Does Jetwing Yala offer free cancellation for a full refund?

Yes, Jetwing Yala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Jetwing Yala?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7 PM.

Are pets allowed at Jetwing Yala?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Jetwing Yala?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Jetwing Yala?

Yes, an airport shuttle is available. The charge is USD 196 per vehicle one-way.

What are the check-in and check-out times at Jetwing Yala?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.

What is there to do at Jetwing Yala and nearby?

Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Jetwing Yala also has 2 bars and a 24-hour fitness center, as well as a picnic area and a garden.

Are there restaurants at or near Jetwing Yala?

Yes, there are 2 onsite restaurants, featuring local cuisine.

Does Jetwing Yala have any outdoor private spaces?

Yes, every room features a balcony.

Jetwing Yala, : Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 28, 2025

Wonderful stay

Lee, 2-night trip

10/10 Exceptional

Jul 5, 2025

Rooms, food and staff were excellent

Jehan, 2-night trip

10/10 Exceptional

Jul 7, 2025

Outstanding place , great service, massage and dining

John, 3-night trip

10/10 Exceptional

Sep 10, 2025

Outstanding hotel! Loved everything about it. We were visiting for 1 night to do the safari (which was also fab) but wished we stayed another night just to chillax!! Was nicely surprised that their dining prices were no more expensive (in fact cheaper in some cases) than other equivalent properties in Sri Lanka given the remoteness & no other options! Food & staff were great. Lovely pool. Highly recommend.

Belinda, 1-night trip

10/10 Exceptional

Aug 26, 2025

The room is spacious and clean. Food is good. Breakfast offers a wide variety, and each item is clearly explained. The safari is well organized! The swimming size is a delight, especially if you enjoy swimming a good distance. Beautifully landscaped near the ocean. The beach is beautiful with many dunes!

Sophie, 1-night trip

10/10 Exceptional

Jun 24, 2025

Couldn’t fall a thing, the food, staff, room, people and pool were incredible. 100% only ever staying at a Jetwing property ever again.

Jonathan, 4-night trip

10/10 Exceptional

Oct 31, 2024

Friendly staff and beautiful location.

Mc, 1-night trip

10/10 Exceptional

Dec 14, 2024

As anticipated, terrific place to stay and enjoy Yala NP. All excellent and will return.

Andrew, 3-night trip

8/10 Very good

Jun 5, 2025

There's a big opening in the bathroom ceiling where a wild animal can come in. They need to install some kind of mesh or cover it. A leopard can easily climb in.

Nuwan, 1-night trip

10/10 Exceptional

Jan 28, 2025

Highly recommended

Really good experience ♥️

Lotta, 3-night trip

10/10 Exceptional

Nov 25, 2024

Amazing n nice

Rahamat, 1-night trip

10/10 Exceptional

Feb 2, 2024

Fantastic place to stay

It’s a wonderful hotel set in an amazing location. The beach and pool were great, my massage was fantastic. The location next to the National Park is just another plus.

Susan, 3-night trip

6/10 Good

Jul 6, 2025

Safari great, hotel/food needs improvement. Ants.

Beautiful nature and safari in Yala was amazing. When walking into the hotel reception you get the impression of the hotel being luxurious as advertised. However, when dining, getting to the pool area and into the accommodation everything is outdated and in poor/tires condition. Quite disappointed, as the hotel was quite expensive, the food was bad to mediocre, and they charge a ridiculous service charge/tax on over 30(!!)%. Was looking forward to enjoy a “luxury” hotel as advertised, and the pictures looked amazing. In reality, the place needs a major renovation and update to justify the claim as being a luxury hotel. The food quality needs to be improved to justify these prices. The staff were friendly, but had extreme poor English skills, which made them misunderstand orders and inquiries all the time. Oh by the way, a lot of ants everywhere to be found in the accommodation. Can’t recommend this place for this price range.

Magnus, 2-night trip

10/10 Exceptional

Feb 5, 2025

The hotel is spacious and very clean. The buffet was ok but not worth the price. We found great food at the a la carte restaurant fir half the price. The pool is excellent for lap swimmers. At night occasionally elephants come to the pool and other animals. Lots and lots of monkeys but they did not bother us at all.

Thomas, 3-night trip

8/10 Very good

Mar 12, 2025

This is a beautiful property. We loved our room, verandah and open air shower. The bar and buffet dining was excellent. Staff was extremely courteous and professional. During our stay there it rained and we had rooms furthest from the lobby area. Parts of the walk to our room were unprotected from the rain and the walkways were quite wet and slippery despite attempts by the staff to mop. Further protection from adverse weather conditions would be appreciated. Overall, loved our stay at this property and would highly recommend to others.

Mariette, 1-night trip

10/10 Exceptional

Aug 22, 2022

The hotel is right by the beach in Yala National Park. It is in a beautiful setting, and the staff is very friendly

Edith-Louise, 2-night trip

8/10 Very good

Dec 24, 2024

Overall pleasent stay but room not fully clean

Had a very nice stay and was pleased overall. However room was dusty and needed a good clean. Various bits of the place beed a good tidy up. Not sure its 5* now. It definitely was when it opened 10 years ago

Joshua, 2-night trip

10/10 Exceptional

Jan 12, 2023

Perfect!

Amazing hotel! What a beautiful part of the world.

Ryan, 3-night trip

10/10 Exceptional

Jul 15, 2023

Wonderful staff! Very helpful and courteous. Awesome location and property.

2-night trip

8/10 Very good

Jul 6, 2024

Room was comfortable, however the bathrooms were not air conditioned as they were open to the air, which made them quite hot during the day. Food selection was reasonable and the chef was nice and very careful to accommodate my spouse’s dietary restrictions (food allergy). Staff was professional and very nice, which was our experience across all resorts in Sri Lanka. Amazing service by super nice people!

Roshan, 2-night trip

8/10 Very good

Feb 27, 2023

Great hotel and great location for safari

Great place and great location for Safari. Liked almost everything about it, only thing is that the room where the breakfast buffet is is not very cozy. But bring your food outside, then all is ok. Would also be very nice and convenient with a stacked mini bar, instead of an empty one, as there are no other shops near by. You can always order in room dining, but a mini bar with snacks, sodas etc, would be great.

Benjamin, 3-night trip

10/10 Exceptional

Dec 31, 2022

Pleasantly surprised - Wonderful hotel

Pleasantly surprised to have this experience at a Hotel that is situated 10 minutes away from a Wildlife park. The hotel is in very good condition, large rooms with modern amenities and spacious washrooms (Loved the waterfall pipe). Food quality was amazing and we got all the usuals for a hearty breakfast. The beach is lovely, the pool is well maintained and the staff are immaculate. Gym and Spa are well maintained. Lots of activities for kids. The Turtle hatchery they've got on the beach was a definite plus to our experience. And all the wildlife, very safe, but so much to see.

Shakir, 1-night trip

6/10 Good

Aug 14, 2024

Overall good with so much potential

The place is so lovely with a very nice pool and beach access. So much potential and so near the safari. However, I had some mishaps which might be isolated to me. The porters accidentally broke my Samsonite luggage handle, no towels in the room and called for ice twice but wasn't sent. Other than these, I would recommend them highly. Oh yes, toilet smelt slightly mouldy.

1-night trip

10/10 Exceptional

Nov 27, 2023

Incredible Experience

Truly one of the best days of my life was at this hotel. The location and views are a dream and the buffet breakfast was one of the best meals I had in Sri Lanka. I spent the day at the pool, in the spa, drinking a mojito on the beach front, and enjoying the views. They helped me arrange a safari to Yala which was wonderful. A must stay on any trip to Sri Lanka! The only downside was the dirt road leading to the hotel is in really banged up condition so was a bit hard on the car that dropped me off, but I was told the hotel is on a national park land so it can't be paved. So not really their fault.

Sara, 1-night trip

8/10 Very good

Sep 8, 2024

We absolutely loved the hotel and the ambience, especially how it's blended into the nature. It's lovely to see the monkeys, birds, lizards running around. We took the safari the hotel arranged and it was amazing. However, the dinner buffet was disappointing and overpriced. For the second evening we had to drive out for 30 minutes to the nearby town Tissa to eat out. The service is lacking and it's not 5-star hotel standard. The staff were more friendly to the locals than foreigners. We felt slight judgement from them too. They weren't keen to offer help or service. We had to ask and keep asking. Although for what we asked we got the service needed. Overall we are happy with the stay.

Emily, 2-night trip

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Frequently asked questions

Does Jetwing Yala offer free cancellation for a full refund?

Is there a pool at Jetwing Yala?

Are pets allowed at Jetwing Yala?

Is parking offered on site at Jetwing Yala?

Is airport shuttle service offered by Jetwing Yala?

What are the check-in and check-out times at Jetwing Yala?

What is there to do at Jetwing Yala and nearby?

Are there restaurants at or near Jetwing Yala?

Does Jetwing Yala have any outdoor private spaces?