Always used to stay here when in Amritsar but the hotel has lost its charm. Service level have dropped, room conditions are not upto standard and worse has to be reception which should be the best but hiring people with more focused on counting money and chit chatting than customer device. Truly sad to see the drop in service and just overall Taj experience you expect from Taj properties Other hotels have surely gained
Rahul
Rahul (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月27日
Jaspreet singh
Jaspreet singh (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月26日
Worst Hotel
Worst hotel I ever had. Television is not working,hot water kettle is not working,Washroom door doesn’t locked if I tried to close it wasn’t,Fridge is not working.I complained to manager but no action was taken.Thought out the day they didn’t change it.When we came back at 10:00 pm at that time some things are working.
I have some of the vedios which I want to share.
Ravinder
Ravinder (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月15日
It’s a home away from home .. staff and service is excellent, thank you
Rajinder
Rajinder (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月10日
Amardeep
Amardeep (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年6月27日
Needs a major revamp!
Very well located hotel, but housekeeping / linen is in a very poor state. Towels are old and look mouldy and housekeeping doesn't even know they have to put hand towels in the bathroom. YYou have to ring housekeepong for even a glass!! Very poorly equipped rooms.
Food definitely can be made better. It is better to step out of the hotel for a meal.
Staff is courteous but they also cant do anything if you give a suggestion. Used to be a good hotel but has really fallen in standard! The saving grace is the location!
Ashima
Ashima (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月30日
Excellent stay
lovekiran
lovekiran (3 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年5月24日
Needs an upgrade
We have stayed at the Holiday Inn a couple of years back , but this time we found the hotel looking shabby. Linen is old and run down, laundry is not fresh. Only one restaurant is open so you are limited in the hotel itself .
Staff is very helpful but the condition of the hotel has really gone down . Major upgrade needed in the rooms and linens
Ashima
Ashima (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月17日
Sehnazbir
Sehnazbir (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月9日
Manjari Shiv
Manjari Shiv (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月1日
Rupinder
Rupinder (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月10日
Very
Gurpinder Singh
Gurpinder Singh (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年3月9日
Dirty pillows. Piece of plastic was in cookies.
Atul
Atul (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月27日
Manpreet
Manpreet (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年2月3日
Ruhi
Ruhi (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月1日
Amar
Amar (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月24日
Excellent location
Amar
Amar (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年12月28日
Family stay comments
Flooring squeaky and coming off. Mattress was too old and beat. King size bed is almost the size of international queen size. Lack of coordination and system updating leading to inconvenience and confusion while checking out.
No bill was given when payment was made.
Staff was courteous though, I might say.
Condensation on window was too much causing bad smell in room.
The experience was just not what was expected from holiday inn.