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Hotel Casa San Agustin

4.5 star property
Luxury hotel with spa, near Clock Tower

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Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium channels, TV, DVD player
2 bars/lounges, poolside bar
Royal Suite, 2 Bedrooms, Jetted Tub, City View | Living area | 32-inch flat-screen TV with premium channels, TV, DVD player
Outdoor pool, sun loungers
Terrace/patio
Experience historic Cartagena at Hotel Casa San Agustin. Unwind with a rooftop view, explore the garden and library or enjoy Latin American cuisine at Alma restaurant. With free in-room WiFi, sun loungers by the pool and attentive staff who provide helpful concierge services.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Steam room
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
$551 nightly
The total price is $551
Oct 11 - Oct 12

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Deluxe Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Ceiling fan
Frette Italian linens
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1830 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Premium Suite

Premium Suite | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1981 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Junior Suite

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Bastión Luxury Hotel

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.6 out of 10, Exceptional, 1,002 reviews
$282 nightly
The price is $282
Oct 12 - Oct 13
Bastión Luxury Hotel
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About the neighborhood

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km
  • Bocagrande Beach - 3 min drive - 1.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante Bar - ‬2 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Buena Vida - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Casa San Agustin

Located just 3.3 mi (5.4 km) from the airport, Hotel Casa San Agustin offers a shuttle (available 24 hours). You can visit the spa to indulge in massages, facials, or mani/pedis, and Latin American cuisine is served at Alma, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a rooftop terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Alma - Overlooking the garden, this fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 300000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for COP 1057800.0 per night
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin offer free cancellation for a full refund?

Yes, Hotel Casa San Agustin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Casa San Agustin?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Casa San Agustin?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa San Agustin?

Sorry, there's no onsite parking at Hotel Casa San Agustin.

Is airport shuttle service offered by Hotel Casa San Agustin?

Yes, an airport shuttle is available. The charge is COP 300000 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Casa San Agustin?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.

What is there to do at Hotel Casa San Agustin and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa San Agustin also has 2 bars and a steam room, as well as spa services and a garden.

Are there restaurants at or near Hotel Casa San Agustin?

Yes, Alma offers alfresco dining, Latin American cuisine, and garden views.

What's the area around Hotel Casa San Agustin like?

Hotel Casa San Agustin is in Cartagena Walled City, a short 3-minute walk from Clock Tower and 9 minutes' walk from Cartagena de Indias Convention Center.

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Reviews

Hotel Casa San Agustin Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Eco-friendliness

10

Property conditions & facilities

What guests liked

  • Breakfast offerings were outstanding and delicious. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Location
Restaurant
Amenities
Spa
Bed
Trip
Breakfast

Reviews

10/10 Exceptional

It was beautiful and the staff was friendly
Mohammed, 5-night trip

10/10 Exceptional

Excellent location, beautiful hotel, fabulous staff.
Laura, 2-night trip

10/10 Exceptional

The best place to stay in Cartagena.
Hector, 4-night trip

10/10 Exceptional

Great place to stay very convenient
Kevin, 3-night trip

10/10 Exceptional

This is the best hotel in the world
Shantha, 1-night trip

10/10 Exceptional

We stayed at 3 hotels while we were in Columbia and Augustine was our favorite. Everything about it was amazing.
Ryan, 2-night trip

10/10 Exceptional

Amazing and beautiful hotel. Staff friendly and attentive to needs / wishes of guests. Highly recommend!
Christina, 7-night trip

10/10 Exceptional

Amazing
Stephanie, 1-night trip

10/10 Exceptional

Great stay

Amazing boutique experience. Gorgeous resort. Excellent breakfast included. In the heart of old city, but felt tucked away.
Brandon, 3-night trip

10/10 Exceptional

Wonderful stay, staff and location! Couldn't be happier with this unique and beautiful hotel
Tito, 3-night trip

10/10 Exceptional

Beautiful hotel in the center of historical Cartagena. The attentions to detail were excellent.
Scott, 1-night trip

10/10 Exceptional

Perfect
Francois, 1-night trip

10/10 Exceptional

Casa Agustin went above and beyond all expectations! Special shout out to David who truly made our trip spectacular.
Laurel, 5-night trip

10/10 Exceptional

Excellent hotel overall
Jorge, 1-night trip

10/10 Exceptional

It’s a lovely Hotel in a beautiful renovated 17c building that were formerly 3 homes! The staff was attentive and friendly and helpful. The room we had was comfortable and nicely decorated with a nice bathroom and great shower! The breakfast was delicious and the restaurant was top notch! Would definitely stay there again when we return to Cartagena.
Marietta, 4-night trip

10/10 Exceptional

The hotel is absolutely beautiful and charming. It’s definitely a luxury hotel that and I’ll be returning whenever I’m in Cartagena. The room is absolutely gorgeous and has a private pool and courtyard.
John, 1-night trip

10/10 Exceptional

Beautiful property & opportunity to live in a typical colonial Casa. Everything was top class & met our expectations. David at the front desk took special care of all our needs.
Aanal, 6-night trip

10/10 Exceptional

10/10. Would certainly stay at the property again.
Willie, 2-night trip

10/10 Exceptional

Beautiful property well located great food and above and beyond service
Santiago, 3-night trip

10/10 Exceptional

The hotel was lovely. The location was great and the service was impeccable
Luba, 1-night trip

10/10 Exceptional

Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Tracey Lane, 4-night trip

10/10 Exceptional

Wonderful hotel with world class service. Would definitely recommend
Michael, 7-night trip

10/10 Exceptional

Loved the delicious breakfast, great location, friendly staff. We also appreciated the old historic property and free waters provided throughout the property. Hope to return someday soon.
Stephanie, 2-night trip

10/10 Exceptional

Would recommend and definitely would come back. Great service, great food and great location.
Ling, 2-night trip

10/10 Exceptional

Wonderful old world style hotel and central to everything in old city. Everyone is very accommodating and very helpful. The service is exceptional. Breakfast was great. Alma was a great restaurant.
Kimberley, 2-night trip