At this point I need my stay to be free or another free visit.. I called yesterday a double checked about this hotel and what it offered for 1 the staff is very nonchalant about the problems at the hotel they didn't even offer accommodations for this huge inconvenience. My family just drove 9 hours to this hotel and wanted to relax at a pool that's why we. Called and checked all week we arrive today to the staff smiling as they tell my daughter on her BIRTHDAY she can't even relax by the pool .. why wasn't a notice sent out to guest they literally told us after they charged my card THAT IS SOMETHING YOU TELL GUEST IMMEDIATELY. Not after you secure the payment. I've worked at the sagamore Pendry for 4 years and the Hilton is giving the likes of a motel 6 very disappointing. There are young kids running around 10pm playing ding ding ditch on guest rooms , very loud place to stay not quite or comfortable at all. The water in our room ran brown so we couldn’t do simple things like brush our teeth or shower. They gave us water bottles and said maintenance was working on it . I wake up at 4am and there are mice running down the halls, me and another guest got on the elevator and it felt like I would break any moment. I have my lawyer contacting management now this is ridiculously unprofessional and sorry Hilton will not be getting my business, my family business or my clients business anytime in the future. Hilton has literally ruined my family vacation and my daughters birthday
Chelsey
Chelsey (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 5 日
Front seat host was amazing
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 4 日
Dominique
Dominique (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Everything was great!!!
Christina
Christina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Robert Jeff
Robert Jeff (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Robert
Robert (6 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 13 日
Kenny
Kenny (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
The breakfast staff needs improvement and proper food safety training.
Lawrence
Lawrence (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 2 日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 30 日
Omasan
Omasan (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
Price and availability was a positive. They can work on comfort: bedding, and furniture.
Arnold
Arnold (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 25 日
My family and I loved this hotel. We are able to get a room with three beds so the kids don't have to share. The room was immaculately clean. Staff was very friendly. Free breakfast was delicious with something for everyone. We will definitely stay here again when we travel through the area.
Amanda
Amanda (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 25 日
The elevator was broken
Darryl
Darryl (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Clean
Laryssa
Laryssa (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Enjoyed my stay .
JaQuan
JaQuan (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 16 日
Lackluster
Very dated and worn, sofa had rips in it. The carpet smelled like urine and funk. It was not a better Home 2 Suites.