Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking.
This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.
Lee
1 晚商務旅程
4/10
真實旅客
1 晚家庭旅程
8/10
Hanbyul
2 晚行程
10/10
Eric G
2 晚商務旅程
10/10
Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Teo
2 晚行程
10/10
Devi
3 晚行程
10/10
Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
Wee Peng
1 晚家庭旅程
8/10
Colin
21 晚行程
10/10
The hotel is very well maintain and is very nearby to many facilities and shops
Mardiana
2 晚家庭旅程
10/10
H R
2 晚行程
8/10
Very close to ferry terminal and the buffet was good to my taste
ricky
1 晚友伴旅程
10/10
Always a good stay at Swissbel harbour bay
Damien
3 晚行程
10/10
Mrs Revathi
2 晚浪漫旅程
10/10
친절
오래된 건물 같지만 유지보수가 상당히 뛰어남
아침식사가 매우 훌륭했어요
HWANJU
2 晚行程
10/10
Awesome
Imelda
2 晚行程
8/10
Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal.
The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.