First when I walked in the room the lady at the desk didn’t say hello. She said do you have a question. Keep in mine I just started using homewood because the one in Tampa was soooo great I committed to only staying there. Then I confirmed the morning of checkin was 50 dollars. When I told the rep no I didn’t have a question I wanted to check in she said oh what’s your name then she said the incidental fee was 100 I left an stayed to Hilton in buck head. This hole surely did give me the experience we go it Tampa. Do better
cierra
1 晚行程
6/10
All the staff we dealt with were extremely friendly. We especially had great service from the guys working valet. The bed was comfortable and the room was laid out well. We didn't like how it was 2 hotels combined together. We wouldn't have stayed here if we had known because it caused some confusion on multiple occasions. We also didn't like that our room reeked of pot. It got so strong we had to open the balcony door to get fresh air. We were traveling with our babies so it was very off putting. The room was also very loud with street noise so if someone is staying they may want to consider that. For some reason in our room the noise was louder in the bedroom than living area.
Leighanna
1 晚家庭旅程
4/10
Thermostat in room didn’t work properly. You could change the temp and was warm in the room. We called and they couldn’t move us till possibly the next day. We had a full day planned and had a lot of stuff. We wouldn’t be able to move till after 4pm in the afternoon so we opted to deal with it. They said they would give us more points and some money off the room but never did when I checked my statements. The last morning the shower glass door came off. It was just glued to the track and no screws going through. Luckily we weren’t hurt. Front staff didn’t seem to care. No house keeping and they didn’t state so when we arrived. Pool was nice, room was clean, and bed was moderately comfortable. The service and maintenance need some work. I won’t be going back.
Rebecca
2 晚行程
8/10
Mark
1 晚家庭旅程
10/10
Frederick
4 晚行程
10/10
Colleen
3 晚行程
10/10
Courtney
3 晚行程
2/10
Electricity goes out for about 45 minutes then off and on then this property lost the keys to our car which we had to be at the hospital next morning so we had to take a Uber ……. Which made us late to our surgery appointment 45 minutes…… was not a good experience at all
Tisa
1 晚浪漫旅程
8/10
Jovante
2 晚行程
6/10
Brittany
2 晚家庭旅程
10/10
Very close and walkable to many restaurants
Randal
4 晚行程
8/10
真實旅客
2 晚行程
8/10
It was a good stay with the exception of parking. Kind of sketchy to park in the garage next door which was about $34 per day and then walking the street side to get to the hotel. The bus stop in front of the entrance had a few questionable individuals. The bathroom wasn’t spotless but we were only there for a night so nothing crazy. Breakfast was ok. Staff was ok. Not great but not bad either.
Melissa
1 晚家庭旅程
10/10
👍
Adianez
3 晚家庭旅程
10/10
Room and service was really good! Antonio was really accommodating