I really was inconvenienced. I booked two queen bed rooms and it wasn’t until I arrived that I was aware that my rooms were not available because of their renovations. The receptionists told me that I had to find another hotel. I told them that they would need to figure out where I was going to stay because they should have contacted me prior to my arrival. I drove for about 4 hours and I experienced a harsh trip. I was not about to give myself more work. One of the receptionists offered a discount because the rooms that I was staying at for the evening was not what I booked. They promised that I would move to my rooms the next day. My guest and I decided that we would stay in the king rooms they gave us because it would be too much to switch rooms the next day. So I asked the receptionists how would my rate change if I were to stay in the king bedroom. She told me of another discount. When they charged my account, they did not give me my full discounts for being inconvenienced and for staying in a king instead of a queen room. It took several back and forth with them to clear that out. I ended up canceling my event that evening because I was too busy going back and forth with them. I returned to this hotel because my prior experiences with them were good. This experience was a nightmare.
Marie
Marie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 31 日
Everything was terrific
Chavorius
Chavorius (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Gabriel
Gabriel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Raena
Raena (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Good place to stay with kids.
Bhargavi
Bhargavi (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Oswar
Oswar (6 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 24 日
erica
erica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 20 日
Just one night with my family of five including my self i must said very great nice staff front desk very kind i recommend have no word i wish i could stay longer but i’ll be back! 😊
William
William (1 晚家庭旅程)
Orbitz 真實旅客評價
10/10 完美
2024 年 12 月 20 日
Room service is not there
Puneeth
Puneeth (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 18 日
Rooms are great... 🔥
Luis
Luis (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 2 日
Thanksgiving Weekend 2024
The hotel was nice and in a good location for where we had to visit and get to the airport. The climate control either had the room too hot or too cold and would push out cold air to cool the room off. Considering we went at the end of November, that was not good. We ended up turning the climate control off altogether.
I would also suggest putting throw pillows onto the couch as a nice touch.
Faith
Faith (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 30 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 26 日
Zohair
Zohair (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 26 日
Bushara
Bushara (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 24 日
I enjoyed
laurel
laurel (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 14 日
Linda
Linda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 10 日
ana
ana (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 14 日
I would go back it was clean and all the staff were respectful.