There is no lift for the room, I was assigned to 1/F, getting 3 suitcases to upstairs by myself. The bathroom was quite dark only with 1 light, I wasn't noticed that the hot water comes out after 10 minutes from the shower tap while I was naked and ready to shower, I was feeling cold in the bathroom with such weird function.
The most disappointed me is about the service from the hotel restaurant, the waiter/ waitress were impolite without any smile, the dinner buffet was awful, food is not up to standard and less selection. And the hotel location is far away from city center.