4/10 一般
2018 年 6 月 29 日
18-21 jun 2018; Worse experience ever
First,i booked the sea view deluxe room. But when i checked in the hotel the room, it was not the picture they displayed (they gave me the pool view deluxe room) which means i didnt get the bigger balcony that i booked and paid for. Could not trust the picture they displayed (i booked through expedia).
Secondly, i had no hot water in my 1st night of stay and when you wanted to wash your face the water is salty but i dont know why. Yack!Then next day I asked the reception to fix it on the same day if cant then give me a room with hot water. They came to fix but with wrong way round of displaying the hot/cold water so they had to come again to fix. After fixing they said u need to keep the shower water on for 5mins before the hot water comes to your room. Ridiculous. Ends up i only had 2mins of hot water shower only and it became cold again. I asked why, they gave me a reply saying maybe other room of people are having shower same time so no hot water. Omfg.
Thirdly, this hotel has no free shuttle bus if u book from hotel search engine eg expedia/hotel.com etc. When you book from there, it will say (shuttle bus available please check with hotel before arrival or departure). This is a LIE. I asked the reception if they could arrange shuttle bus towards my day end of the trip, the receptionist said you could book from the street or agent, this is because they dont do free shuttle bus if you booked through expedia. He was claiming that the website never said its FREE shuttle.
Couple
Couple (3 晚行程)
Expedia 真實旅客評價
