2/10 欠佳
2024年6月3日
Never go to the Don Juan
I initiated a chat last night with Navdeep and I am still awaiting a reply. I started another conversation this morning with another CSR and have received no communication. This hotel is not as described and I am looking for a refund for last night and the next two days. We have nowhere else to go and I am in business meetings all day today and tomorrow. Let’s just say that the hotel is not as advertised. There are no bars, no restaurant, no reception. The place is a mess. The first apartment we were shown was insecure, the window to a common hallway would not lock. We are now on a 1st floor with a TV which does not work, there is no air conditioning.
![Insecure window](https://a.travel-assets.com/ugc/hotel-reviews/CA07821F9340C5023B3D7154585388ABB2DEE7681717411688707.jpg?resize=360:*)
![Health and safety hazard](https://a.travel-assets.com/ugc/hotel-reviews/FEA649ACC258A5D4AE6992B4E7564AA16A231D551717411688340.jpg?resize=360:*)
![Watch your head](https://a.travel-assets.com/ugc/hotel-reviews/EE1D9A42E570F863915D787062F2CF5E779FD90E1717411688477.jpg?resize=360:*)
![Reception !!!](https://a.travel-assets.com/ugc/hotel-reviews/E423A1602D150603CF99F247C2FEE1CCF505015B1717411688684.jpg?resize=360:*)
James H
James H (1 晚商務旅程)
Hotels.com 真實旅客評價