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The Tourmaline

5.0 star property
Mountain hotel in Kandy with spa and outdoor pool

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Photo gallery for The Tourmaline

Relax by the resort's large pool surrounded by lounge areas and lush greenery.
Relax in our spacious lobby with a seating area featuring two sofas and a coffee table, offering a view of the outdoors.
Relax in our spacious seating area with leather sofas and a coffee table, surrounded by a contemporary design and decorative lighting.
Relax in comfort with a large bed, two nightstands, and a sofa, surrounded by a stylish striped design.
Relax in a serene space with expansive mountain views, a seating area, and a dining table.
In the heart of the historical district, The Tourmaline offers a luxurious retreat for families. Unwind with a massage and body treatment at Tourmaline Spa Premedion, then indulge in dinner at the on-site BBQ Terrace Restaurant or sip cocktails by the poolside bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • 24-hour business centre

For families (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
Separate bedroom
Memory foam bed
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Relax in a spacious room with a large bed, two bedside tables, and a nightstand.

Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Memory foam bed
Premium bedding
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Two single beds with matching headboards and footboards, a large mirror, and a mounted television.

Deluxe Triple Room

Highlights

Air conditioning
LED TV
Separate bedroom
Ceiling fan
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Two single beds with matching headboards and footboards, a large mirror, and a convenient workspace.

Deluxe Twin Room

Highlights

Air conditioning
LED TV
Separate bedroom
Ceiling fan
Memory foam bed
Premium bedding
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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4.0 out of 10, 2 reviews
The price is HK$271
HK$322 total
includes taxes & fees
11 Aug - 12 Aug
360 Lake View
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About the area

Map
Anniewatte, Kandy, 20855

What's nearby

  • National Hospital Kandy - 15 min walk - 1.3 km
  • Kandy Lake - 2 min drive - 1.5 km
  • Wales Park - 2 min drive - 1.5 km
  • Temple of the Tooth - 3 min drive - 1.8 km
  • Royal Palace of Kandy - 4 min drive - 1.8 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 167 min drive
  • Kandy Railway Station - 13 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Soul Food - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬3 min drive
  • ‪Dindigul Thalappakatti - ‬16 min walk

About this property

The Tourmaline

Located near a train station, The Tourmaline is a great choice for a stay in Kandy. You can visit the spa to indulge in massages or body treatments, and bbq terrace restaurant serves dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a fitness centre.

Languages

English, French, Japanese

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 12:30 PM; check-in end time: 11:30 PM
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
    • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
    • Train station pickup*
DONE

Off-site

    • Area shuttle within 25 km*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Pool table
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Memory-foam mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tourmaline Spa Premedion. Services include massages and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Bbq terrace restaurant – This restaurant only serves dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: LKR 6500
  • New Year's Eve (31 December) gala dinner per child: LKR 3250 (from 5 to 12 years old)

Optional extras

  • Full breakfast is offered for an extra charge of approximately LKR 1500 for adults and LKR 750 for children
  • Airport shuttle service is offered for an extra charge of LKR 7500.00 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for LKR 2500.00 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tourmaline Hotel Kandy
Tourmaline Hotel
Tourmaline Kandy
The Tourmaline Hotel
The Tourmaline Kandy
The Tourmaline Hotel Kandy

Frequently asked questions

Does The Tourmaline offer free cancellation for a full refund?

Yes, The Tourmaline does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Tourmaline?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Tourmaline?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Tourmaline?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by The Tourmaline?

Yes, an airport shuttle is available. The charge is LKR 7500.00 per vehicle one way.

What are the check-in and check-out times at The Tourmaline?

Check-in start time: 12:30 PM; check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at The Tourmaline and nearby?

Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Tourmaline also has a fitness centre and spa services, as well as an arcade and a garden.

Are there restaurants at or near The Tourmaline?

Yes, there's an on-site restaurant, bbq terrace restaurant.

What's the area around The Tourmaline like?

The Tourmaline is a short 19-minute walk from Kandy Clock Tower and 20 minutes' walk from Bahirawakanda Vihara Buddha.

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The Tourmaline Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lovely hotel with an incredible view
Anne, 2-night trip

10/10 Excellent

Great little property. Staff is really nice. I mean really nice. Pool was decent. Location is a little secluded and quiet, but you can get to town in less than 10 mins in car. Don't use tuk tuks. It's challenge for them to climb the hills. Not a new facility but its maintained pretty well.
Thenkutty, 1-night trip

2/10 Terrible

Do not recommend this place at all. There was nobody at the reception. Gave us the wrong room. Then we asked for the room that we paid for. They charged exrtra for that. We didn't receive any bed sheets. The best part is I wanted to go the toilet at 4.00 am and found out no water in the toilet and I had to call the manager lady early in the morning but no answer. Terribel place. Avoid this place at all cost.
Ruchira, 1-night trip

10/10 Excellent

Nice hotel at a good price. Very clean rooms and very friendly staff.
Holger, 3-night trip

2/10 Terrible

Not a 5 star hotel

I booked this hotel because it was rated as a five star hotel but it’s far from this. This facility need renovation
Mohammed, 3-night trip

8/10 Good

Quick stopover

Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
1-night trip

10/10 Excellent

Gare du centre-ville mais hôtel agréable
christine, 2-night trip

8/10 Good

Paul, 3-night trip

8/10 Good

Adrian, 2-night trip

4/10 Poor

Very poor stay experience
APOORVA, 2-night trip

10/10 Excellent

Beautiful place

Very nice and clean hotel!
Samya, 1-night trip

8/10 Good

1-night trip

8/10 Good

Staff was helpful . Loved our stay at the hotel.
Tasneem, 1-night trip

10/10 Excellent

The views are worth the journey

The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
View from bedroom window
1-night trip

8/10 Good

The staff were very friendly and welcoming. The location was beautiful our room had an amazing view of Kandy.
3-night trip

10/10 Excellent

Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy
Ruth, 1-night trip

10/10 Excellent

Ahmed, 2-night trip

8/10 Good

Excellent comfortable and spacious Kandy Hotel

Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.
Pamela, 2-night trip

10/10 Excellent

Beautiful mountain top property. Quiet and calm.spacious rooms and good breakfast
1-night trip

10/10 Excellent

Wonderful hotel, elegant & serene. Fantastic view. Great staff & service, however gym needs updating.
Dee, 2-night trip

10/10 Excellent

Beautiful location to view the entire city . They have a nice pool, attentive staff and good food for dinner and breakfast.
1-night trip

8/10 Good

Great hotel, old property

Good service, hotel is bit old
Madhav, 1-night trip

10/10 Excellent

Amazing hotel up in the mountains of Kandy

The Tourmaline was an amazing hotel to stay at. The staff was extremely polite and attentive and it made our stay very comfortable. They provided services we requested like day trips to Sigiriya and the rooms were clean. Very well done by hotel and they made us feel special during our whole stay. Only thing is it's up at the mountains so it's away from the city but they remedied it by providing free shuttle service to the city. Thank you Tourmaline for your hospitality.
Raymon Lat, 4-night trip

8/10 Good

Las vistas son fantásticas, la habitación y el desayuno incluido muy buenos y el personal muy atento y servicial
Sandra, 1-night trip

10/10 Excellent

A sublime two days

We had a wonderful stay at this hotel. We loved the decor and atmosphere of the hotel. Felt relaxed from the moment we arrived and we met by smiles and a refreshing drink. The staff were so friendly and helpful. We enjoyed all our meals there. I wish we had been able to stay longer.
Joan, 2-night trip