我可否免費取消階上之宮酒店的預訂，並獲發全額退款？

可以。階上之宮酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

階上之宮酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

階上之宮酒店是否設有店內泊車位？

是的。自助泊車費用為每晚 INR393。

階上之宮酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 INR1000。

階上之宮酒店的登記入住及退房時間為何？

登記入住開始時間：13:00；登記入住結束時間：12:00。退房時間為 11:30。住宿可提供特快登記入住服務。

階上之宮酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩海上觀光等附近活動。

階上之宮酒店內或附近是否設有餐廳？

是的，Sunrise Restaurant坐擁印度菜。

階上之宮酒店附近區域有何特色？

階上之宮酒店位於河畔，短短 9 分鐘步程可到喀什維什瓦納特寺，2 分鐘步程即達巴拉特馬塔。

瓦拉納西階上之宮酒店優惠

Q: 階上之宮酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

8/10 很好

2014 年 11 月 12 日

Good location, friendly staff

交通方便

Hotels.com 真實旅客評價

10/10 完美

2024 年 10 月 13 日

Good place to stay

devesh (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2023 年 12 月 8 日

My experiences in Varanasi have always been remarkable, but my latest stay at the Palace on the Steps truly stands out as an unforgettable stay. This gem of a Haveli nestled near the main Ghat along the sacred Ganges, offers more than just a place to stay; it is a gateway to spiritual awakening. Waking up to the serene sunrise over the holy waters from my room's balcony was a daily blessing, infusing each morning with tranquility and awe. The heart of the Palace on the Steps lies in its impeccable management and staff. Their efficiency, attentiveness, and warmth created an environment of comfort and ease. Ajay, the ever-ready and eager manager, exemplified hospitality, swiftly addressing any concerns with a personal touch. The culinary delights at the Palace on the Steps restaurant were another highlight of my stay. Dining at the rooftop restaurant became a cherished ritual, with each meal a delightful exploration of flavors. Additionally, the prompt and thorough laundry service added a layer of convenience to my experience. Housekeeping kept my room very clean and tidy throughout my stay. Plenty of water, toiletries, and making sure everything was in its place further made me feel welcome.

DAVID (3 晚友伴旅程)

Expedia 真實旅客評價

2/10 欠佳

2023 年 6 月 26 日

A big disappointment of stay..

Please check the rooms before checking in.. and paying the rooms..i have been given a room in the terrace and it is really not worth for the charges paid..

Panneerselvam (5 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2023 年 2 月 9 日

LOCATION LOCATION LOCATION

Great location right on The Steps within walking distance to the Aarti Ganga although the owner will arrange a boat ride. Actually he will arrange anything you’d like.

Sheila (3 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2022 年 10 月 22 日

Prime location in the center of the Ghat Road right on Ganga. Ekant Kashi room is small but lovely with balcony overlooking the river. Rising sun shines right into the bed. Clean and wonderful service. Access to hotel by walking only, like many others in this area.

Renate (3 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2020 年 1 月 22 日

The service was outstanding. All of the staff couldn't have been more helpful. Definitely a unique hotel and and perfect right next to the water.

2 晚友伴旅程

Orbitz 真實旅客評價

10/10 完美

2020 年 1 月 19 日

1 晚行程

Expedia 真實旅客評價

4/10 一般

2020 年 1 月 10 日

2 晚行程

Expedia 真實旅客評價

8/10 很好

2019 年 12 月 11 日

Heart of City

Location, location, location. Located on Ganges at Ghats. Hotel arranged transportation to and from airport. Hotel is a little worn but comfortable. Would stay here again.

Russell (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 9 月 13 日

Besdide the river. About 500 m walking distance from the main road. No other vehicles can go in these lane. Though hotel staff can cooperate in bringing the luggage.

Sumantra (1 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2019 年 8 月 16 日

2 晚行程

Hotels.com 真實旅客評價

8/10 很好

2019 年 3 月 16 日

Adventure on the Ganges

With Palace on Steps, it’s all about the location. Yoy will be right in the Ganges. You must accept that you are in a holy city with a lot of poverty but also a lot of soul. The people are so warm, wonderful and helpful but staying there presents many challenges. It is not for everyone. Walking back and forth to the “ main” road is treacherous and the steps down to the river are flat out dangerous. Having said that, I am in my 60s and this was one of the most memorable weeks of my life. The little restaurant has simple but good food, AND they serve beer:) I am now in a very fancy 5 Star Hotel in Delhi but I miss Palace on Steps. The little streets are not clean but I miss the cows, monkeys, parrots and the fabulous little shops in the ghats. Palace is not for everyone but if you have a sense of adventure, stay there. Ricky and others were amazingly hospitable. The Ganges will flow into your heart!!!!!

Judith (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 3 月 9 日

Vue magnifique sur le Gange de la chambre

Une localisation parfaite. Accès direct sur les Chats. Idéal pour admirer le Gange et son environnement. Très proche du centre. Les chambres avec balcon permettent d'avoir une vue incroyable. Terrasse sur le toit protégée des singes! Attention les Rickshaw be peuvent pas aller jusqu'à l'hôtel. Les employés sont très disponibles.

MURIEL (4 晚浪漫旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 2 月 25 日

The location is great. Not only it takes about 2 minutes to get to the river, the property has a great terrace to relax, have dinner or drinks and watch the river and activity on the ghats. Some of the rooms have river view as well. The location could not be better. The staff is very helpful, ready to assist with information and schedule activities. We booked a sunrise boat ride and a full day walking tour and both were amazing. Now for the not so great. If you're expecting a Western style level of amenities, you will not find it here, so it depends on your expectations. The rooms have showers but Indian style, which means no cabin or curtain. There is always hot water and there is an overhead shower (which is not always the case in India). If you can deal with that, I highly recommend this hotel.

Marta (3 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2019 年 2 月 15 日

1 晚行程

Expedia 真實旅客評價

8/10 很好

2019 年 2 月 9 日

First, the reception is very friendly. The hotel, which dates from 1665 and is in a palace facing the Ganges. The best room is probably nr 305. Breakfast is fine (corn flakes, toasts, fruits, boiled eggs and the usual Indian warm dishes). The view on the river is excellent. To access the hotel (which also bears the name Elena), you can climg the stairs from south of Munshi Ghat either direction Shiva Hotel then you turn right or direction Elena Hotel then you turn left. From the city, it's longer and more complex. Take a compass and head East from a point named Lahiri Mahasaya Samadhi. It's a small lane where only pedestrians, bikes - and sacred cows - can enter. It's about 150-200m. Follow Shiva, Elena or Palace on Steps signs. Near the hotel, you'll cross an alley with a few "Western" restaurants and tourist stores. Thrre's even a cake shop in the same street, which runs N-S parallel to the river. There are monkeys that play on the hotel terraces and in a big tree (the tree is a useful landmark from the ghat). In short, a good hotel with a great view and fine service.

4 晚行程

Expedia 真實旅客評價

8/10 很好

2019 年 2 月 3 日

Riverside means dogs barking But river view room and restaurant is strong reason to stay 3-day-staying varanasi is very comfortable Except for poor hot shower

3 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 1 月 12 日

주요 가트에서 매우 가까운 위치에 자리해서 관광하는데 있어서 굉장히 큰 이점이 있습니다 또한 한국분들은 본 호텔 주변으로 보편적으로 이용하시는 철수카페, 선재카페 등이 위치하고 있으니 참고하시면 좋을 듯 합니다 루프탑 레스토랑 또한 훌륭합니다 온수 등 전반적인 시설 이용 또한 불편함이 없었으며 직원들 또한 친절합니다 허나 일부 예민하신 분들은 객실 상태에 따라 조금 불편함을 느낄 수도 있겠으나 큰 문제는 느끼지 못 했습니다

1 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 1 月 6 日

2 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 12 月 23 日

Super staff! They helped us by showing around the pathways and shops to taking us to a very good physician nearby. Very friendly and accommodating to our needs. Place is well located on the ghats, simple, clean. Great river views. Breakfast also good.

3 晚浪漫旅程

Expedia 真實旅客評價

4/10 一般

2017 年 12 月 20 日

갠지즈강

강변바로옆에 위치해있어서 전망은 좋았는데 골목에서 찾아가기는 어디든 강변이면 모두 찾기어려울듯합니다. 오토릭샤에서 내려서 맵스미로 약15분정도 걸어가야 찾을수있읍니다. 철수네분식점에서 가까워서 철수네집에서 한식을 먹었습니다. 보트투어시 아주 좋은위치였지만 전망빼고는 그주변은 다 그렇듯이 상태는 그닥 좋지않습니다.

nayoung (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2017 年 10 月 5 日

Great river view

Strongest point is it's location. Not good for elderly because it's 1 km walk from main road and a steep climb of 50 steps from ghat. Food is good. Staff very helpful. AC and electricity is terribly bad. Frequent disruption of AC expected. View from rooms is great.

Subir (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2017 年 5 月 15 日

Recommend for its location.

Fabulous old building overlooking the Ganges. We were given the two best rooms as hotel was quiet. Amazing views & location. Rooms & bathroom quite tired, but if improved the hotel would be much more expensive. Staff very helpful. Food fantastic & served in a prime spot overlooking the Ganges. Network of narrow lanes to get to the hotel from the main road. Help given to carry our bags to the hotel avoiding motorbikes & the odd cow on the way.

Hotels.com 真實旅客評價

2/10 欠佳

2017 年 4 月 7 日

Not worth paying the room charge. 宿泊費の値全くなし

I paid the most expensive charge for the room during the trip in India. Because the pictures of the site were so beautiful. But the room was totally different, filthy, an electric outlet was high on a wall and broken, I had to go to the restaurant room to charge in the middle of the night. The only good thing was a location. サイトの写真に騙されました。インドの旅行で一番高い部屋でしたが、部屋は汚い、高くてもエアコンもない、電源は壁の高いところにあり、どうやって充電できるのと言った感じで、しかも壊れている。直してと頼んでも直ってなくレストランで充電。最悪な宿でした。

Expedia 真實旅客評價

階上之宮酒店

Palace on steps

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