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Hotel Spa Mansion Santa Isabella

3.0 star property
Historic hotel with spa, near Maldonado Park

Choose dates to view prices

Photo gallery for Hotel Spa Mansion Santa Isabella

Indoor spa tub
Terrace/patio
Courtyard view
In-room dining
LED TV
Experience Hotel Spa Mansion Santa Isabella, nestled near Maldonado Park and Riobamba Cathedral. Enjoy a breakfast buffet, take in the views from the terrace or indulge in a rejuvenating body treatment at this historic hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • LED TV
$82 nightly
The total price is $90
Oct 21 - Oct 22

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Triple Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Hair dryer
Bidet
  • 290 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Garden View

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Bathrobes
  • 438 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Heating
LED TV
Hypo-allergenic bedding
2 bedrooms
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Classic Twin Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Double Room

Traditional Double Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Traditional Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Hair dryer
Bidet
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Classic Single Room

Highlights

Balcony
Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Bidet
Hair dryer
  • 240 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo

What's nearby

  • Riobamba Cathedral - 3 min walk - 0.3 km
  • Maldonado Park - 3 min walk - 0.3 km
  • Sucre Park - 5 min walk - 0.5 km
  • National University of Chimborazo - 3 min drive - 1.9 km
  • Regional Autonomous University of the Andes Riobamba - 4 min drive - 3.8 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 108.7 miles/174.9 km
  • Riobamba Train Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Pollos Gus - ‬8 min walk
  • ‪Casa Rubio Cayfruts - ‬5 min walk
  • ‪Quincho - ‬5 min walk
  • ‪El Delirio Restaurant - ‬11 min walk
  • ‪El Chacarero - ‬6 min walk

About this property

Hotel Spa Mansion Santa Isabella

Located near a train station, Hotel Spa Mansion Santa Isabella is a great choice for a stay in Riobamba. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. This historic hotel also features a bar/lounge, a sauna, and a steam room.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/rentals
  • Pool table
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per accommodation (may vary based on length of stay), plus a one-time cleaning fee of USD 25

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Mansion Santa Isabella
Mansion Santa Isabella Hotel
Mansion Santa Isabella Hotel Riobamba
Mansion Santa Isabella Riobamba
Mansion Santa Isabella
Spa Mansion Santa Isabella
Hotel Spa Mansion Santa Isabella Hotel
Hotel Spa Mansion Santa Isabella Riobamba
Hotel Spa Mansion Santa Isabella Hotel Riobamba

Frequently asked questions

Does Hotel Spa Mansion Santa Isabella offer free cancellation for a full refund?

Yes, Hotel Spa Mansion Santa Isabella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Spa Mansion Santa Isabella?

Yes, cats and dogs are welcome. There's a charge of USD 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Spa Mansion Santa Isabella?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Spa Mansion Santa Isabella?

Yes, an airport shuttle is available. The charge is USD 120 per vehicle one-way.

What are the check-in and check-out times at Hotel Spa Mansion Santa Isabella?

Check-in start time: noon; Check-in end time: anytime. Check-out time is 11:30 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at Hotel Spa Mansion Santa Isabella and nearby?

Have fun with onsite activities like horseback riding and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel Spa Mansion Santa Isabella also has a garden and access to a nearby indoor pool.

Are there restaurants at or near Hotel Spa Mansion Santa Isabella?

Yes, there's an onsite restaurant.

What's the area around Hotel Spa Mansion Santa Isabella like?

Hotel Spa Mansion Santa Isabella is in the heart of Riobamba, a short 4-minute walk from Riobamba Cathedral and 3 minutes' walk from Maldonado Park.

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Reviews

Hotel Spa Mansion Santa Isabella Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The breakfast was really good and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Restaurant
Towns
Breakfast
Car
Spa
Food

Reviews

10/10 Exceptional

Beautiful place and excellent food.
Nicole, 2-night trip

10/10 Exceptional

Great place to stay. Unfortunately the spa area was unavailable
Ivan, 1-night trip

10/10 Exceptional

Nice place
Raul, 1-night trip

10/10 Exceptional

The staff were very helpful and friendly.
Jennifer, 3-night trip

10/10 Exceptional

The staff was exceptional and Angel was extremely helpful.
Richard, 1-night trip

10/10 Exceptional

Excellent! Staff were extremely helpful and kind!
Rebecca, 2-night trip

10/10 Exceptional

Clean and calm rooms.
Maxim, 1-night trip

10/10 Exceptional

5 stars

Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
carlos, 4-night trip

10/10 Exceptional

Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
Matt, 3-night trip

6/10 Good

Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Catherine, 1-night trip

8/10 Very good

We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place.

10/10 Exceptional

Steve, 1-night trip

10/10 Exceptional

Richard, 2-night trip

10/10 Exceptional

Claudia, 1-night trip

10/10 Exceptional

Diego, 1-night trip

10/10 Exceptional

Cornelio, 1-night trip

4/10 Fair

Propiedad antigua y descuidada, el desayuno bastante básico
Alejandro, 1-night trip

10/10 Exceptional

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
James, 3-night trip

8/10 Very good

….
Michael, 1-night trip

6/10 Good

The gardens were amazing. The staff was very nice

10/10 Exceptional

Loorna, 1-night trip

10/10 Exceptional

Damien, 1-night trip

10/10 Exceptional

Muy bonitas las instalaciones
carlos, 2-night trip

10/10 Exceptional

Bello hotel volvería a hospedarme

El hotel es de los mejores que hay en Riobamba, su antigüedad y cómo está armonizado es hermoso! Nos hospedamos en la parte nueva y el dormitorio excelente tal cual las fotos y cómo lo esperábamos! La única recomendación es que no pongan desayuno buffet si no existe! Nos esperábamos esa modalidad al desayuno y no fue así!
Diego, 1-night trip

10/10 Exceptional

gracias
gabriela, 1-night trip