Kun tulimme sisään hotelliin niin palvelu ei ollut kovin kummoista. Huonesiivous vain joka toinen päivä oli ihan ok. Aamupalalla ekana päivänä todella paljon porukkaa. Aamiaishuoneen lautasten ym. paikka on epälooginen mikä aihettaa turhaa tungosta. Huone aivan standardi huoneen tasoa. Mielestämme ei ansaitse olla neljän tähden hotelli.
Tuula
Tuula (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Anna
Anna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Outstanding Hotel in beautiful Riga!
Fantastic hotel in a fantastic location! Room was spacious, clean and comfortable. Breakfast was outstanding. Hotel is close to central station and all major sites are a short walking distance away.
Stephen
Stephen (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Ok hotell men de stenhårda kuddarna I sängen förstörde natten
Marcus
Marcus (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 23 日
Ok hotel but bad check-in and service
The hotel was overall fine but the check-in was horrible.
We arrived early at the hotel to try to check in, they told us to return at 14:00, which was fine.
When we did return at the actual check-in time they told us our rooms were not ready (along with many other guests having the same problem).
We had to wait an hour to get our room and the personnel knew there would be problems the first time we tried to check in. The sensible thing would have been to give us a heads-up that check-in that day would be delayed so that we could have headed out and returned later to check in.
The bar was barely manned and even when the receptionists said it would be it wasn't.
The receptionists (one specifically) were not informative nor pleasant and made us (and everyone else) feel like a problem.
Also rain leaked into the room from the top of the windows.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Oskars
Oskars (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Kaspars
Kaspars (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 14 日
The hotel is ok, breakfast sometimes crowdy, Sauna has to be paid extra
Dietmar
Dietmar (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 1 日
There was black mold in the shower. I reported it the next morning and they did nothing about it the next day. I told them about again when I departed and all they offered was an apology. I wouldn't stay here again because of it.
Patrick
Patrick (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 27 日
It was a decent stay
Marijuana
Marijuana (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 18 日
Nice overall experience
Good hotel and strategically positioned
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 13 日
Jon Thor
Jon Thor (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Oliver Wolfgang
Oliver Wolfgang (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 8 日
Thomas
Thomas (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 6 日
staff from front desk deserve for coaching . I would like to see improvement. Hard communications .
they know better.
It wasn’t my first time in Mercury hotel but for now the last one.
Also weird that hotel is taking 50 euro deposit as they call this just in case if you will break glass 😂
I’m traveling a lot monthly probably visiting from 3-5 hotels and Iexperienced something like this for the first time. No one charged for broken glass
Anna
Anna (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
Hotell med bra läge, och rum i gott skick.
Det behövs dock en uppstyrning av frukostserveringen, dåligt flöde, låång kö till kaffemaskinerna (och alla fungerade inte) samt mycket disk kvar ute.