El hotel está muy bien, las habitaciones cómodas, amplias y limpias. El personal es muy atento. El restaurante Casa Nostra muy bueno.
Es un hotel pequeño pero se esfuerzan por ser grandes, presentan shows por las noches en el área de.la alberca, tienen actividades para adultos y niños durante el día.
El único bemol es que deben limpiar el sargazo.
Sergio a
Sergio a (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Andy
Andy (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
The resort is really nice. My family and children really enjoyed the say but the only cons is the food at the mercado, which is the main buffet, is not the best. There is not a variety of food and it doesn't taste good at all. If the food is the buffet gets improved, the rate will be 10/10
wenda
wenda (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
Manuel
Manuel (11 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Jorge
Jorge (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 9 日
Bien a secas
Las habitaciones, servicios y amenidades en general muy buenas. Solo los empleados a veces en modo pasivo agresivo. Los bartenders debería tener mejor actitud con todos los huéspedes aún sin esperar alguna propina a cambio.
Francisco R
Francisco R (5 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 3 日
Quedaron a deber
En la comida quedaron a deber, honestamente no
Volvería
Ma Elodia
Ma Elodia (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Overall our stay was good. The staff was friendly and everything was kept clean. They did a very good job clearing out the seaweed every morning. The food options were limited and the buffet was very small, but it helped that it changed daily. There weren’t enough umbrellas for a nice shade by the beach, but the pool had plenty. It was a calm, family friendly place. They had some activities but it did not feel like a party hotel. The small water park had about 6 big slides and the rest was a children’s area. It would be helpful if they added pads at the end of the children’s slides, because every time they landed on the hard concrete floor. The beach was nice.
Fidel
Fidel (5 晚家庭旅程)
CheapTickets 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Muy bonita instalaciones el servicio muy bueno
luciana Adrian
luciana Adrian (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Hovsep
Hovsep (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 25 日
Hi, they need to make a lot of progress... for example, the food isn't of good quality. They also need more variety. pictures look different, but reality is different.
YANISLEY GONZALEZ
YANISLEY GONZALEZ (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 24 日
La atención del personal es excelente .
La comida le falta un poco más de variedad
paulina
paulina (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Falta variedad en comida y atención.
Carlos Alberto
Carlos Alberto (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 24 日
Stayed for 4 nights with 2 small kids- (7 & 3) and they had so much fun. The water park was awesome and the beach was free of seaweed. The main pool was very lively and we spent most of our time there. Food was really great we actually liked the buffet food a lot. There’s not many restaurants but the buffet food changes every night. The grill at lunch was our favorite and my kids enjoyed the chicken nuggets, fries and onion rings from the beach snack bar. We had the ocean view suite and it was HUGE! Loved that the living area was separate from the bedrooms and we had a huge balcony to look at the ocean. The property was very clean and our room was cleaned every day. I did notice a mildew smell in the main building on the lower floors which but I stayed in the building closer to the water park and smelled nothing bad in that one. It’s conveniently located next to playa langosta so if you have an excursion planned it’s so easy to get there. We traveled here for my son’s birthday and I mentioned that in my booking so I was a little disappointed when there was no bday surprise for him like they do at most resorts. Even at the restaurant we told our server and he didn’t do anything. Maybe because we didn’t upgrade to “the level” package. I would stay here again because it’s clean, convenient and close to the hotel zone.
Natalia
Natalia (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
Poca variedad de comida
Deysi
Deysi (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 23 日
Poca variedad de comida
Henry
Henry (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 21 日
Not friendly. No recognition of staff. Theft of items
jose
jose (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Relaxin’Cancun
Wonderful place. Great all around. Wish there were more variations in the food but we’d still return.
Gilbert
Gilbert (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 20 日
Hotel personnel very unfriendly, did not explain things to us, ruined
Connie
Connie (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 19 日
The beach was nice. Small enough resort so that everything is close enough (beach, pool, restaurants). Food was average. Service was slow. Check in staff was rude.
aracely
aracely (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Excelente hotel
RAFAEL
RAFAEL (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Muy remodelado todo
Rafael miranda
Rafael miranda (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 19 日
Solo Que no tienen spa ni gym !!!! Pero por todo lo demas nos fue bien !!!