Generally satisfied with services for our 8 nights stay, but surprised on quite of few tour groups check-in , affecting the ambiance of the loony and breakfast area !
3 days the room cleaning didn’t finish before 3pm .. until we called up upon our return to the room, and surprised the room not cleaned, the housekeeping came as our request!
Yu Chang
Yu Chang (8 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 6 月 8 日
great hotel
QIANG
QIANG (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2020 年 2 月 3 日
門口聚集很多人抽煙,影響旅客進出
Charlie
Charlie (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 12 月 22 日
The hotel worth revisiting for sure
Excellent room and facilities, heart warming reception and excellent services from concierges. Excellent location and convenience. The best one that I ever had.Lots of good restaurant in walking distance.
CHUNGLING
CHUNGLING (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 11 月 30 日
Wai yee
Wai yee (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2019 年 6 月 19 日
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 4 月 21 日
Nice but parking fee is too high 50E
Penta
Penta (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018 年 10 月 23 日
Definitely a great place to stay in Vienna
Very very friendly and helpful front desk and all the staffs. Well-organized process to deal with customers' needs and requests. The hotel is close to nice restaurants and walking distance to Stephan Cathedral, main shopping street in old town, opera house and famous coffee stores while sits in a quite location next to the Stadt park. The staff heard my wife loves the Riz chocolate in the room and they surprisingly sent us a lot of them and made her really happy. This place provides professional service with sincere smile and warm assistant all the time. Definitely a place i will stay again. Not even mention they have an awesome bar and one of the bet steakhouse in town! Special thanks to Dephanie in Ritz Carlton Vienna's warm welcome when we arrived there very late at night after a tiring long drive from Salzburg.
GoodMike
GoodMike (4 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2018 年 9 月 28 日
Housekeeping is too annoying
I was just annoyed by the housekeeping who ever entered my room even the sign of DO NOT DISTURB was turned on
Yunglam
Yunglam (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2015 年 9 月 25 日
YU CHEN
Hotels.com 真實旅客評價
8/10 很好
2014 年 8 月 12 日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Excellent hotel with amazing and friendly service!
Fredrik
Fredrik (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 17 日
MURAT
MURAT (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Typical Ritz Carlton quality, great location
Excellent central location on Ring Boulevard. What you expect from a Ritz Carlton Hotel in terms of quality and friendliness, especially from breakfast staff every morning. Surprisingly only one evening of turn-down service out of 3 total nights. Hotel is modern but showing signs of its age. May stay at Imperial Hotel which is very extravagant and opulent in comparison next time I go to Vienna to compare. Surprisingly, no CNN international tv channel at Ritz Carlton. Loved the super strong shower pressure. Breakfast choices and service were wonderful. Concierge supposed to make us reservations for dinner at traditional Austrian restaurant our second night but messed up and we had a bad dinner somewhere else. We never used pool so can’t comment on that. Room bar had limited hours and never got to use. Hotel hallways felt too warm the entire 4 days we were at the Ritz. We visited club level to consider upgrading but was too warm in there so did not upgrade.
George P
George P (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Amazing stay in Vienna!
Outstanding staff, room and location!
We have been fortunate to stay at other Ritz Carlton’s and this one is the best ever, in every way!
William
William (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Very comfortable hotel with excellent service
Charles
Charles (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 4 日
Eric
Eric (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Superb service and loved the spa, the rooms were impeccable