VOI Colonna Village

4.0 star property
Golfo Aranci beachfront hotel with 3 restaurants and free beach shuttle

Choose dates to view prices

On the waterfront, VOI Colonna Village offers an idyllic retreat with a private beach and sun loungers. Enjoy Mediterranean cuisine at one of three on-site restaurants or unwind with spa services like a massage. With free WiFi, rowing/canoeing activities, poolside bar and babysitting available for families.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Non-smoking
  • Electric vehicle charging point
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free beach shuttle
  • 3 outdoor tennis courts
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar

For families (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 16 of 16 rooms

Classic Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Quadruple Room (4 adults)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Private bathroom
Bidet
2 bathrooms
Minibar
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Double Room, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Coffee/tea maker
  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room (3 ad + 1 chd)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Private bathroom
Bidet
2 bathrooms
Minibar
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Family Quadruple Room (2 ad + 2 chd)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Private bathroom
Bidet
2 bathrooms
Minibar
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Triple Room (2 ad + 1 chd)

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room Single Use

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

Deluxe Triple Room, Sea View (2 ad + 1 chd)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Coffee/tea maker
  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Triple Room (2 ad + 1 chd)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Coffee/tea maker
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Quadruple Room

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Quadruple Room

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Quadruple Room

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Triple Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room Single Use, Sea View

Highlights

Balcony
Air conditioning
TV
Hair dryer
Bidet
Private bathroom
Minibar
Daily housekeeping
  • Sea view
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Località Sos Aranzos, Golfo Aranci, SS, 07020

What's nearby

  • Cala Sassari Beach - 4 min drive - 2.2 km
  • Bados Beach - 7 min drive - 4.7 km
  • Port of Olbia - 12 min drive - 11.9 km
  • Port of Golfo Aranci - 14 min drive - 9.7 km
  • La Marinella Beach - 17 min drive - 10.4 km

Getting around

  • Costa Smeralda Airport (OLB) - 21 min drive
  • Cala Sabina Station - 9 min drive
  • Golfo Aranci Station - 13 min drive
  • Marinella Station - 14 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪BarBados - ‬4 min drive
  • ‪L'Approdo - ‬7 min drive
  • ‪Blue Beach - ‬12 min drive
  • ‪Caffè Del Porto - ‬11 min drive
  • ‪introfood’n soul - ‬7 min drive

About this property

VOI Colonna Village

VOI Colonna Village offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute drive of Port of Golfo Aranci. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and body treatments. Sos Aranzos, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 3 bars/lounges, a free kid's club, and a poolside bar.

At a glance

DONE

Hotel size

    • 274 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Boat tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 2 outdoor pools
  • Spa services
  • 3 outdoor tennis courts
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 24-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Dining

Sos Aranzos - Overlooking the ocean, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Bellevue (con suppl. €) - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required. Open select days.
Bistrot Bellevue (€) - Overlooking the ocean, this rooftop bar serves light fare only. Open daily.
Terrazza Tavolara(Deluxe) - Overlooking the ocean, this buffet restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This bar is located by the pool. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 2.25 per person, per night, up to 30 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.50 per person, per night, up to 30 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 44.00 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 30.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: The Bellevue Bar is open from 10:30 AM to midnight and the pool bar is open from 9:30 AM to 6:30 PM. Hours are subject to change due to local regulations.
Supervised activities for children are available seasonally.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Valtur Colonna Beach Hotel Golfo Aranci
Colonna Village Golfo Aranci
Colonna Village Hotel
Colonna Village Hotel Golfo Aranci
Colonna Village Sardinia/Golfo Aranci, Italy
Club Valtur Colonna Beach Hotel Golfo Aranci
Club Valtur Colonna Beach Hotel
Club Valtur Colonna Beach Golfo Aranci
VOI Colonna Village Hotel Golfo Aranci
Vclub Colonna Beach Hotel Golfo Aranci
Club Valtur Colonna Beach Sardinia/Golfo Aranci, Italy
Valtur Colonna Beach Hotel
Valtur Colonna Beach Golfo Aranci
VOI Colonna Village Hotel
VOI Colonna Village Golfo Aranci
Club Valtur Colonna Beach
Colonna Village
VOI Colonna Village Hotel
VOI Colonna Village Golfo Aranci
VOI Colonna Village Hotel Golfo Aranci

Frequently asked questions

Does VOI Colonna Village offer free cancellation for a full refund?

Yes, VOI Colonna Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at VOI Colonna Village?

Yes, there are 2 outdoor pools.

Are pets allowed at VOI Colonna Village?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at VOI Colonna Village?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by VOI Colonna Village?

Yes, an airport shuttle is available. The charge is EUR 44.00 per vehicle one-way.

What are the check-in and check-out times at VOI Colonna Village?

You can check in starting at 4 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at VOI Colonna Village and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a private beach. VOI Colonna Village also has spa services and a garden.

Are there restaurants at or near VOI Colonna Village?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.

Does VOI Colonna Village have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around VOI Colonna Village like?

VOI Colonna Village is located on the waterfront. Popular attractions include Port of Olbia, which is 12 minutes away by car.

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Reviews

VOI Colonna Village Reviews

7.6

Good

7.6

Cleanliness

8.0

Location

7.6

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Beach
Breakfast
Location
Food
Car

Reviews

8/10 Very good

Great stay
Andrew, 3-night trip

10/10 Exceptional

Perfect for Calm holliday
Tiffanie, 10-night trip

10/10 Exceptional

Beautiful setting with a large pool and close to beach. Access to beach is quick using the shuttle service. Food was fabulous with a huge range of options, from traditional to a wider selection. Fish selection was especially good. Entertainment staff were very friendly and engaging. They quickly made us feel welcome and we enjoyed their company. Very pleased with our spacious double room, especially with two older teenage kids.
Peter, 10-night trip

10/10 Exceptional

Villagio perfetto. Vacances magnifiques+++

Buongiorno Abbiamo passato una settimana nel voi colonna villagio. Questo hotel è Veramente perfetto. Tutte le personne Che abbiamo incontrate sono gentili. Ristorante, cibo vario e molto buono, lo chef del ristorante Che supervisa tutti, la navetta per andare alla spaggia, gli autisti della navetta molto gentili,la reception, pulizia, gli spettacoli e particularmente Greta che è molto gentile, Il bar, la piscina. Vacanze bellissime. Mi scuso per éventuali errori in italiano. Sto imparando l Italiano. A presto.
olivier, 8-night trip

10/10 Exceptional

Amazing
Valentina, 1-night trip

8/10 Very good

Wir waren zwei Wochen dort vor Ort. Die Hotelanlage war sauber und der Strand ist wirklich super! Der Pool ist auch wirklich toll. Wir fanden die Lage auch gut, da wir abends immer in eine andere Stadt gefahren sind um uns etwas in der Umgebung abzuschauen. Daher würden wir auch für dort einen PKW empfehlen. Wir hatten ein Zimmer direkt am Pool bzw. der Bar. Sehr laute Musik, die erst Nachts zwischen 23 und 24 Uhr aufhört. Dass war uns ehrlich gesagt vorher nicht bewusst und wer früh schlafen möchte bzw. Abends seine Ruhe haben möchte, dem würden wir das Hotel nicht weiterempfehlen. Wir hatten um ein ruhigeres Zimmer gebeten, allerdings ist auf den Wunsch niemand eingegangen und so ganz hat man den Wunsch nach Ruhe nicht verstanden, da, so die Mitarbeiter vor Ort, die laute Musik doch toll sei. So war das Personal aber ansonsten sehr freundlich.
Stefanie, 13-night trip

6/10 Good

Le séjour à l’hôtel s’est globalement bien passé : la chambre était agréable et les installations de qualité. En revanche, grosse déception concernant le service de conciergerie. Le personnel n’a pas été aimable du tout. Nous nous sommes présentés 25 minutes avant la fermeture, comme cela nous avait été demandé plus tôt, pour louer une voiture. Malgré notre ponctualité, on nous a simplement dit que c’était fermé, alors que le personnel était bien présent dans la pièce… occupé sur son téléphone. Une attitude peu professionnelle et franchement décevante.
Eva, 3-night trip

8/10 Very good

Ideale ligging tov luchthaven, stad, strand en uitstapjes. Vriendelijk personeel, alles goed geregeld. Het buffet restaurant is wel een drukke bedoeling, maar veel keuze. Lekker eten! Kamers zijn wel verouderd en rook wat muf, goede bedden en nette schoonmaak. Fijne shuttlebus naar het strand, scheelt een behoorlijke klim. Heerlijk strand en lekker groot zwembad. Leuk entertainment en team. Wij hebben het heerlijk gehad!
Corinne, 3-night trip

6/10 Good

Definitiv nicht barrierefrei
Heike, 10-night trip

10/10 Exceptional

It was an amazing stay. We were scared about some of the bad reviews but it was totally the opposite. Every staff were nice and treated us really well.
Christopher, 3-night trip

2/10 Poor

Mis-sold as a 4 Star. After 20 yrs of membership, I expected better from Expedia in rating the hotel. The room was disgusting with no needs met which was paid for prior to arriving. I advised to cancel. The place is not child or elderly or those with disabilities friendly. The food is awful. Avoid. Only the beach is of value which is free for all to access.
Barinder, 6-night trip

8/10 Very good

Das Zimmer und das Badezimmer waren leider in einem sehr schlechten Zustand. Es war sehr feucht, und bei unserer Ankunft war das Zimmer zudem schlecht gereinigt. Nach einer Reklamation wurde es dann zwar einigermaßen sauber gemacht, aber der erste Eindruck war enttäuschend. Das Zimmer ist insgesamt sehr in die Jahre gekommen und müsste dringend renoviert werden – insbesondere das Badezimmer sollte komplett erneuert werden. Positiv hervorzuheben ist das Personal: Alle waren sehr freundlich, besonders das Servicepersonal im Restaurant war stets hilfsbereit und zuvorkommend. Das Essen war gut – es gab Buffet, es war reichlich vorhanden und wurde ständig aufgefüllt. Die gesamte Anlage ist sehr schön und gut gepflegt – auf jeden Fall vier Sterne wert. Besonders begeistert hat uns der Strand – meiner Meinung nach der schönste am Golf Aranci. Fazit: Die Unterkunft (insbesondere Zimmer und Bad) war unser größter Kritikpunkt. Ansonsten waren wir mit dem Aufenthalt sehr zufrieden – tolles Personal, gutes Essen, schöne Anlage und ein traumhafter Strand.
Sergio, 7-night trip

6/10 Good

Good for family, The location is very good, I booked alone and get the triple room... not wat i booked ☹️ The climatisation was not worked at the room, not possible to iron your closes! Not elevator in the hotel and too much stairs.... the restaurant for diner and lunch was far from the room, but good food! The exercusion in the hotel was good for my last day.
Salomé, 7-night trip

8/10 Very good

Mon séjour a été très agréable et le personnel était très accueillant et polis, ils font vraiment leur possible pour qu’on soit alaises, l’hôtel est calme et relax j’ai beaucoup aimé je pense revenir une autre fois.
Mounia, 5-night trip

4/10 Fair

The location of the accommodation was very nice. Although I had booked a room with a sea view, I was told that we were only given this room out of kindness. The breakfast situation was disastrous. As we had only booked breakfast, we were also treated like second class people. We weren't allocated a fixed table all day and had to beg for a table every morning. You could feel the separation of the guests in every situation. Some were only allowed to eat their meals in a certain place, others were not allowed to lie in the front row on the beach, etc.. It was an absolute discomfort factor that ran through the entire stay. Although the location was fantastic, we won't be coming back.

10/10 Exceptional

Great property.
Babak, 2-night trip

8/10 Very good

For the price this is a great place to stay. Half board gets you a buffet breakfast and dinner. Pools were nice, but the music was too loud starting at 4pm. They need to clean the bathrooms better, the tile grout lines in the shower had thick grime on them and the shower floor was slippery.
2-night trip

2/10 Poor

Avoid!!! Very loud music until 12 am midnight

Avoid at all cost. Not a place u can relax. There is a party from 9pm until midnight. They use big speakers outdoor and very very loud. I took the photo of 9 ppl on the ground and partying without respecting the guests who are about to rest in their rooms. We could not sleep until that loud music stopped at midnight. I don’t understand why they do it coz literally there is very very few ppl who stays late. Majority want to rest. They can turn the volume down around 10 pm but the music continues very very loud. I asked reception and they can’t do anything until midnight. They have no respect for the guests who want to relax and enjoy their holidays. Hotel booking website should delist this type of property. It s not what we paid to get this kind of experience. Avoid avoid avoid this place.
zaw w, 2-night trip

10/10 Exceptional

Beautiful property, accommodating And friendly staff, nice meals, clean room, Frequent tram circles the resort, and convenient drive to airport.
Moira, 1-night trip

4/10 Fair

Wir haben einige Hotels in Sardinien besucht, diese Unterkunft war mit Abstand die Schlechteste. Angefangen beim defekten Türknopf bis zur defekten Schiebetür am Balkon, welche sich nicht mehr schließen ließ. Das Badezimmer war bei der Ankunft nicht sauber und beim Duschen musste man acht geben, das man sich nicht beim defekten Abfluss verletzt. Die Toilette ließ sich nicht einmal abstellen. Bei der Zimmerreinigung wurden nicht mal die Müllsacke getauscht. (Sehr nachhaltig) Beim Buffet war die Qualität in Ordnung, jedoch war das komplette Essen immer kalt. Für einen guten Kaffe am Morgen musste man sich 10 Minuten anstellen. (Dieser eine Mitarbeiter war auch der einzig freundliche). Die Organisation im Restaurant wirklich katastrophal! Das positive war der wunderschöne Strand. Preis-Leistung absolut daneben.
Bettina, 3-night trip

10/10 Exceptional

Tutto ok
Francesco, 8-night trip

6/10 Good

L acceuilante a la reception très desagreable a arrivée, limite agressive. Organisation compliquer a l'hotel, avec du non sense. Exemple nous sommes alles a la plage en fin de journee, avec mon enfsnt en bas age qui voulais houer dans le sable a la mer. Nois pouviions pas s assoire dans les deux premiers rangees ( malgre ils étiez vides) car nous avions pas de pass VOI. a la reception on nous avez pas parler de ca. Aufrement je l aurai ptre acheter. Pareille pour le restaurant , pas possible de manger avec une belle vue, mais en arrivant on nois a pas preciser cela.
2-night trip

6/10 Good

Das Hotel hat sehr viel potenzial strand und strandservice perfekt 10 von 10 Punkten. Leider waren die Kellner am Morgenbuffet sehr demotiviert und überfordert. Man musste für einen Kaffee kämpfen. Animateure sind dafür super und haben unseren Aufenthalt verschönert. Auch die Kellner am Abendbuffet waren super. Das Zimmer roch leider aus dem Bad nicht so gut und auch sonstige Sauberkeit des Zimmer würde besser gehen. Trotz allem hatten wir einen angenehmen Aufenthalt
Nico, 7-night trip

2/10 Poor

Dead insects on the steps leading to my room. Aunts all over the property. Horrible food. Unfriendly staff.
Mohammed, 3-night trip

2/10 Poor

Need extra service to get free umbrella at beach

Hotel has beach access but hard to find a free umbrella (unless you pay for their VOI+ service), so ended up going to different beaches on the island. They have a VOI+ service which allows you to stay in the closest lines of umbrellas at the beach, you need to pay extra about 25€/day but this isn't advertised on Hcom hotel description or website. Since it's very hard to get an umbrella at the beach (even though there are free umbrellas at first row), I was told that I couldn't get one so had to stay in the sun. Other families had to drag some seats and stay under a tree nearby! Also you can't join this service on the beach so you have to walk all the way to reception if you'd like to activate it. This is a cheap hotel tactic, all expenses should be disclosed upfront on Hotels.com site or upon checking in the hotel. When i purchased the room I was under the impression I had access to the beach and the chairs, I think it should be made explicit that first row is not included and is extra. Also when I checked in this info wasn’t provided. It’s not about the money but having a secret obscure service when all the beach seats are free sounds like a cheap hotel trying to make some extra money. Also the beds advertised as double beds are actually two small single beds put together, which would come apart in the middle of the night. Cleaning team would also often forget to replace toilet paper, and leave balcony door unlocked (!!).
N, 6-night trip