses. We were so scared that instead of taking the bus back, we booked a last minute plane ticket to Kathmandu. The hotel reimbursed the price of the bus return ticket and didn't charge us for the airport pickup. I hope that in addition to this gesture of goodwill, they make sure that they don't recommend the same company to other visitors (Pokhara Jagadamba Travels).

9 晚友伴旅程

Expedia 真實旅客評價

10/10 完美

2018 年 12 月 21 日

We had a comfortable stay and the staff were very obliging. The breakfast was below par - too many choices on menu but very bland and tasteless. Apart from that we loved the location and size of rooms/ amenities.

2 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 11 月 24 日

Nice hotel that is centrally located in the Thamel district. The restaurant is good.

Stephen (1 晚行程)

Orbitz 真實旅客評價

皇家企鵝精品 SPA 酒店

Royal Penguin Boutique Hotel & Spa

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常見問題

我可否免費取消皇家企鵝精品 SPA 酒店的預訂，並獲發全額退款？

皇家企鵝精品 SPA 酒店是否允許寵物入住？

皇家企鵝精品 SPA 酒店是否設有店內泊車位？