Hotel facilities only open Monday left to our own devices Tuesday and Wednesday. No breakfast available.
Tony
Tony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Lovely old hotel in magical location
Excellent small historic hotel facing Weeks Cathedral. The view of the Cathedral from my bedroom was magical. Nice breakfast and very friendly staff
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Linton
Linton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Charming visit!
We loved our stay at the Ancient Gatehouse. It is just that, ancient and charming. The room was lovely and had a nice clean bathroom. We were fortunate to have a room that looked out over the green and had a view of the cathedral. There is no air conditioning. Very few places in the UK or Europe have AC, these are old buildings. There was a fan and large windows which suited us perfectly. The hotel has an excellent Italian restaurant where we ate dinner. We stayed only one night, but we will definitely return in the future.
Catherine
Catherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Emily
Emily (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Wonderful location
Lovely room in an interesting building in the heart of Wells. Friendly staff.
Gill
Gill (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Friendly and welcoming - we enjoyed our visit to Wells itself very much indeed. It was our second visit to this hotel and we would certainly choose it again!
Patrick
Patrick (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
K
K (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Cleanliness and laid back feel about the place.Very good value for money
michael
michael (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Ancient building, lovely hosts, great restaurant
Ancient building, lovely hosts, excellent Italian restaurant. Room was clean and tidy in this 400 year old building. Breakfast room looks onto Cathedral green.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
All went fine
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Lovely stay with an excellent welcome from very attentive hotel and restaurant staff. Room and bathroom was a bit smaller than I expected, and could do with a bit more modernising, TV was very small and floors quite uneven and creaky. But that kind of added to the atmosphere of an ancient gatehouse. Next time I would request a room with a view of the cathedral as I think these must be more spacious.
Sarah
Sarah (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 13 日
Room was in need of updating, carpet was dirty. Staff were pleasant, but failed to tell us that they were not open on the day we left so no breakfast would be served. We just left our key at the closed desk. The restaurant looked very nice, but didn’t get a chance to try it.
Amanda
Amanda (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 7 日
All the staff at the hotel were so friendly and helpful. The room was beautiful, clean, comfortable, excellent facilities.
Fran
Fran (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 3 日
Beautiful Hotel, Amazing Breakfast, Awful Bed
The outside of this hotel is absolutely beautiful, with the historic Gatehouse plus connecting building and the location is complete perfection. I can’t imagine there is a better placed hotel in the whole of Wells.
The staff were extremely welcoming and could not do enough for us. The breakfast is one of the best breakfast’s I have ever had in a hotel - no exaggeration! All made to order, with plenty of Hot Drinks and juices.
Pretty much the only thing that let down our stay was the bed. The bed was so uncomfortable that at around 2am of not being able to sleep I actually decided to sleep on the floor! I did over head the staff talking about how the rooms and furniture were getting a refurb soon - which is promising. So although 3 stars feels harsh… I think it is fair as the bed was so bad that we could not properly sleep here.
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Fantastic location directly opposite the cathedral. As it's the old gatehouse, the stairs to the rooms take a bit of effort as there is no lift but you do get a real feeling of originality.
We ate in the hotel and the food was excellent, as was the breakfast. The staff were all very friendly and helpful.
Ian
Ian (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
Tracey
Tracey (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Loved everything about it, the staff were amazing and can’t praise the Chef enough… the restaurant is top notch.
Dominic
Dominic (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Just as it is described on the Expedia website. We loved it. Sadly only a one night stopover but we will definitely return. It was a stunning view (Wells Cathedral) in such a comfortable room. Wonderful!
Janet
Janet (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 11 日
Cathedral visit.
We had never visited Wells and was interested in going to the Cathedral and Bishops Palace. Hotel looked well placed for this. Overall a good hotel with a good restaurant. Room a bit snug and absence of shower not great for visitors of a certain age. Bath looked like too much of a slip hazard.
Richard
Richard (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Views of the Cathedral. Excellent location. Delicious Italian restaurant on-site with many options all around. Andy (manager) and the entire staff so friendly and helpful. Highly recommended for the price - 2 star at 4 star service.
Parking not that convenient, but that is expected.
Dayna
Dayna (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 4 日
Nice place, great staff
Can't fault the service, the breakfast was great, the staff friendly and they even did us pizza as we was running very late and missed dinner. The room was okay, only negative was the bed was small and you couldn't stand to shower, had to sit in the bath and hold the shower head, but it was fine.
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Room3
Room a bit tired in places but clean and comfortable bed with top view.