There was a noticeable lack of competence throughout the hotel, or perhaps many of the staff simply didn’t speak English well enough.
Whether it was at breakfast—where we waited 20 minutes for a matcha latte only to be told they had run out—or at the front desk, where we requested room cleaning that never happened, the service was consistently disappointing. At the pool area, we waited 40 minutes for our food, then another 20 minutes to receive the bill, which turned out to be incorrect. The drawers in the room were dirty, and the glass we ordered never arrived.
The only staff who were quick and competent were the bell boys.
Calibo
Calibo (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Top Hotel
Sehr schöne Anlage Abseits der Touristenmassen
Niklas
Niklas (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 25 日
Perry
Perry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Anders Tauber
Anders Tauber (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Grete
Grete (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Fantastico hotel y el personal increible
Carlos Julio
Carlos Julio (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Josie
Josie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Incroyable propriété! Service exceptionnel. Les lieux sont magnifiques. Tout le personnel est ultra attentionné. Les chambres sont magnifiques et très bien équipées. Les vues sont à couper le souffle. Les restaurants offrent de superbes menus!
Pierre-Luc
Pierre-Luc (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 18 日
The hotel is beautiful & clean and the staff is amazing. The place could use some color though. The grounds are very green but not many flowers around the property. Could also use real flowers on tables, reception and in the rooms. The only negative is the silly sculpture that welcomes you at the enterance
Dawn
Dawn (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Romantic get away
"We had a remarkable stay at Cap Vermell. The accommodations were exquisite, the service attentive and warm, and the overall ambiance was delightful. Every aspect of our visit contributed to an unforgettable experience, and we truly appreciate the effort the staff put into making our time there exceptional. Thank you for a wonderful experience!"