Breakfast Food caused food poisoning
Staff unnecessarily reasoning
Not helpful with taxis
Overall it has good vibe on weekend
Clean pools
Puneeta
Puneeta (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 29 日
I felt like a rock star. I was greeted and instead of checking in at reception I was taken to my room and it was done there. I was welcomed by a plate of chocolates. With my Unity card, I had a choice of freebies. I chose a welcome drink and got a bucket of FOUR beers. Woo hoo. The staff was amazing and extremely helpful. Highly recommend
Mary
Mary (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Hard Rock Calangute
Service was impeccable and Vitalhi from guest relations gave us a wonderful surprise for my partners birthday.
I would 100% stay here again :)
SANDEEP
SANDEEP (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Property was good. Overall staff was very helpful except one girl. Her name was Albira and she was very rude. We talk to manager about her and he resolved the issue quickly. Recommend to everyone. Nice stay.
jaymin
jaymin (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 8 日
The bed mattresswas awful
Shreyash
Shreyash (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 4 日
I would like to convey my special thanks to the security team especially Mr Sachin who took time to explain a situation patiently and was very professional. Staff service in this hotel is very good.
Mudiyur
Mudiyur (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Pool bar staff were amazing!
Ravinder
Ravinder (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 29 日
Below average service from the pool area
All was excellent except for a problem during a birthday dinner where the live food was cold and labelled inappropriately. I did make a complaint at the time which I was told would be investigated, however i had to chase the outcome multiple times. Nikki one of the managers was very good however the other manger wouldn't let me speak and continually spoke over me. I was given a resolution of 15% off food and beverage which the other persons in my group already had and when I told management that this wasnt satisfactory they refused to give me an alternate resolution. I work in radio and i am an influencer and I was looking forward to telling my followers and listeners about the great 50th birthday trip to hard rock hotel. All other aspects were fantastic from the breakfast to the room cleaning it was just the Tonic bar and food there that let the hotel down.
Kalpesh
Kalpesh (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 28 日
The lighting in the room was very bad, especially the bathroom, didn’t had a proper outlet and lighting, hotel by it self is okay location is far and hard to get too
Sandra
Sandra (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Old furnishings, outdated furniture
Anup
Anup (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 20 日
Ravinder
Ravinder (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 5 日
Ravinder
Ravinder (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 17 日
Hot water took a long time in the shower. Intermittent power outages
Rummi
Rummi (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 9 日
Julie
Julie (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 29 日
Jacob
Jacob (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 28 日
Solo trip - first time in Goa
Great people and caring hospitality
Azim
Azim (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 12 日
Indian boys trip to Goa
Great place to stay staff were so friendly could do enough for us. Bar staff at pool area were exc lent great guys 5 stars to all of them. Rooms are out dated and need modifying that’s the only point I have to make as everything else was brilliant.
Sanjay
Sanjay (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 9 月 17 日
Poorly maintained property. The condition of the property has deteriorated over the years. Air conditioning does not work properly. Staff are unpleasant to deal with.
I was a regular customer to this resort but definitely would not be returning after this trip.
Viraj
Viraj (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 8 月 27 日
Roshan
Roshan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 8 月 16 日
It was an amazing experience
Bhavya
Bhavya (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 5 月 23 日
Niral
Niral (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 5 月 20 日
Quick check in
Rooms v dated, badly maintained. Shared areas with ongoing maintenance a put off.
Excellent staff. Lovely pool area and pool.
Music a little too loud. Restaurant serves good food but decor is tired.
Sandeep
Sandeep (6 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 5 月 6 日
Blocked Shower Drain
My room was at the end of the corridor facing a wall (and not with the better poolside view) and was next to their rubbish dumping area.
The room size was good as was the bathroom and shower.
However, on the day of my departure, my shower drain was completely blocked and the water overflowed all over the bathroom floor and part of the bedroom.
I asked Reception for another room to shower in as I was in a rush to catch my
flight and they promised to do so but after 10 mins they sent a handyman to unblock the drain instead of allocating me another room as promised by Reception.
As unblocking the drain and cleaning the mess would have taken too long, I insisted on being given another room but this was not made available to me.
As I was short of time, I had no choice but to use the bathroom of the room opposite my room (where the bathroom had just been cleaned BUT the room was dirty & unmade as the occupants had checked out earlier. This was not a pleasant experience at all getting ready in an unmade room.
Reception should have been honest with me if they did not have other rooms instead of promising me one. This episode left a bad impression.
Akber
Akber (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 3 日
Amazing location.pool are was awesome. staff very friendly and service Amazing. Been all around the world,this hotel is in top five. breakfast every day alot of choices.