我可否免費取消圖盧姆凱樂靜修及水療度假村 - 僅限成人的預訂，並獲發全額退款？

可以。圖盧姆凱樂靜修及水療度假村 - 僅限成人在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

圖盧姆凱樂靜修及水療度假村 - 僅限成人是否設有泳池？

是的，此住宿設有室外泳池。旅客由 07:00 至 22:00 可使用泳池。

圖盧姆凱樂靜修及水療度假村 - 僅限成人是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

圖盧姆凱樂靜修及水療度假村 - 僅限成人是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。泊車位也許數量有限。

圖盧姆凱樂靜修及水療度假村 - 僅限成人的登記入住及退房時間為何？

你可於 15:00 開始登記入住。退房時間為 12:00。延遲退房收取附加費。

圖盧姆凱樂靜修及水療度假村 - 僅限成人店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩踩單車等活動。附近其他休閒康樂節目包括生態遊。你可在 4 個熱水浴缸之一療癒五感，又或充分善用其他設施/服務，當中包括2 間酒吧及室外泳池。圖盧姆凱樂靜修及水療度假村 - 僅限成人亦備有桑拿、蒸氣室及花園。

圖盧姆凱樂靜修及水療度假村 - 僅限成人內或附近是否設有餐廳？

是的，Nirvana Restaurant坐擁多國菜、海洋景及池畔用餐區。

圖盧姆凱樂靜修及水療度假村 - 僅限成人的客房是否配備私人熱水浴缸？

是的，每間客房均配備室內私人熱水浴缸及按摩浴缸。

圖盧姆凱樂靜修及水療度假村 - 僅限成人附近區域有何特色？

從圖盧姆凱樂靜修及水療度假村 - 僅限成人出發，短短 3 分鐘步程可到圖倫國家公園，14 分鐘步程即達拉斯帕爾馬斯公眾海灘。

圖倫圖盧姆凱樂靜修及水療度假村 - 僅限成人優惠

Q: 圖盧姆凱樂靜修及水療度假村 - 僅限成人是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

10/10 完美

2019 年 12 月 6 日

The services is very good. On the day we check in, they have party at the beach. It's really nice and beautiful. Also, we have our dinner at the beach too.

MJ (1 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 9 日

Buena opcion por el precio pero no habia mucha gente hospedada por lo que habia muy pocas opciones de comida un solo restaurante para todo, el bartender del bar de los primeros dias siempre enojado y las bebidas muy malas, no hay atencion en la alberca por lo que tienes q salirte a cada rato a pedir mas bebidas y/o comida, recomiendo llevar termos. Elnhotel se ve viejo como olvidado y ya no tienen el servicio de bicis. El trato en recepcion fue bueno. Pudimos tomar el transporte del parque del jaguar para movernoa en el area eso fue muy bueno porque no hay manera mas q con taxis carisimos Si buscar fiesta o mucho movimiento no es el indicado

Ana Gabriela (5 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 7 日

Laurie (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 6 月 4 日

It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla

Teresa (2 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 4 日

This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes. Food was overly processed, drinks were bottom shelf. The pictures made it seem way cooler than it was. The bikes were rusted and falling apart, totally unsafe to ride.

Zackery (4 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 19 日

Everything was amazing but the food

Mailen (2 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 4 月 29 日

Landry (4 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 4 月 27 日

The KORE Tulum property is not as advertised. A list of things that my travel companion and I were heavily displeased with: 1. I was unable to get in contact with either the resort or Expedia when trying to see about the possibility of a shuttle from Tulum airport, or to attempt to book spa treatments or excursions early. Nobody picked up phones and nobody responded to emails either. This forced me to rent a car for the duration of our stay. 2. There is no SPA. Yet, the spa is advertised on the Kore Tulum website. One of the days we were there a woman was offering massages on a chair outside of the spa building which seemed to be condemned. 3. The website advertised 2-3 restaurants, there was only one available. That should be mentioned at booking. 4. There was a swim up bar but we only saw a bartender at the swim up bar ONE time in 5 days. 5. We walked around the resort grounds - KORE seems to be a resort that was nice once, and then something happened - what that something is, we could not tell. 6. The resort is adjacent to the entrance for a national park. During the day the military closes the direct entrance to the hotel and forces all vehicles to use the national park entrance. On two occasions we were told we had to pay the park entrance fee in order to get to our hotel each time. We complained to the staff at KORE, they came out and assisted then the next time KORE gave us a brown band to deal with that issue. Something must be done to offset our experience.

STANLEY (4 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 4 月 22 日

Aunque las instalaciones son bonitas y el lugar tiene potencial, la experiencia fue muy decepcionante. El hotel está visiblemente descuidado, con techos y paredes llenos de humedad, jacuzzis que no funcionan y muchas áreas en mal estado. La atención fue pésima: la recepcionista y los meseros fueron groseros y parecían molestos de tener que atender. El restaurante es deficiente, con pocas opciones y solo uno funcionando a pesar de que anuncian dos. Lo único rescatable fue la amabilidad del barista Freddy y del recepcionista nocturno Jorge. No hay supervisión ni gerente a cargo, lo cual se nota en cada detalle. Por el precio tan alto, la experiencia no solo decepciona: indigna. No lo recomiendo.

Laura (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 18 日

So I enjoyed our stay with kore everyone was very nice to us helped us with everything we needed. The staff was really friendly I walked into the kitchen at close and was going to get food somewhere else but they sat me and my fiancée down and made us a Togo dinner and don’t be afraid of renting a scooter and exploring tulum it’s very safe just be respectful

Levi Garret (6 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 14 日

Well maintained property surrounded with beautiful natural environment

Abhay (3 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 4 月 4 日

Only one dinning option, the staff is nice but not helpful (our phone didn’t work and nobody ever came to fix it) there are worn down areas, but it was very quiet and we did love that

valeria (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 3 月 30 日

Mckinley (5 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 3 月 30 日

Lori (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 18 日

Jose e. (7 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 3 月 14 日

Vistas increíbles

El Hotel es muy bonito, tiene unas vistas al mar hermosas, excelente ubicación al lado del parque jaguar y playas increíbles, la comida deliciosa. Lo único que nos molesto fue al llegar al hotel y que el recepcionista no fue nada amable.

Diana (6 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 10 日

Julia (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 9 日

Jeffrey (3 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 28 日

The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four outdoor jacuzzis were lukewarm at best, not properly heated. The room itself was spacious and nice, but we noticed maintenance issues like burnt-out bulbs, a dripping shower, and a loose faucet barely hanging on - again, no maintenance. Lastly, while the property is right in front of the beach, there’s no direct beach access as it sits on a rocky shoreline.

Mauricio (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 2 月 26 日

Gym equipment all broken

Raul (10 晚浪漫旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 18 日

Anjee E (8 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 12 日

Tanesha Howell Dwayne (3 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 2 月 8 日

I tried to enjoy this property to the best of my abilities. The villias with the jacuzzi tubs should not be advertised as the water trinkles out. It would take the entire day if not more to fill up. There is limited food options.

Krissy (3 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 2 月 5 日

Would not recommend this property or trusting expedia in their listings. The property was supposed to have two restaurants. There was only one and the food was a) nothing like as pictured and b) with an extremely limited selection. There was supposed to be a spa. This was closed during my entire stay without a warning or discount. My room was fine but over the windows there were giant duct tape X's so that there couldn't be an unobstructed view. Staff often took a long time to respond to requests, even once I asked them to fill the tub and several hours passed without someone coming even after a reminder. The room service closes without warning. You pay a fee when you arrive to enter the national park which the hotel borders on, and then you have to pay again to actually enter the park as the hotel doesn't have an agreement with them? The plastic cups were cheap, nothing was really as pictured, and expedia has offered no compensation for this completely misadvertised listing, saying "the property has to approve the refund and they do not", even though the property told me in person that they would. Go somewhere else in Tulum. At the very least somewhere with beach access so you can escape your accommodation if you run into the same misfortune.

Sarah (7 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 4 日

Propiedad en decadencia, se anuncia bufet y en realidad es a la carta la comida, parte del personal no te orientan en nada.

Thelma Fabiola (3 晚行程)

Expedia 真實旅客評價

圖盧姆凱樂靜修及水療度假村 - 僅限成人

Kore Tulum Retreat and Spa Resort - Adults Only

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我可否免費取消圖盧姆凱樂靜修及水療度假村 - 僅限成人的預訂，並獲發全額退款？

圖盧姆凱樂靜修及水療度假村 - 僅限成人是否設有泳池？

圖盧姆凱樂靜修及水療度假村 - 僅限成人是否允許寵物入住？

圖盧姆凱樂靜修及水療度假村 - 僅限成人是否設有店內泊車位？

圖盧姆凱樂靜修及水療度假村 - 僅限成人的登記入住及退房時間為何？

圖盧姆凱樂靜修及水療度假村 - 僅限成人店內與附近有什麼好玩？

圖盧姆凱樂靜修及水療度假村 - 僅限成人內或附近是否設有餐廳？

圖盧姆凱樂靜修及水療度假村 - 僅限成人的客房是否配備私人熱水浴缸？

圖盧姆凱樂靜修及水療度假村 - 僅限成人附近區域有何特色？

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