Hotel generally down at heel. Staff super stressed and too few. Check in experience not great; agreeing one hour extra to check out seemed to stress out receptionist (who was also serving at the bar). Lift out of service during big wedding reception; food pretty bad. Altogether needs some focused attention/
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Night out with the Boys
Arrived at 2:30 pm and couldn’t check in due to no rooms available (a bit disappointed as I needed to get changed before meeting the boys at 3:00 pm.
Managed to get a car parking spot which was good, as limited parking.
Hotel clean same as my room which was quite basic but had a good shower.
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Dated, but I will be back…..
So, not the most modern hotel in the world and quite frankly, it is overdue a refurb but that should not put you off staying. The Team are extremely welcoming, the rooms are clean and daily housekeeping cannot be faulted. Breakfast choice is good and I enjoyed what was put in front of me. I have stayed elsewhere in Lowestoft and paid more for the privilege however I will return to the Hatfield because of the friendly Team and the seafront location.
Neil
Neil (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Graham
Graham (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Phil
Phil (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 19 日
Disappointment
Room shabby and cramped and airless, creaking floorboards including corridor so bed shook whenever someone passed by. Disappointing.
But breakfast excellent and I commend the lady who managed the breakfast restaurant, very friendly and efficient.
Brian
Brian (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 14 日
Great location, amazing staff, ok rooms.
Staff were absolutely amazing but the rooms were not able to cope with the exceptional temperatures.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Great.
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Great relaxing break
Throughly enjoyed our stay at the Hatfield, very friendly staff, the hotel is right on the sea front.. good for walking in either direction .
Marian
Marian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Reception area needs a make over
Used to stay at the Hatfied on a regular basis but this is the first visit for about 20 years. The entrance/reception area has not changed at all and on first appearances seems really neglected and off putting. But once in the hotel other areas are better; bar/ outside terrace, rooms were fine & clean.
Mark
Mark (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 20 日
Our stay was very pleasant. Friendly staff, nice views and lovely breakfast
Joanne
Joanne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 17 日
1st room I checked onto was the size of a student dogs. Poor quality throughout and not worth the money.
Reception changed the room, and whilst better was equally rum down. Could feel the springs in the bed which made for a rough night's sleep. Room was also extremely hot.
Has the chicken gyro at dinner and sent it back, chicken was not cooked through.
Overall the place is on dire need of an upgrade.
I travel regularly and base my choice on the reviews, this place does not deserve anything near what is stated.
Kelly
Kelly (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 17 日
We love Lowestoft. 😊
We stayed in a sea view room which had a lovely view of the sea, unfortunately because the temperature reached 28%c the room was very warm even with the windows open, so it really spoiled our stay here. We didn’t eat in the restaurant but the food looked good.
.
Helen
Helen (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 13 日
The hotel is in a wonderful location. The room was ok if dated and the bed wasn’t comfortable.
Graham Hinton
Graham Hinton (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 1 日
Tired
Very basic l, tired decor and threadbare carpet. Restaurant manager was reluctant to help his staff at a very busy breakfast. The dirty dishes left on the table until we left
Malcolm
Malcolm (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Excellent staff & service.very clean but the rooms are a bit dated
Phillip
Phillip (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 11 日
GARY
GARY (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
the only thing that stuck in my mind was at night when people walked pass the room the floorboards made a nose
and it woke me up .apart from that the hotel was clean/ tidy
staff were great all round good job willl come back again thank you.
glenn
glenn (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 24 日
Good sea view (hotel is right on the promenade), comfortable room, friendly staff.
Kenneth
Kenneth (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Good overnight stay
Spacious comfortable room. This room seems to have been decorated and updated since we last stayed. Very good breakfast.
Friendly and helpful staff.