Located near a train station, Hotel Bollaert is a great choice for a stay in Lens. For a bite to eat, guests can visit La Pause Gourmande, which serves Regional cuisine and is open for dinner. A bar/lounge and a terrace are other highlights.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
54 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 5:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Secured uncovered on-site self-parking (EUR 10 per night)
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Hiking/biking trails nearby
Working away
Meeting room
Computer station
Conference space
Services
Front desk (limited hours)
Tour/ticket assistance
Free newspapers in reception
Luggage storage
Bike hire
Facilities
Built in 1988
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Sleep well
Soundproofed rooms
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
La Pause Gourmande – This restaurant specialises in Regional cuisine and only serves dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11.90 per person
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 16.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 8 per pet, per night
Parking
Uncovered self-parking costs EUR 10 per night
Guests must contact this property in advance to reserve on-site parking
Policies
This property accepts credit cards.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Espace Bollaert Lens
Hotel Espace Bollaert
Espace Bollaert Lens
Espace Bollaert
Hotel Bollaert Lens
Bollaert Lens
Bollaert
Hotel Bollaert Lens
Hotel Bollaert Hotel
Hotel Bollaert Hotel Lens
Frequently asked questions
Does Hotel Bollaert offer free cancellation for a full refund?
Yes, Hotel Bollaert does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bollaert?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 8 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Bollaert?
Yes. Self-parking costs EUR 10 per night.
Is an airport shuttle service offered by Hotel Bollaert?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Bollaert?
Check-in start time: 5:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Bollaert and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hotel Bollaert?
Yes, La Pause Gourmande offers Regional cuisine.
What's the area around Hotel Bollaert like?
Hotel Bollaert is a short 5-minute walk from Bollaert-Delelis Stadium and 19 minutes' walk from Louvre-Lens.
Hotel Bollaert Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
8 May 2024
Ideal for the football stadium.
Stayed here overnight as we had tickets for the RC Lens football match. The hotel couldn't be better placed for the stadium. Literally across the stadium car park - which for myself with limited mobility was perfect. Though as a side note, the stadium seating is very steep, and was very difficult for me. Back to the hotel, it's quite big, has a large bar used by the football fans - though not noisy. The staff were friendly & helpful. The room was quite small, but clean & tidy. It's only a short walk from the railway station - or 1 stop on the bus.
Martin
Martin, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
25 June 2018
a good hotel to choose in Lens.
A friendly and comfortable place to stay, and good value for money.
Philip
Philip, 1-night trip
Verified Expedia guest review
8/10 Very good
21 March 2018
Restaurant was mediocre but handy. Breakfast was awful. Location, comfort and value excellent - extra pillows and blankets impeccably clean.
Celeste
Celeste, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
1 February 2018
Good for football stadium
Next to Lens stadium. Short walk to town. Not much culture in Lens but the hotel itself was very good; clean, spacious and friendly helpful staff. Would stay again if seeing football at the stadium
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2017
Close to the main centre of town
Within walking distance of the centre of the town. Very quiet. Clean and new feeling facilities.
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
29 August 2017
Hotel was being renovated restaurant was shut
Clean room and pleasant staff but renovations made for a makeshift environment
Not good value for quality on offer
hazel
hazel, 1-night trip
Verified Expedia guest review
8/10 Very good
5 February 2016
Good for Lens Louvre
An easy and safe walk to the Lens Louvre. It is a pity that the restaurant is not open on a Sunday evening. The rooms are fine if Spartan and drab. The bed was comfortable. The staff were all pleasant and very helpful.
Rita
Verified Hotels.com guest review
6/10 Good
30 October 2015
Fine for an overnight stay in the area
The hotel was clean and modern looking, I nearly didn't book it based on some of the previous reviews but I'm glad I did. The place isn't the Ritz but when you're travelling with work I don't see what else you need other than a clean, nice hotel with wi-fi and breakfast. The only downside was that the shower head fixture was at about waist height - not great if you're 6'3" and trying to have a shower rather than a bath.
Verified traveller
Verified Hotels.com guest review
4/10 Fair
2 January 2015
Overpriced
The hotel is in serious need of refurbishment. Furthermore the price was rather steep, especially considering the fact that the hotel's location is not great. Positives were the wifi, the hairdryer, and the friendly staff.
Michael
Verified Hotels.com guest review
8/10 Very good
12 October 2014
Comfortable overnight stop on way back to Calais.
Comfortable, clean hotel, with free parking. Room very nice. Staff helpful. Set dinner menu good but breakfast a bit disappointing. very convenient for the Louvre-Lent museum, a pleasant short walk away. Also an easy drive back to Calais for the ferry.
Margaret
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Adresse à retenir
Personnel tres agréable
Petit plus le parking appreciable les jours de match
monique
monique, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
Aucun restaurant dans cet établissement
Loïs
Loïs, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Laurent
Laurent, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Philippe
Philippe, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Philippe
Philippe, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Chantal
Chantal, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 November 2024
Jérôme
Jérôme, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Ludovic
Ludovic, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
edouard
edouard, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 August 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
8 July 2024
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 June 2024
安全。
KOSUKE
KOSUKE, 1-night romance trip
Verified Expedia guest review
8/10 Very good
11 April 2024
Hôtel désuet
Hôtel assez vieillot mais tout à fait correct et très propre. Correct pour dépanner. Personnel très sympathique.