The front desk service and cleanliness of this hotel was top notch. I typically avoid buffets because of how unsanitary they usually are, but even the breakfast buffet was well kept. They did give away me and my daughter’s table as soon as we got up to make us plates. No apology, they just let us stand there with plates in hand until we found our own table. After being at the pool for 2 hours, my daughter took a break, dried off, and once she returned to the pool she placed her towel on my beach chair instead of her own. One of the poolside attendants walked over shortly after and started grabbing our swim bag and shoes to toss it on another swim chair. I got out the pool to ask what he was doing and he started YELLING at me saying there was no towel on this chair so he promised the chair to someone else. I told him that’s our chair, he kept yelling at me so loud that 2 other families stepped in, vouched we’d been there for hours, and they didn’t like how he was talking to me. The man just stormed off. This rattled my nerves so bad that I almost left the pool. One of the families asked me not to let his behavior intimidate me and to finish enjoying myself, so we stayed.