Near the tranquil Hoan Kiem Lake, Hanoi Media Hotel and Spa offers a luxurious retreat. Indulge in a rejuvenating massage or body treatment at ME Spa, then connect with free WiFi or explore nearby Thang Long Water Puppet Theatre.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Non-smoking
Spa
Air conditioning
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants
Full-service spa
Breakfast available
Room service
Massage/treatment rooms
Business centre
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Front desk safe
Feel at home (6)
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Laundry facilities
Blackout curtains
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Junior Suite, Terrace
Junior Suite, Terrace
Highlights
Terrace
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout curtains
Private bathroom
35 sq m
1 bedroom
Lake view
Sleeps 2
1 Queen Bed
View all photos for Superior Double Room
Superior Double Room
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
Private bathroom
23 sq m
Sleeps 2
1 Double Bed
View all photos for Family Room, Balcony
Family Room, Balcony
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Balcony or patio
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Separate bedroom
Blackout curtains
35 sq m
City view
Sleeps 3
1 Queen Bed and 1 Large Twin Bed
View all photos for Junior Suite, Balcony
Junior Suite, Balcony
Highlights
Balcony or patio
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout curtains
Private bathroom
35 sq m
1 bedroom
Lake view
Sleeps 2
1 Queen Bed
View all photos for Deluxe Double or Twin Room, City View
Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
Hanoi Old Town Night Market - 5 min walk - 0.5 km
Hanoi Opera House - 10 min walk - 0.9 km
St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 38 min drive
Hanoi Long Bien Station - 5 min drive
Hanoi Gia Lam Station - 14 min drive
Hanoi Railway Station - 22 min walk
Airport shuttle (surcharge)
Restaurants
HaNoi HomeBrew - 2 min walk
Banh Mi Long Hoi - 1 min walk
Nem Tai Bà Hồng - 1 min walk
Bánh Mì Mong - 1 min walk
Aha Cafe - 1 min walk
About this property
Hanoi Media Hotel and Spa
When you stay at Hanoi Media Hotel and Spa, you'll be in a great location, within a short 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. A snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Vietnamese
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Memory-foam mattress
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
In-room computer
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
ME Spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately VND 100000 for adults and VND 100000 for children
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
Late checkout can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 352500.0 per day
Airport shuttle service for children up to age 11 costs VND 400000 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hanoi Meracus Hotel 1
Meracus Hotel 1
Hanoi Meracus 1
Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi
Frequently asked questions
Does Hanoi Media Hotel and Spa offer free cancellation for a full refund?
Yes, Hanoi Media Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Media Hotel and Spa?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Hanoi Media Hotel and Spa?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Media Hotel and Spa?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hanoi Media Hotel and Spa and nearby?
Hanoi Media Hotel and Spa has a spa.
Are there restaurants at or near Hanoi Media Hotel and Spa?
Yes, there's an on-site restaurant.
What's the area around Hanoi Media Hotel and Spa like?
Hanoi Media Hotel and Spa is in Old Quarter, a short 2-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.
Hanoi Media Hotel and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Food
What guests liked
Breakfast offered a good variety and was very good and tasty. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
2 Aug 2025
Nice hotel with walkable surroundings.
Jurriaan
Jurriaan, 3-night trip
10/10 Excellent
28 Mar 2025
Our stay was great and very accommodating to our needs.
Hannah
Hannah, 3-night trip
10/10 Excellent
31 Mar 2025
The staff were very helpful to us
Maria Rosalie
Maria Rosalie, 1-night trip
10/10 Excellent
4 Jun 2025
Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.
Jocelyn
Jocelyn, 2-night trip
10/10 Excellent
4 Mar 2025
Good location in the old quarter. Walkable to many sights, dining and shopping
Sean
Sean, 1-night trip
8/10 Good
11 Apr 2025
Right in the middle of the old quarter chaos but somehow quiet enough at night. Great for walking. Really friendly staff.
Mary
Mary, 2-night trip
10/10 Excellent
1 Apr 2025
Easy to walk everywhere in Hanoi old quarter. Staff were super helpful and friendly.
Sarah
Sarah, 3-night trip
10/10 Excellent
28 Mar 2025
Perfect location for exploring the Old Quarter. Nice and clean rooms. Breakfast average.
Farideh
Farideh, 6-night trip
10/10 Excellent
31 Mar 2025
The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.
Maria Rosalie
Maria Rosalie, 1-night trip
10/10 Excellent
7 Dec 2024
Staff are excellent
Jonathan Medina
Jonathan Medina, 3-night trip
10/10 Excellent
14 Mar 2024
Hotel is at good location, staff is very helpful.
Annie
Annie, 2-night trip
10/10 Excellent
26 May 2024
Nice location with good hospitality. we had great stay and the hotel staffs made our days in Hanoi great one.
HIROKI
HIROKI, 3-night trip
8/10 Good
26 Mar 2025
Good option at an affordable price in the heart of the Old Quarter. The rooms are fine, nothing to complain about, the staff is really nice and helpful, the reception area would benefit from a bit of a refurbishment, the breakfast is just ok but again not a deal breaker.
Xavier
Xavier, 3-night trip
10/10 Excellent
4 Dec 2024
Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Kane
Kane, 1-night trip
10/10 Excellent
9 Jul 2024
My favorite hotel in Hanoi. Wonderful staff
Carl
Carl, 2-night trip
10/10 Excellent
14 Jun 2024
Go To Hotel when in Hanoi
Always stay at this hotel because the staff are so wonderful and caring.
The hotel is in a great location as well as the rooms being very adequate.
I never stay anywhere else.
Colin
Colin, 1-night trip
10/10 Excellent
14 Jan 2025
Very good
Thinh
Thinh, 3-night trip
6/10 Okay
23 Feb 2025
It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.
Nicholas
Nicholas, 2-night trip
10/10 Excellent
29 Aug 2024
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Eleanor
Eleanor, 2-night trip
10/10 Excellent
27 Dec 2023
Very friendly and helpful staff.
A lovely place to stay, very convenient for shopping and eating around there.
Great time !
KA KEUNG
KA KEUNG, 2-night trip
10/10 Excellent
25 Nov 2024
Although our flight was delayed and we weren’t able to stay, they still arranged all our transfers and travels for local trips, let us use their shower and hold our luggage. Super friendly staff!! On that alone, I would recommend!! I wish we could have stayed
moua
moua, 1-night trip
8/10 Good
3 Mar 2024
Room was clean and spacious for old town!
Huonc
Huonc, 2-night trip
4/10 Poor
23 Mar 2025
Not recommended due poor room quality
Hotel was in bad condition, the rooms was old and not updated. Extremely moisture condition making the stay uncomfortable.
Verified traveller
1-night trip
8/10 Good
21 Sept 2024
It's nice.
Nobuaki
Nobuaki, 2-night trip
10/10 Excellent
12 May 2024
There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.