Took my money so did hotels.com im do e using this company
Charles
Charles (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Comfortable stay, convenient location. This is my go-to hotel stay when in the Rochester area.
Ashley
Ashley (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 30 日
Rooms were a good size. Shower handle in the restroom fell off and needs repair. The bathroom door lock also did not work and needs repair. Loud group staying in the same hallway interrupted sleep all night long continuing through until 6:30am
Dianna
Dianna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Ron
Ron (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Mandy
Mandy (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 3 日
Bait and switch
They gave us a room that was not what we paid for. The room was dirty, outdated, and not the right size for us. We cancelled the room and left.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Terrific experience and helpful staff
david
david (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Hockey tournament
We had a great time staying at the hotel for two nights. It was super clean and the location was perfect, right near everything we needed.
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Nice
Really nice place to stay. Was clean and comfortable. Staff was very nice. I had a first floor room and the floor was cold but it was 9 degrees out, so not totally surprised. I'm sure the upper floors were fine. The heat worked great so you didn't notice it unless you had shorts on or no socks.
It was a comfortable weekend away from home and I'd stay there again if in the area.
Theresa
Theresa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 16 日
Terry
Terry (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 14 日
Thomas
Thomas (11 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 12 日
Good Stay
We enjoyed our stay, however our neighbors had a dog that bark throughout the night. I feel that people with animals should stay on a separate floor from guest without pets! Other than that everything was fun and ALL the people at the front desk was helpful and kind. Great customer Service skills!!!
Rasheeda
Rasheeda (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 12 日
Holly
Holly (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Good clean
Jane
Jane (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 1 日
Shaminder
Shaminder (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Beautiful property, and spacious rooms
Willie
Willie (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 25 日
The worst Home2 Suites I had stayed. Lack maintence, vent covered with dust, some kind of green soap sprayed on the floor near the vanity counter, hairs in vanity drawers and shower.
Pak Ki Kevin
Pak Ki Kevin (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 17 日
Very accommodating for a family with young kids.
Brian
Brian (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 15 日
jose
jose (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 10 日
In short, they gave my room, that's sleep 6, away. And put myself and 3 other minors in 2 different rooms. This lead to minors sleeping in the hotel with now adult supervision. Second the door on one of the rooms would not close, unless you picked up on it and pushed or pulled really hard. I did call earlier that day and let the hotel know I was planning on coming in late and made sure everything'l was in order still at this time they said yes. Breakfast was ok. Could have any toast bread because they didn't have the auto toast on.
Jesse
Jesse (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 7 日
T. Sumner
T. Sumner (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 6 日
The pool was closed, the breakfast was subpar, the hotel is old, looks like it needs a renovation.
For what it was, the hotel was clean and staff were friendly and helpful.
Maribeth
Maribeth (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 26 日
Poor Stay
The hotel was dirty and the staff at the desk were inexperienced! Did not know how to check us out etc.
We met lots of family who came to stay for a funeral and they said their rooms were not even made up before they checked in at 6:00pm! Cleaning staff need to care more! Have stayed in many Home2suites eg. Buffalo and their breakfast is amazing! The breakfast at this hotel was terrible!
peter j
peter j (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 26 日
Took a while to check in. Computers were slow. Clean and roomy suites. Nice large screen TV's. Several chain restaurants in the area as well as name brand shopping.