when i checked in around 10p.m., the staff searched their record and then asked me to find another hotel since they cannot find our booking and no room is available??? i showed my email confirmation to her and she searched their record again....during that time, another guest checked in as well, the stall told him they have not received any booking and all room is fully booked.....and the guest showed her his booking record..... and the staff said again that all room is fully booked and the guest left and find another hotel.....finally the staff arranged us another type room and said we free upgrade to you??? so bad arrangement .....never book this hotel in future
LAIFONG
LAIFONG (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2017年12月9日
good location. staffs are nice.
its not so noisy. location is good. staffs are nice. room cleaned. no cctv surveillance is a drawback