Perfect place to decompress, great quality facilities, restaurants, along with friendly professional staff.
真實旅客
7 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
The Hotel is spotless but the poolside service is very poor and the service elsewhere was also slow.
We booked this hotel for a long weekend break but on Sunday without notice we were told to leave as the hotel had been booked out by a party . No prior notice was given many guests were also shocked at this behaviour. This was not a cheap weekend break and it was ruined by the Hotel. I will be contacting Hotels.com for a refund!
T J HART
T J HART (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 9 日
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Klaudia
Klaudia (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
Tuve una excelente estadia, muy lindo el resort, excelente calidad y servicio!
Siendo *****, no deberían cobrar el servicio de reposeras en la playa.
Adriana
Adriana (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Consistent High Standard (third visit)
We were not happy with our room as this is the third time I have stayed at Epic Sana on the third floor with an ocean-facing room. The representative at reception immediately resolved the issue on the phone and offered us another room which was available for us to move into the next day.
This displayed a high level of customer care because he did what he could to find a solution that worked for the customer rather than ignoring the fact that we were unhappy about what we had paid for.
The only challenge was that the hand dryer in the men's bathrooms of the fine dining restaurant in Alquimia pushed our dirty air and needed to be replaced. This did not occur in any other bathroom at the resort and is not what you would expect from a fine-dining restaurant.
真實旅客
6 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Patrícia
Patrícia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Wonderful stay
Absolutely wonderful, the staff were very attentive and helpful. Rooms were clean and comfortable, and restaurants were fantastic.
John
John (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 15 日
thierry
thierry (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
This is simply an amazing hotel
This is simply an amazing hotel. We stayed for four days with our kids (10 and 6) and had an incredible time. Our garden suite was bigger than most apartments i have lived in and extremely comfortable, clean and quiet. Breakfast was great, the bar was fantastic for snacks and casual dinner. Beach was beautiful. Local restaurants and ice cream shops were great for kids and reasonably priced. But most of all the service was incredible - extermely attentive but in a relaxed calm way. Special thanks to Renato in the bar who treated my family like royalty. All in all we had a great time and we highly recommend Epic Sana.
Colin
Colin (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
O Melhor Hotel e Atendimento do Algarve
O hotel possui uma equipe de colaboradores que é seu maior patrimônio. Por enquanto, é o melhor hotel de Portugal que nos hospedamos, iremos retornar, deixando um grande abraço especial ao Tales, Renato, a Lizandra e a Juliana, porém são destaques de uma ótima equipe em geral. Parabéns.
Fabio
Fabio (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
The hotel is good but not a 5 starts resort at all. Don’t expect anything like 5 starts, the coffee is probably the worst I have ever had in my life.
The breakfast is kind of decent but nothing special.
The pool is ok.
Helen
Helen (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 12 日
Superbe hôtel. Les repas sont très qualitatifs.
Le personnel est aux petits soins.
On a passé un magnifique séjour
Bruno
Bruno (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 6 日
Varun
Varun (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 4 日
Mandar
Mandar (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Great place - excellent staff
Anastasia
Anastasia (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Markus
Markus (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 28 日
Really good stay and would have all been five stars apart from, on our first night we didn’t realize the air conditioning wasn’t working correctly, woke up around 3am and the room had got up to 27 degrees. We reported it to reception around 8am in the morning, and they swiftly had an engineer look at the system and a damaged part needed replacing, it was replaced the same day.
Danielle
Danielle (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Tara
Tara (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
真實旅客
14 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Ruth
Ruth (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 13 日
PIYUSH
PIYUSH (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 12 日
VERY BAD SMELL
THERE WAS A VERY BAD SMELL COMING IN THE ROOM FROM DAY 1, WE COMPLAINED EVERYDAY BUT THEY CAME DID SOMEHTING AND WENT BUT THE SMELL WAS STILL COMING AFTER A FEW HOURS AND IT WAS A VERY STORNG BAD SMELL. THE LAST DAY WE CALLED MR.PEDRO DUTY MANAGER HE CAME HIM SELF AND HE SMELLED AND HE SAID THAT HE COULD NOT BARE THAT SMELL EITHER. THEY SHOULD HAVE CHNEGED OUR ROOMS FROM DAY 1 BUT THEY DID NOT DO IT. LAST DAY THEY TOLD US TO CHANGE IN THE EVENING BUT BY THAT TIME THERE WAS NO PONT AS WE WERE LEAVING THE NEXT DAY. THEY GAVE US 2 NIGHTS FREE CUPON BUT WHAT IS THE MEANING OF THIS AS THEY GAVE US FOR THE SAME PLACE AS A PROOF WE TOOK THE CUPON. THEY ARE IN FAULT VERY BAD EXPERINCE WE HAD .