Siempre me sorprenden la cadena Princess la mejor atención, comodidad, instalaciones y comida
Estefania
Estefania (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 13 日
A solid choice
The resort was great. We got a swim up suite but I was disappointed that it didn’t have a full body mirror. Just the bathroom mirror and for a petite woman like me barely was able to get dress for the evening. For the prices we paid and the amount of space we had, there were nowhere to place our suitcases. As I am someone who dislike placing my bags and suitcases on the floor.
And ***BEWARE I got multiple bed bugs bite. My partner however did not. I was bit by mosquitoes and he didn’t either. Bring insect repellent. Lots of ants and mosquitoes infestations. The beach was hard to get in, very rocky (big rocks) so bring swimming shoes.
Overall, we had a wonderful time. Swim up suite is a must and staff were amazing, food was a miss and hit but all the staff made it a great experience.
Mai
Mai (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Vi hadde et svært bra opphold på 6 netter. Maten på hotellet er svært variert og utvalget er bra. Jevnt over meget god kvalitet. Nylaget omelett og tacos til frokost og lunsj er topp. Rommet var stort og bra. Vi hadde rom med utgang til basseng og dette kan anbefales. Hotellet har shuttle buss som går til Playa del Carmen flere ganger pr dag. Koster $5 pr person pr vei.
Lasse
Lasse (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
Guillermo Armando
Guillermo Armando (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 2 日
Relaxation, sun, amazing staff, beautiful room
The swim out room was beyond worth it! We spent so much time there. Food was ok, the buffet was actually our fav. Beach was cute, but rocky if you go in the water- you need water shoes. Workers were everywhere always cleaning and happy- they were all wonderful. Full service drinks delivered to us at our room! Beautiful weather. Would absolutely come back.
Brooke
Brooke (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Niclas
Niclas (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Hermoso hotel
Fueron unos días increíbles es un hotel de lujo la comida increíble y el trato fue bueno. Si me volvería a hospedar
Margarita Marlene
Margarita Marlene (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 5 日
Francisco
Francisco (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Jonny
Jonny (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 8 日
It was beautiful, excellent dining options, very friendly staff. First time to stay in an all inclusive and it definitely was worth it. The only thing I did not like is the darkness in the buffet area and restaurants. I know it is romantic but when your old it's hard to read in very dim lights. Overall a wonderful trip.
David
David (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 8 日
It was a beautiful property, great staff. Overall a great experience.
Robert Anthony
Robert Anthony (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 8 日
It was wonderful
Doaa
Doaa (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 8 日
Sergy
Sergy (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 7 日
It says that all the spa and some things are included but it’s not you have to pay for everything besides food and alcohol
Fatemeh
Fatemeh (6 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Staff was excellent, friendly, and helpful. Food was exceptional. NYE celebration was very well-done. We had plenty to do and lots of time for R&R - whatever we wanted. When one stays at an all-inclusive that is not walk friendly to other facilities, it is critical that the resort meet one's expectations and needs. 5 stars for Princess. They did exactly that! Highly recommend.
Steven C
Steven C (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 7 日
Solid
Chaily
Chaily (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 7 日
The beach area is too rocky
Sandra
Sandra (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 6 日
I really enjoyed staying here, small resort but it's beautiful. Yahir who was a bartender was incredible!! also having access to the other resort Grand Sunset.. GREAT TOUCH!
Mitchell
Mitchell (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
We stayed here for 6 days between christmas and the new year. Our first adults only resort. The staff were all fantastic. We never had any complaints on food and there were enough options/restaurants we could try something new every night if we wanted. Our favorites were the Italian (aurora) and the tex mex (rodeo). Breakfast at the buffet was excellent we ate there every morning they even had a self serve mimosa bar. Room service menu is available 24hrs. All the staff are consistently cleaning the resort grounds. Our room had fresh sheets/towels and supplied water bottles everyday. There is something for everyone here with quiet areas along with party/activity areas. They have an area near the front to book excursions which makes things much more organized/stress free for day trips. This resort is also very central for most day trips all our drives off the resort were from 30m-1h drives. The beach for this resort was a little rocky but still very clean and swimable a nicer sand beach is just a 2 minute walk down the beach infront of the other princess resort. It will be hard to book another resort for our next visit to Mexico. I would say this resort is as advertised and try not to read too much into negative reviews as we did before arrival. Would reccomend to anyone.
Rachel Marie
Rachel Marie (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Pierre
Pierre (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 6 日
Disappointing Experience
The room was dirty, the bathtub was unclean, and there was a strong musty odor throughout. Not what I expected.
Julio Cesar
Julio Cesar (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Kristen
Kristen (7 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 5 日
Worst food of any resort we've stayed in . Utterly disgusting and the management just doesn't care and said so. Don't waste your money or your precious vacation on this place.could be very nice with management and restaurant changes. Good bar staff and pool but the indifference of mgmt is appalling